Terms & Conditions Los Angeles

TERMS & CONDITIONS

 
I. GENERAL

A. Your use of the online services available from DFS Group Limited (“DFS”) and its affiliates trading as “DFS Galleria” and “T Galleria”, as well as your related registration, is subject at all times to our Terms and Conditions of Use ("Terms") and our Privacy Policy.

B. We may update or revise these Terms from time to time, and such revisions shall be effective immediately upon posting the new Terms on DFS.com. Your continued use of DFS.com after the Terms have been revised implies that you accept all such revisions. If you disagree with the revisions made to the Terms, or to any of the provisions of the updated Terms, you must discontinue your use of DFS.com and our online services and cancel any DFS.com registration or online services for which you have signed up.

C. The Terms, the Privacy Policy and any other posted rules or instructions regarding DFS.com constitute the entire agreement between you and DFS regarding your rights and obligations in respect of your access to DFS.com and use of our online services. If you have any questions about these Terms or the Privacy Policy, please contact our Data Protection Officer: Eric Davis, Chinachem Golden Plaza, 8th Floor, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong.

D. These Terms were written in English. In case of any discrepancies between this English version and other translated version of these Terms, the English version shall prevail.

II. ONLINE DFS REGISTRATION

A. DFS.com may offer you the option to register with us by providing us with your personal data. It is not mandatory for you to register with us. Any personal data you provide to us will be handled with caution and in compliance with our Privacy Policy.

B. You represent that you will provide truthful and accurate information when you register with DFS.com.

C. You are solely responsible for all activities undertaken with your DFS.com registration, whether by yourself or by a third party with or without your authorization and for the security of your computer system.

III. USAGE OF DFS.COM

A. If you know or suspect that your DFS.com registration or your password is being misused or has been stolen, you are obligated to report the misuse or theft promptly to: Digital Team, Chinachem Golden Plaza, 9th Floor, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong. Your DFS.com registration is subject to termination if you or anyone using your DFS.com registration violates these Terms or any applicable laws and regulations. If your DFS.com registration is terminated, you may not register again without our written consent.

B. You may cancel your DFS.com registration by sending written notice to DFS Group Limited, Attn: Digital Team, Chinachem Golden Plaza, 9th Floor, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong.

IV. LIMITED LICENSE

A. We grant you a limited, revocable, non-transferable and non-exclusive license to access and use DFS.com solely for personal, non-commercial purposes. In other words, you may not: sell, resell or exploit your DFS.com registration for commercial purposes, including, but not limited to, any collection and reproduction of any product listings or descriptions; make any derivative use of DFS.com or its contents; download or copy DFS.com information for the benefit of a third party; or use data mining, robots or any kind of data gathering and extraction tools.

B. You may not use any means to frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of DFS or of the third parties associated with any of the products and services featured on DFS.com without written consent of DFS or the relevant third party. You may not, without our express written permission in each case, use any meta tags or any other “hidden text” utilizing DFS’ name or trademarks or use any robot, spider, scraper or other automated means to access DFS.com for any purpose.

V. PROPRIETARY RIGHTS

A. Copyrights in DFS.com are owned by DFS. DFS.com may include photographs and descriptions of products and images provided by their manufacturers and suppliers, the copyrights of which may be owned by them, but the copyrights in DFS.com as a whole are owned by DFS. Although the contents of DFS.com may be viewed and cached to create a personal product or gift wish list, it may not be reproduced, distributed, altered or otherwise exploited for any purpose not expressly permitted by DFS. The rights in the trademarks, trade names, domain names and product names contained on DFS.com are owned by DFS and its licensors. Any use of the trademarks, trade names, domain names and product names without written consent of DFS and the relevant brand owners is strictly prohibited.

B. All other rights in the contents of and intellectual property in and used to create DFS.com are owned and reserved by DFS or its licensors.

VI. THIRD-PARTY SCAMS AND FRAUD

Occasionally, third parties create websites offering products for sale that fraudulently misrepresent themselves to be DFS, using unauthorized reproductions of DFS’ logos and other intellectual property of DFS and its brand vendors. DFS does not authorize and is in no way responsible for such fraudulent activity. Please report any such fraudulent site to the Legal Department of DFS at DFS.legal@dfs.com.

VII. LIMITATIONS ON WARRANTY AND LIABILITY

A. At DFS.com, we update our selections often to feature the latest products from the luxury brands you love. Please note that the merchandise availability shown in DFS stores can change without notice.

B. DFS.com, its contents and online services are provided on an “as-is” and “as-available” basis without representations or warranties of any kind, express or implied, with respect to the operation of DFS and the information, content, materials and products included on DFS.com. To the fullest extent permitted by law, DFS disclaims all such representations and warranties, including, but not limited to, all warranties of merchantability and fitness for a particular purpose. In addition, DFS does not represent or warrant that the information accessible via DFS.com is accurate, complete or current. Price and availability information, if featured, is subject to change without notice. To the maximum extent permitted by applicable law, DFS will not be liable for any losses and damages of any kind arising out of or in connection with the use of DFS.com in violation of these Terms, unless such damages result directly from our willful actions or our gross negligence. This is a comprehensive limitation of liability that applies to all damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, loss of data, income or profit, and loss of or damage to property and claims of or liability to third parties.

