TERMS & CONDITIONS
I. GENERAL
A. Your use of the online services available from DFS Group Limited (“DFS”) and its affiliates trading as “DFS Galleria” and “T Galleria”, as well as your related registration, is subject at all times to our Terms and Conditions of Use ("Terms") and our Privacy Policy.
B. We may update or revise these Terms from time to time, and such revisions shall be effective immediately upon posting the new Terms on DFS.com. Your continued use of DFS.com after the Terms have been revised implies that you accept all such revisions. If you disagree with the revisions made to the Terms, or to any of the provisions of the updated Terms, you must discontinue your use of DFS.com and our online services and cancel any DFS.com registration or online services for which you have signed up.
C. The Terms, the Privacy Policy and any other posted rules or instructions regarding DFS.com constitute the entire agreement between you and DFS regarding your rights and obligations in respect of your access to DFS.com and use of our online services. If you have any questions about these Terms or the Privacy Policy, please contact our Data Protection Officer: Eric Davis, Chinachem Golden Plaza, 8th Floor, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong.
D. These Terms were written in English. In case of any discrepancies between this English version and other translated version of these Terms, the English version shall prevail.
II. ONLINE DFS REGISTRATION
A. DFS.com may offer you the option to register with us by providing us with your personal data. It is not mandatory for you to register with us. Any personal data you provide to us will be handled with caution and in compliance with our Privacy Policy.
B. You represent that you will provide truthful and accurate information when you register with DFS.com.
C. You are solely responsible for all activities undertaken with your DFS.com registration, whether by yourself or by a third party with or without your authorization and for the security of your computer system.
III. USAGE OF DFS.COM
A. If you know or suspect that your DFS.com registration or your password is being misused or has been stolen, you are obligated to report the misuse or theft promptly to: Digital Team, Chinachem Golden Plaza, 9th Floor, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong. Your DFS.com registration is subject to termination if you or anyone using your DFS.com registration violates these Terms or any applicable laws and regulations. If your DFS.com registration is terminated, you may not register again without our written consent.
B. You may cancel your DFS.com registration by sending written notice to DFS Group Limited, Attn: Digital Team, Chinachem Golden Plaza, 9th Floor, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong.
IV. LIMITED LICENSE
A. We grant you a limited, revocable, non-transferable and non-exclusive license to access and use DFS.com solely for personal, non-commercial purposes. In other words, you may not: sell, resell or exploit your DFS.com registration for commercial purposes, including, but not limited to, any collection and reproduction of any product listings or descriptions; make any derivative use of DFS.com or its contents; download or copy DFS.com information for the benefit of a third party; or use data mining, robots or any kind of data gathering and extraction tools.
B. You may not use any means to frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of DFS or of the third parties associated with any of the products and services featured on DFS.com without written consent of DFS or the relevant third party. You may not, without our express written permission in each case, use any meta tags or any other “hidden text” utilizing DFS’ name or trademarks or use any robot, spider, scraper or other automated means to access DFS.com for any purpose.
V. PROPRIETARY RIGHTS
A. Copyrights in DFS.com are owned by DFS. DFS.com may include photographs and descriptions of products and images provided by their manufacturers and suppliers, the copyrights of which may be owned by them, but the copyrights in DFS.com as a whole are owned by DFS. Although the contents of DFS.com may be viewed and cached to create a personal product or gift wish list, it may not be reproduced, distributed, altered or otherwise exploited for any purpose not expressly permitted by DFS. The rights in the trademarks, trade names, domain names and product names contained on DFS.com are owned by DFS and its licensors. Any use of the trademarks, trade names, domain names and product names without written consent of DFS and the relevant brand owners is strictly prohibited.
B. All other rights in the contents of and intellectual property in and used to create DFS.com are owned and reserved by DFS or its licensors.
VI. THIRD-PARTY SCAMS AND FRAUD
Occasionally, third parties create websites offering products for sale that fraudulently misrepresent themselves to be DFS, using unauthorized reproductions of DFS’ logos and other intellectual property of DFS and its brand vendors. DFS does not authorize and is in no way responsible for such fraudulent activity. Please report any such fraudulent site to the Legal Department of DFS at DFS.legal@dfs.com.
VII. LIMITATIONS ON WARRANTY AND LIABILITY
A. At DFS.com, we update our selections often to feature the latest products from the luxury brands you love. Please note that the merchandise availability shown in DFS stores can change without notice.
B. DFS.com, its contents and online services are provided on an “as-is” and “as-available” basis without representations or warranties of any kind, express or implied, with respect to the operation of DFS and the information, content, materials and products included on DFS.com. To the fullest extent permitted by law, DFS disclaims all such representations and warranties, including, but not limited to, all warranties of merchantability and fitness for a particular purpose. In addition, DFS does not represent or warrant that the information accessible via DFS.com is accurate, complete or current. Price and availability information, if featured, is subject to change without notice. To the maximum extent permitted by applicable law, DFS will not be liable for any losses and damages of any kind arising out of or in connection with the use of DFS.com in violation of these Terms, unless such damages result directly from our willful actions or our gross negligence. This is a comprehensive limitation of liability that applies to all damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, loss of data, income or profit, and loss of or damage to property and claims of or liability to third parties.
