Store Operations

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Store Operations Opportunities

Our Store Operations team drives our business forward with a world-class approach to exciting retail experiences. Employees are given the opportunity to develop their passions and build their expertise through DFS University’s portfolio of programs consisting of targeted, high-impact events that provide visible role models, promote personal development and encourage networking.

Sales Opportunities

As the first direct contact between our products and our clients, our sales team are our brand ambassadors and the face of DFS. They assist our customers in selecting and purchasing merchandise in our stores.

Responsible for inspiring, leading and developing a team of Sales Associates, as well as monitoring the product delivery schedule, workforce, and planning to ensure smooth operation.

Assists customers in selecting and purchasing merchandise while demonstrating excellence in customer care. 

Provides expertise on skincare, makeup and cosmetics, as well as offering demonstrations and makeovers based on the customer's needs.

Provides first-class service to our customers worldwide and helps to manage specific customer needs in our stores.


From ensuring our offers meet our customers' expectations, to monitoring store productivity,as well as managing, training and mentoring the sales team, our store leadership teams ensure that all our stores remain the world traveler's preferred destination for luxurious shopping.

Oversees the store's operations, upholds DFS' luxurious brand image and manages the performance and development of the teams.

Responsible for driving the store's productivity and service experience to the highest possible standard, the Assistant General Manager is a key partner to the General Manager. 

Responsible for brand and category performance at the store level. Ensures promotions and product trainings are delivered through managing, mentoring and developing cross-functional sales teams.

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