VIII. OTHER LEGAL TERMS
A. You understand and agree that the Terms and the Privacy Policy are not intended to confer, and do not confer, any rights or remedies upon any third person or entity. If any part of these Terms or the Privacy Policy is held to be invalid or unenforceable, the remaining portions shall remain in full force and effect and shall be construed to reflect, as nearly as possible, the original intent of the parties.
B. DFS reserves the right to terminate your access to DFS.com and its content and use at any time, with or without notice.
C. The execution, validity, interpretation and exercise of these Terms and the Privacy Policy and the resolution of any disputes hereunder and under the Privacy Policy shall be governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
D. The parties shall attempt in good faith to resolve any dispute between them promptly by negotiation. Either party may send the other a request to negotiate. If the negotiation does not result in resolution within 30 days of the notice, the parties shall endeavor to resolve the dispute by mediation in the English language. Any dispute which remains unresolved 90 days after appointment of a mediator, or if the parties are unable to agree on a mediator, mediation place or the mediation procedures, shall be resolved by binding arbitration by a sole arbitrator in accordance with the Hong Kong International Arbitration Centre Administered Arbitration Rules in force when the Notice of Arbitration is submitted in accordance with these Rules. The arbitration shall take place in Hong Kong. The language of the arbitration shall be English. Judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction thereof. These procedures will apply to any and all disputes that may arise between the parties or between their respective principals, officers, directors, employees, agents, subsidiaries, parents, predecessors, successors, assigns, heirs or related entities. The foregoing shall not prevent DFS from applying to a court of competent jurisdiction for provisional or interim measures or injunctive relief as may be necessary to safeguard the property or rights that are the subject matter of the dispute.
IX. COMMENTS AND FEEDBACK
We welcome your comments and feedback regarding DFS.com, our online services and these Terms. Any information, materials, suggestions, ideas or comments sent to DFS will not be treated as confidential, proprietary or trade secret information and, by submitting such information, you are expressly granting DFS an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information for any purpose whatsoever. You also waive any and all moral rights in such submissions to the fullest extent permitted by law. Unless required by law, DFS will not publicly attribute to you such information, materials, suggestions, ideas or comments without your prior written consent.
LOYAL T PROGRAM TERMS AND CONDITIONS
The Membership Card (“Card”), issued by DFS, entitles you to the program benefits and rewards determined by DFS, subject to these terms and conditions. DFS reserves the right to change or discontinue the benefits and these terms and conditions at any time without notice.
You must sign the Card immediately upon receipt and keep the Card under your personal control at all times. The Card remains the property of DFS. DFS may decline to issue you a replacement Card if it is lost, damaged or stolen. Your Card and any points earned are not transferable by you to anyone. Points can be redeemed only by the member presenting the Card in person. DFS shall be entitled to assume conclusively that the person presenting the Card for points redemption is the member. DFS will not be responsible for any points claimed to have been redeemed by any person other than the member. DFS’ records shall be conclusive as to the point balance or deficit in the member’s account.
I. REWARD POINTS
A. Points Earning and Redemption
1. Points may be earned and redeemed by presenting the Card when you purchase merchandise at participating DFS and T Galleria stores worldwide. Not all DFS and T Galleria stores are participating stores, so at non-participating stores you will not be able to earn and redeem points for your purchases. For more details, please click on our Frequently Asked Questions link at the bottom of the page. You may also contact us at clientservice@dfs.com or speak to one of our sales associates.
2. The actual points earned by the Cardholder are based on the amount spent (in U.S. dollars and excluding tax), membership tier and member status. Points earned from purchases made at DFS and T Galleria stores outside the U.S. are based on local currency converted to U.S. dollars.
3. Points cannot be earned by the LOYAL T Cardholder on the portion of the merchandise purchase that is reduced by redemption of points and gift certificates.
4. Please allow at least seven working days for points to be credited to your account upon submitting the request. Under some circumstances, it may take longer for your points to be credited.
5. If you miss earning points and status dollars because you did not present your Card at time of purchase, we will credit your account with the missing points and status dollars if you present your Card, sales receipt and proof of payment within six months after the date of purchase. Please allow four to six weeks for missing points and status dollars to be credited to your account. No points and status dollars may be earned for purchases made more than one month prior to the Cardholder's enrollment.
6. You must present the Card to redeem points. The sales associate may ask to see your valid photo ID to verify your identity. Once you redeem your points, these cannot be restored back to your account.
B. Points Exceptions
1. Points cannot be earned or redeemed for purchases at certain brand boutiques or to purchase certain branded products within participating DFS and T Galleria stores. The same applies when redeeming LOYAL T gift certificates, which may only be used to purchase items from select participating brands. For more details, please click on our Frequently Asked Questions link at the bottom of the page. You may also contact us at clientservice@dfs.com or speak to one of our sales associates.
2. Points cannot be earned or redeemed in conjunction with any purchase for which another promotional discount or offer is accepted by DFS. Such other promotions include, but are not limited to, those associated with or sponsored by airlines, hotels, credit card issuers and travel agencies.
3. Points and/or status dollars cannot be earned, and no points and/or gift certificates can be redeemed, for the purchase of tobacco (including cigars). No points and/or status dollars can be earned, and no points and/or gift certificates can be redeemed, for the purchase of alcoholic beverages where the applicable law prohibits such earning and/or redemption or if DFS decides in its sole discretion not to allow such earning and/or redemption in any such jurisdiction(s).
4. Any purchaser presenting a DFS shopping card for a purchase is ineligible to earn points by presenting a LOYAL T Prestige Diamond Plus card for the same purchase.
C. Deduction of points and/or status dollars for refunds - If you return a product for which points were earned, DFS reserves the right to deduct from your account the amount of the points and/or status dollars earned in the original purchase transaction. If you do not have a sufficient number of points in the account, DFS reserves the right to offset the value of the negative point balance against the amount of the refund to you, or request you to eliminate the negative point balance by paying DFS the value thereof. No monetary refunds will be given for returned products that were purchased by using points.
D. Points expiry and account termination - Your account and all points in your account will expire if you make no purchase at DFS and T Galleria stores for a period of twenty-four (24) months. Either you may or DFS may at its discretion terminate your membership and account at any time. Upon termination of your account, all accumulated and unredeemed points shall be forfeited.
II. MEMBERSHIP
A. Tier Status. Each Cardholder is assigned to a membership tier upon enrollment. The membership tier is effective for 24 months. Based on your spending (not including your transactions on the date of enrollment or upgrade) during that period, your tier status will either be renewed, upgraded or, if your spending falls below the minimum spend criteria, downgraded. Please click on our LOYAL T link at the bottom of the page for more information.
B. You will not be enrolled as a member based solely on a purchase of tobacco products.
III. COLLECTION AND USE OF YOUR PERSONAL DATA
A. By completing the Customer Enrollment Form, signing it and submitting it to us, you agree that you provide your personal information voluntarily for the purposes of processing your enrollment in the program and to enable DFS to provide you with benefits and services under the program. You have the right to request access to and correct your personal information. Please refer to the DFS privacy policy posted at dfs.com for details.
B. We intend to use and transfer your personal information for (i) direct marketing and (ii) market research, but only if you consent. By providing your personal information on the Customer Enrollment Form, returning the signed Customer Enrollment Form to us, and by ticking the box provided on the previous page “I hereby expressly consent that my personal data provided herein (including my name, contact information, demographic data, interests, purchase history and shopping preference) can be used for direct marketing (including by email, SMS, telephone and postal methods) and market research purposes and my personal data can be transferred to any DFS Group companies and/or market research companies for such direct marketing and market research purposes”, you consent that
1. DFS may use the personal information that you have provided for direct marketing, that is, we may contact you about news, events and promotions related to DFS stores, our customer loyalty program and the following products and services: watches, jewelry, perfume and cosmetics, fashion and accessories, food and liquor;
2. DFS may transfer your personal information to any DFS Group companies for use by them in direct marketing for the above products and services, and
3. DFS may send your personal information to a market research company engaged by DFS, by transmission of electronic data or submission of documents, for the purpose of consumer research and that the market research company may contact you for such consumer research purpose.
C. You may withdraw your consent to the use of your personal information for direct marketing and/or to be contacted for consumer research at any time by emailing clientservice@dfs.com , or by writing to DFS at: DFS Group Limited, attn: Client Relationship Management, Room 901, 9/F., Chinachem Golden Plaza, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong.
T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (HONG KONG)
1. The T Galleria by DFS Gift Card (GC) is redeemable in full or as partial payment for goods sold in T Galleria by DFS and DFS Airport stores in the city where it was issued, excluding select brands and products, if any, as determined by DFS from time to time in its sole discretion.
2. The GC must be purchase with a minimum amount of HK$300 or above. Any decimal numbers will not be accepted.
3. The GC has a validity of 12 months from its date of purchase, after which the GC will expire without notice and any unused balance thereon will be forfeited. The GC will not be effective after its expiration date and cannot be reactivated for future use.
4. The expiration date and balance of GCs can be checked by visiting any of our T Galleria by DFS stores in the city where it was issued.
5. GCs cannot be redeemed, returned or refunded for cash, or otherwise be resold or transferred for consideration subject to any limitations under the applicable law.
6. DFS is not responsible if any GC is lost, stolen, destroyed or used without the cardholder's permission.
7. GCs will not be replaced if lost or stolen. Damaged or defaced GCs will be accepted only if they are still readable by the card reader, but will not be replaced.
8. DFS may, in its sole discretion, refuse to accept and/or cancel any GC where it has reasons to believe that the GC has been stolen or fraudulently tampered with, or if there is a dispute over ownership of the GC. Any unused balance on the GC at the time of cancellation will not be refunded.
9. Adding value to GCs after purchase is not allowed.
10. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.
11. Gift cards cannot be used in conjunction with privilege discounts.
12. Purchase and/or use of the GCs entails the full acceptance of these terms and conditions, which have been made available upon purchase of GCs, and which are also available at T Galleria stores and/or on the website www.dfs.com.
13. DFS reserves the right to change these terms and conditions from time to time without notice. Please refer to www.dfs.com for updates. DFS’s interpretation of any of these terms and conditions shall be final.
T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (MACAU)
1. The T Galleria by DFS Gift Card ("GC") is redeemable in full or partial payment for goods sold in T Galleria by DFS stores in Macau, excluding select brands and products, if any, as determined by DFS from time to time in its sole discretion.
2. The GC must be purchased with a minimum amount of MOP$300 or above, to the nearest dollar.
3. GCs have a validity of 12 months from date of purchase.
4. The expiry date and balance of the GC can be checked by visiting any of our T Galleria by DFS stores in Macau.
5. GCs cannot be redeemed, returned or refunded for cash.
6. GCs will not be replaced if lost or stolen.
7. Damaged or defaced GCs will be accepted only if readable by the card reader.
8. Adding value to GC after purchase is not allowed.
9. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.
10. Gift cards cannot be used in conjunction with privilege discounts.
11. These terms and conditions may change from time to time. Please refer to www.dfs.com for updates.
12. DFS reserves the right to change the GC terms and conditions of use without notice. DFS’s interpretation of such terms and conditions shall be final.
T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (SINGAPORE)
1. The T Galleria by DFS Gift Card (GC) is redeemable in full or partial payment only for goods sold in T Galleria by DFS store in Singapore, excluding select brands and products, if any, as determined by DFS from time-to-time in its sole discretion.
2. The GC must be purchased with a minimum amount of S$50 and the maximum card amount is S$999, to the nearest dollar.
3. The GC has a validity of 12 months from its date of purchase, after which the GC will expire without notice and any unused balance thereon will be forfeited. The GC will not be effective after its expiration date and cannot be reactivated for future use.
4. The expiry date and balance of your GC can be checked by visiting any of our T Galleria by DFS stores in Singapore.
5. GCs cannot be redeemed, returned or refunded for cash.
6. GCs cannot be replaced if lost, stolen, destroyed or otherwise damaged. Damaged or defaced GCs will be accepted only if they are still readable by the card reader, but they will not be replaced.
7. DFS may, in its sole discretion, refuse to accept and/or cancel any GC where it has reasons to believe that the GC has been stolen or fraudulently tampered with, or if there is a dispute over ownership of the GC. Any unused balance on the GC at the time of cancellation will not be refunded.
8. LOYAL T Status Dollars and Points accumulation is not applicable when using your GC to make payment.
9. Gift cards cannot be used in conjunction with privilege discounts
10. Use of this GC constitutes acceptance of these terms and conditions. DFS reserves the right to amend the terms and conditions without prior notice. DFS’s interpretation of such terms and conditions shall be final.
T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (THE UNITED STATES, GUAM, SAIPAN)
1. The T Galleria by DFS Gift Card (GC) is redeemable in full or partial payment for goods sold in T Galleria by DFS stores in the United States, Guam, Saipan and participating DFS airport locations, excluding select brands and products, if any, as determined by DFS from time to time in its sole discretion. Please contact any of our sales representatives for details or visit our website for a current list of the participation DFS airport locations.
2. GCs may not be redeemed for the purchase of regulated products such as tobacco and liquor where applicable law prohibits such redemption or if DFS decides in its sole discretion not to allow such redemption in any jurisdiction(s) from time to time.
3. The GC must be purchased with a minimum amount of US$50 and the maximum card amount is US$2,000, to the nearest dollar.
4. The balance of the GC can be checked by visiting any of our T Galleria by DFS store and participating DFS airport locations in the United States, Guam, Saipan.
5. GCs cannot be redeemed, returned or refunded for cash.
6. GCs will not be replaced if lost or stolen.
7. Damaged or defaced GCs will be accepted only if readable by the card reader.
8. Adding value to GC after purchase is not allowed.
9. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.
10. Gift cards cannot be used in conjunction with privilege discounts.
11. Promotions do not apply to GCs unless specified.
12. GCs do not expire.
13. These terms and conditions may change from time to time. Please refer to www.dfs.com for updates.
14. DFS reserves the right to change the GC terms and conditions of use without notice. DFS’ interpretation of such terms and conditions shall be final.
T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (OKINAWA)
1. The T Galleria by DFS Gift Card ("GC") is redeemable in full or partial payment for goods sold in T Galleria by DFS and participating DFS Airport stores in Okinawa, excluding select brands and products, if any, as determined by DFS from time-to-time in its sole discretion.
2. The GC must be purchased with a minimum amount of JP¥5,000 or above.
3. GCs have a validity of 12 months from date of purchase.
4. The expiry date and balance of the GC can be checked by visiting any of our T Galleria by DFS stores in Okinawa.
5. GCs cannot be redeemed, returned or refunded for cash.
6. GCs will not be replaced if lost or stolen.
7. Damaged or defaced GCs will be accepted only if readable by the card reader.
8. Adding value to GC after purchase is not allowed.
9. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.
10. Gift cards cannot be used in conjunction with privilege discounts
11. These terms and conditions may change from time to time. Please refer to www.dfs.com for updates.
12. DFS reserves the right to change the GC terms and conditions of use without notice. DFS’ interpretation of such terms and conditions shall be final.
Win a Shopping Spree Competition Terms and Conditions
PLEASE READ THESE CONTEST TERMS (“TERMS”) CAREFULLY BEFORE PARTICIPATING IN THE “WIN A SHOPPING SPREE CONTEST” (“CONTEST”) AND ENSURE THAT YOUR DFS DOWNTOWN OR AIRPORT STORES PICKUP LOCATION ALLOWS GIFT CARD REDEMPTION*. BY TICKING THE CHECK BOX TO CONSENT YOUR PARTICPATION, YOU ACKNOWLEDGE AND AGREE THAT YOUR PARTICIPATION IN THIS CONTEST IS BOUND BY THESE TERMS.
DFS Group Limited “DFS” or “us” is the organizer of this Contest.
Our Terms and Conditions of Use at DFS.com and Privacy Policy at DFS.com are also incorporated into these Terms by reference.
CONTEST:
1. This Contest is open to any DFS.com visitors who register to our online newsletter subscription and visit www.dfs.com/explore/venice-360/ (“Micro Site”) from March 1st 2017 to May 31st 2017](both dates inclusive) (“Contest Period”) and share the Micro Site to your friends via different channels.
2. After subscribing to our newsletter, participant will be automatically enrolled into the contest and may start accessing and sharing the Micro Site to earn stars for the Contest. The stars chart is as follows:
Point Earning Task: | Points earned: |
Visit Micro Site | 50 stars |
Share Contest via Facebook | 50 stars |
Share Contest via WeChat | 50 stars |
Share Contest via email | 50 stars |
Share Contest via Whatsapp | 50 stars |
3. Points are cumulative. There is no limit on how many times you can complete the Stars Earning Tasks during the Contest Period. The more you share the more stars you earn in the Contest. Stars will only be granted when referees successfully sign up to the contest using the tracked URL shared by the referrers.
4. The Contest will close at 11:59 pm (Hong Kong Time) on May 31st, 2017.
CONTEST PRIZE:
5. A leaderboard with the top 15 participants’ points will be listed and updated real time online on the Micro Site. You may check your up-to-date points at anywhere and at any time during the Contest Period by logging on to the Micro Site with your email address. You may also compare your currents points against the latest top 15 participants.
6. DFS will award the top 15 participants (“Winner(s)”) with highest points with contest prizes of DFS Gifts Cards with USD$300 store credit (or in equivalent value of local currency) (“Contest Prize(s)”) to each one of these Winners. In the case of a tied score, a tie breaker will be determined by time of registration to the Contest.
7. DFS will attempt to contact the Winners by email within 10 working days from June 1st 2017 via the information he/she has provided when subscribing to our Newsletter. Participants shall ensure that the email and other information he/she provided must be valid and can be reachable by DFS. If you win the Contest Prize, DFS may verify your identity with the information you provided.
8. If the winner misses our email, he or she should contact DFS for collection of the Contest Prize within 2 weeks after the initial contact, or else the winner will forfeit all rights to claim the prize. DFS reserves the right to select and award the next participant with the next highest score, or forfeit the Contest Prize without further notice.
9. Collection of the Contest Prize is only available at any one of DFS Downtown or Airport Stores where there is Gift card redemption*. If you are unable to come to our store, you may authorize one of your family members or friends to collect the Contest Prize with a valid authorization letter.
10. Each participant can only enter the contest once. Only results from unique participants are accounted for. Unique participants are identified by a combination of IP address and the contact information provided at the point of signing up to the contest.
MISCELLANEOUS:
11. Employees of DFS and its affiliation are not allowed to participate in this Contest.
12. DFS accepts no responsibility for any loss, damages, or injury incurred to enter the Contest or in connection with taking up the prizes.
13. Except for any liability that cannot be excluded by law, DFS (including its officers, employees and agents) excludes all liability (including negligence), for any personal or permanent injury or loss of life; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Contest.
14. DFS assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alterations of entries, and reserves the right to take any action that may be available. If for any reason this Contest is not capable of running as planned, due to causes including, but not limited to tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of DFS which corrupt or affect the administration security, fairness, integrity or proper conduct of this Contest, DFS reserves the right in its sole discretion, to the fullest extent permitted by law, to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Contest.
15. This Contest is a game of skill. Chance plays no part in determining the Winners. The Winners will win based on the highest points they earned throughout the Contest Period.
16. DFS’ interpretation of these terms and conditions shall be final and conclusive.
17. If there is any inconsistency or ambiguity among the English version, Chinese version and Japanese version, the English version shall prevail.
*Please refer to the following list of Downtown and Airport stores that allow gift card redemption:
T Galleria by DFS, Angkor
T Galleria by DFS, Guam
T Galleria by DFS, Hawaii
T Galleria Beauty by DFS, Hong Kong, Causeway Bay
T Galleria by DFS, Hong Kong, Canton Road
T Galleria by DFS, Hong Kong, Tsim Sha Tsui East
T Galleria by DFS, Macau, City of Dreams
T Galleria by DFS, Macau, Shoppes at Four Seasons
T Galleria by DFS, Okinawa
T Galleria by DFS, Saipan
T Galleria by DFS, Singapore
T Fondaco Dei Tedeschi by DFS, Venice
DFS, Naha Airport
DFS, Hong Kong International Airport
FREE VOUCHER PACK
1. This Offer is applicable to all LOYAL T by DFS members (“Members”) who meet the requirement (point 2) at T Galleria by DFS, Hong Kong, Canton Road & Tsim Sha Tsui East and T Galleria Beauty by DFS, Hong Kong, Causeway Bay from April 28, 2017 to May 31, 2017 (both dates inclusive).
2. The Offer is as follows:
Purchase Requirement: Spend HKD1,500 or above in a single transaction
To earn a bundle of the following Vouchers:
-one HK$100 Voucher for Fashion Watches & Sunglasses Category (Category 1);
-one HK$600 Voucher for Fashion Category (Category 2) with qualified purchase of HK$ 3,000*; and
-one HK$800 Voucher for Watch & Jewelry (Category 3) with qualified purchase of HK$ 8,000*;
* For the Category 2 & 3 Voucher issued from T Galleria Beauty by DFS, Hong Kong, Causeway Bay can be used in T Galleria by DFS, Hong Kong, Canton Road & Tsim Sha Tsui East with 3 days validity.
3. Voucher is subject to its own term and conditions of use. Unless otherwise advised by DFS, the said voucher, in general, can only be used on the same day on its respective category in the same store where the original purchase was made. Cumulative use of vouchers is not permissible for Category 1 yet Cumulative use of vouchers is permissible for Category 2 & 3 mentioned above, if the next qualified purchase is at least double the original qualified purchase amount of the said Voucher (e.g.For Category 2, 2 Vouchers on HK$6,000, 3 Vouchers for HK$9,000;). Please see Voucher’s terms and conditions for details and examples.
4. The Voucher promotion is not applicable to the following brands:
T Galleria by DFS, Hong Kong, Canton Road: Cartier Boutique, Gucci Boutique , Blancpain, Omega, Swatch, Fendi Boutique and Van Cleef & Arpels
T Galleria by DFS, Hong Kong, Tsim Sha Tsui East: Cartier Boutique, Gucci Boutique, Blancpain, Glashütte Original, Hermes (Watch) Omega, Swatch, Louis Vuitton Boutique & UG2 floor
5. The Voucher cannot be exchanged for cash, DFS Gift Cards, coupons, store credits, other membership points and service of any kind.
6. The voucher is only applicable to regular priced items.
7. This Offer cannot be used in conjunction with other promotions and privilege/employee discount.
8. DFS Group Limited (“DFS”) reserves the right to change, add, amend, cancel, remove or otherwise modify this Offer on its website at any time without prior notice. For the latest update of these terms and conditions, please visit www.dfs.com.
9. The decision of DFS in interpreting these terms and conditions shall be final and conclusive.
LOVE OF TRAVEL
GUARANTEED CASH BACK UP TO MOP$200,000!*
April 28 to May 7, 2017
T Galleria by DFS, Macau, City of Dreams
*TERMS & CONDITIONS APPLY. OFFER IS EXCLUSIVELY AVAILABLE TO LOYAL T BY DFS MEMBERS WHO SPEND MOP$2,000 OR MORE WITH PAYMENT MADE BY CASH AND/ OR CREDIT CARD (A MAXIMUM OF TWO COMBINED RECEIPTS) ON FULL PRICE FASHION & ACCESSORIES OR WATCHES & JEWELRY ITEMS ON THE SAME DAY. SEE STORE FOR DETAILS.
1. This Gift Voucher ('Voucher') is only valid for LOYAL T members to purchase or settle the full deposit up to the face value stated at the front, at T Galleria by DFS, Macau, City of Dreams. If this Voucher is used for a purchase less than the stated value, the customer shall not be entitled to receive the difference in any form.
2. Purchase made with this Voucher is not eligible to the original promotion.
3. This Voucher is only valid for purchases of full price fashion & accessories and watches & jewelry items, excluding all beauty & fragrances, Audemars Piguet, Blancpain, Breguet, Bulgari, Cartier, Dior, Dior Homme, Flik, Flak, Glashütte Original, Gucci, Gucci watches, IWC Schaffhausen, Jaeger-LeCoultre, Jaquet Droz, Louis Vuitton, Miu Miu, Moncler, Omega, Panerai, Piaget, Prada, Roger Debuis, Swatch, TAG Heuer Connected watches, Tiffany & Co. solitaire products, Vacheron Constantin, Van Cleef & Arpels, any other consignment and promotional items.
4. This Voucher is only valid when duly stamped by the authorized party. Photocopies of this Voucher will not be accepted.
5. This Voucher cannot be used in conjunction with any other promotion, including but not limited to employee discount, privilege discount, or LOYAL T by DFS Member Referral Program gift voucher. It cannot be exchanged for store credit, cash, DFS Gift Card, DFS Voucher, LOYAL T points, other membership points or services of any kind. LOYAL T points can be earned in the net spending of each transaction.
6. This Voucher and products purchased from this promotion, or any part thereof, is non-refundable, non-exchangeable and non-redeemable for cash or membership points. This Voucher is not for resale or transfer to third parties.
7. This Voucher is only valid until the end of the stated validity date, and no compensation will be due.
8. This Voucher will not be replaced if lost or damaged.
9. The decision of DFS Cotai Limitada in respect of any dispute arising out of this Voucher shall be final.
GUARANTEED CASH BACK!
CASH BACK PERCENTAGE WILL BE BASED ON THE SAME PERCENTAGE WHICH IS SHOWN THREE TIMES ON THE SCRATCH AND WIN CARD.
*TERMS & CONDITIONS APPLY. OFFER IS EXCLUSIVELY AVAILABLE TO LOYAL T BY DFS MEMBERS WHO SPEND MOP$2,000 OR MORE WITH PAYMENT MADE BY CASH AND/ OR CREDIT CARD (A MAXIMUM OF TWO COMBINED RECEIPTS) ON FULL PRICE FASHION & ACCESSORIES OR WATCHES & JEWELRY ITEMS ON THE SAME DAY. SELECT BRANDS ARE NOT APPLICABLE TO THIS PROMOTION. CASH BACK PERCENTAGE WILL BE BASED ON THE SAME PERCENTAGE WHICH IS SHOWN THREE TIMES ON THE SCRATCH AND WIN CARD AND ALL SQUARES MAY BE SCRATCHED. IN THE EVENT THAT THERE IS MORE THAN ONE SCRATCH AND WIN CARD, THE CASH BACK AMOUNT WILL BE CALCULATED BASED ON THE HIGHEST WINNING PERCENTAGE OUT OF ALL THE CARDS ON HAND, AND ALL OTHER CASH BACK PERCENTAGES ARE NOT CUMULATIVE. CASH BACK WILL BE ROUNDED DOWN TO THE NEAREST HUNDRED DOLLARS IN EQUIVALENT AMOUNT OF CASH VOUCHER ON THE FIRST PURCHASE, FOR THE USE OF NEXT PURCHASE. THE MAXIMUM AMOUNT OF CASH BACK WILL BE LIMITED TO MOP$200,000 PER ISSUANCE. THE PRIZES ARE AVAILABLE IN LIMITED QUANTITIES, AND WILL BE GIVEN OUT ON A FIRST COME FIRST SERVE BASIS. THE CASH VOUCHER AND PRODUCTS PURCHASED FROM THIS PROMOTION ARE NON-REFUNDABLE AND NON-EXCHANGEABLE. THE DECISION OF DFS COTAI LIMITADA IN RESPECT OF ANY DISPUTE ARISING OUT OF THIS PROMOTION SHALL BE FINAL. SEE STORE FOR DETAILS.
Instant Win
1. This Promotion runs from June 16 to 30, 2017 (both dates inclusive) (“Promotion Period”).
2. Subject to the purchase requirements in the below Point 3, this Promotion is applicable to any customer who makes the eligible purchase(s) in a single transaction at DFS Duty Free Store. The customer will then be qualified in participating in the Instant Win Lucky Draw (“Instant Win”).
3. The eligible purchase(s) is as follows:
• Spend HKD1,000 or above to get 1 chance for the lucky draw, with a maximum of 1 lucky draw card per transaction.
4. The Customer will have 1 chance to participate in the Instant Win upon the above said eligible purchase(s) on the same day.
5. Upon a purchase of HK$1000 or above, customers are entitled to a chance to participate in the lucky draw and may win the following prizes:
- Travel voucher valued at HK$30,000
- Premium lounge voucher
- A signed bottle of whiskey
- The Whiskey Festival coaster set
- A set of whiskey miniatures
- DFS exclusive gift
Some prizes may be taxable in your country. Please consult with your tax consultant. DFS shall bear no burden of the filing of taxes of the winners.
Win 50,000 LOYAL T Points On Father's Day
Enter to win 50,000 LOYAL T Points upon spending US$50 or more storewide at T Galleria by DFS, Guam. (2 Winners)
1. This promotion (“Sweepstakes”) is applicable to any LOYAL T member who makes purchases at T Galleria by DFS, Guam from June 9 to June 18, 2017 (both dates inclusive) (“Promotional Period”).
2. Members will automatically generate 1 form when they spend US$50 or more storewide at T Galleria by DFS, Guam. The form will be in a electronic form recorded in our system. Members may qualify for a single entry per valid transaction. Members must show proof of local residency to qualify for entries, and must produce proof of residency upon claiming the prize.
3. No purchase necessary. A purchase will not increase your chance of winning. Any person, whether or not a LOYAL T member, are welcomed to participate in the Sweepstakes. You may obtain the entry form from the customer concierge of T Galleria by DFS, Guam with one entry form per person per day. Once you complete the form, you may enter the Sweepstake by sending the entry form to the below address during the Promotional Period:
DFS Guam
Attn: Promotions Department
1296 Pale San Vitores Road
Tumon, Guam 96913
4. Sweepstakes is open to everyone who is 18 years and or above. Employees and their immediate family of T Galleria by DFS, Guam and its affiliates are not eligible to participate. Upon making a qualified purchase or submitting a proper completed entry form, participants will be automatically entered into the sweepstakes pool.
5. A winner will be randomly drawn by the DFS’ corporate marketing team on June 19, 2017. (“Apparent Winner”). The Apparent Winner will win a prize of 50,000 bonus LOYAL T Points (“Prize”). The Apparent Winner will be notified by telephone or email based on the information recorded in his or her LOYAL T membership account or from the details provided in the entry form. If for any reason the Apparent Winner cannot be reached or does not respond to our call within 48 hours from the original point of contact, the Apparent Winner will forfeit his/her right to claim the prize. DFS has the discretion to make a second draw and award the Prize to another winner.
6. The Prize will be added to the Apparent Winner's LOYAL T by DFS account and will be available for use after 7 working days after claiming the prize. If the Apparent Winner does not have a LOYAL T by DFS account, he/she may visit T Galleria Guam to sign up and activate his/her new LOYAL T by DFS account. The Prize will then be deposited into his/her account.
7. The Prize cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, other membership points or service of any kind.
8. DFS Group Limited may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.
9. The decision of DFS Group Limited in interpreting these terms and conditions shall be final and conclusive.
10. In case of any disputes, DFS Group Limited reserves the right to make the final decision.
EXCLUSIVE LOYAL T OFFER
1. This Promotion is applicable to LOYAL T By DFS members (new and existing Prestige Diamond, Prestige Ruby and Jade members only) (“Members”) who purchase at T Galleria by DFS, Macau, Shoppes at Four Seasons and T Galleria by DFS, Macau, City of Dreams from June 15 to July 31, 2017 (both dates inclusive) (“Promotion Period”).
2. Upon purchases of any items in both Fashion & Accessories and Watches & Jewelry categories on the same day, 2X LOYAL T points will be rewarded to all transactions the Members made in the same store in accordance to their respective tiers in a single day within the Promotion Period.
3. Bonus LOYAL T points awarded in this Promotion will be added to the Members’ LOYAL T By DFS accounts after the valid transactions are processed.
4. Each Member can enjoy this Promotion multiple times during the Promotion Period.
5. These LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, and other membership points or service.
6. This Promotion cannot be enjoyed in conjunction with other membership points, promotions, privilege discounts and staff discount. LOYAL T points will be calculated based on the actual amount spent by the Members after any deduction.
7. Purchases of Fashion Clearance items are eligible for this Promotion.
8. Within the Promotion Period, Members who have been rewarded 2X LOYAL T points may receive a gift upon making LOYAL T points redemption, subject to the following requirements:
• 7,000 to 8,999 points – receive a set menu voucher from Portofino restaurant (for transactions made at T Galleria by DFS, Macau, Shoppes at Four Seasons) or Louvre Café (for transactions made at T Galleria by DFS, Macau, City of Dreams)
• 9,000 to 9,999 points – receive a branded fragrance item
• 10,000 points or more – receive a branded small leather good or fashion watch
9. Gifts are available on a first-come-first-served basis, while supplies last.
10. This Promotion is not applicable to the following brands:
• T Galleria by DFS, Macau, Shoppes at Four Seasons: Chanel, Dior, Dior Homme and Hermès
• T Galleria by DFS, Macau, City of Dreams: Dior, Dior Homme and Louis Vuitton
11. DFS Cotai Limitada may change, add, amend, cancel, remove or modify the terms and conditions of this Promotion, or otherwise revoke this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.
12. The decision of DFS Cotai Limitada in interpreting these terms and conditions shall be final and conclusive.
13. In case of any disputes, DFS Cotai Limitada reserves the right to make the final decision.
14. If there is any inconsistency or ambiguity among the English version and Chinese version, the English version shall prevail.