VIII. OTHER LEGAL TERMS

A. You understand and agree that the Terms and the Privacy Policy are not intended to confer, and do not confer, any rights or remedies upon any third person or entity. If any part of these Terms or the Privacy Policy is held to be invalid or unenforceable, the remaining portions shall remain in full force and effect and shall be construed to reflect, as nearly as possible, the original intent of the parties.

B. DFS reserves the right to terminate your access to DFS.com and its content and use at any time, with or without notice.

C. The execution, validity, interpretation and exercise of these Terms and the Privacy Policy and the resolution of any disputes hereunder and under the Privacy Policy shall be governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.

D. The parties shall attempt in good faith to resolve any dispute between them promptly by negotiation. Either party may send the other a request to negotiate. If the negotiation does not result in resolution within 30 days of the notice, the parties shall endeavor to resolve the dispute by mediation in the English language. Any dispute which remains unresolved 90 days after appointment of a mediator, or if the parties are unable to agree on a mediator, mediation place or the mediation procedures, shall be resolved by binding arbitration by a sole arbitrator in accordance with the Hong Kong International Arbitration Centre Administered Arbitration Rules in force when the Notice of Arbitration is submitted in accordance with these Rules. The arbitration shall take place in Hong Kong. The language of the arbitration shall be English. Judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction thereof. These procedures will apply to any and all disputes that may arise between the parties or between their respective principals, officers, directors, employees, agents, subsidiaries, parents, predecessors, successors, assigns, heirs or related entities. The foregoing shall not prevent DFS from applying to a court of competent jurisdiction for provisional or interim measures or injunctive relief as may be necessary to safeguard the property or rights that are the subject matter of the dispute.

IX. COMMENTS AND FEEDBACK

We welcome your comments and feedback regarding DFS.com, our online services and these Terms. Any information, materials, suggestions, ideas or comments sent to DFS will not be treated as confidential, proprietary or trade secret information and, by submitting such information, you are expressly granting DFS an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information for any purpose whatsoever. You also waive any and all moral rights in such submissions to the fullest extent permitted by law. Unless required by law, DFS will not publicly attribute to you such information, materials, suggestions, ideas or comments without your prior written consent.

LOYAL T PROGRAM TERMS AND CONDITIONS

The Membership Card (“Card”), issued by DFS, entitles you to the program benefits and rewards determined by DFS, subject to these terms and conditions. DFS reserves the right to change or discontinue the benefits and these terms and conditions at any time without notice.

You must sign the Card immediately upon receipt and keep the Card under your personal control at all times. The Card remains the property of DFS. DFS may decline to issue you a replacement Card if it is lost, damaged or stolen. Your Card and any points earned are not transferable by you to anyone. Points can be redeemed only by the member presenting the Card in person. DFS shall be entitled to assume conclusively that the person presenting the Card for points redemption is the member. DFS will not be responsible for any points claimed to have been redeemed by any person other than the member. DFS’ records shall be conclusive as to the point balance or deficit in the member’s account.

I. REWARD POINTS

A. Points Earning and Redemption

1. Points may be earned and redeemed by presenting the Card when you purchase merchandise at participating DFS and T Galleria stores worldwide. Not all DFS and T Galleria stores are participating stores, so at non-participating stores you will not be able to earn and redeem points for your purchases. For more details, please click on our Frequently Asked Questions link at the bottom of the page. You may also contact us at clientservice@dfs.com or speak to one of our sales associates.

2. The actual points earned by the Cardholder are based on the amount spent (in U.S. dollars and excluding tax), membership tier and member status. Points earned from purchases made at DFS and T Galleria stores outside the U.S. are based on local currency converted to U.S. dollars.

3. Points cannot be earned by the LOYAL T Cardholder on the portion of the merchandise purchase that is reduced by redemption of points and gift certificates.

4. Please allow at least seven working days for points to be credited to your account upon submitting the request. Under some circumstances, it may take longer for your points to be credited.

5. If you miss earning points and status dollars because you did not present your Card at time of purchase, we will credit your account with the missing points and status dollars if you present your Card, sales receipt and proof of payment within six months after the date of purchase. Please allow four to six weeks for missing points and status dollars to be credited to your account. No points and status dollars may be earned for purchases made more than one month prior to the Cardholder's enrollment.

6. You must present the Card to redeem points. The sales associate may ask to see your valid photo ID to verify your identity. Once you redeem your points, these cannot be restored back to your account.

B. Points Exceptions

1. Points cannot be earned or redeemed for purchases at certain brand boutiques or to purchase certain branded products within participating DFS and T Galleria stores. The same applies when redeeming LOYAL T gift certificates, which may only be used to purchase items from select participating brands. For more details, please click on our Frequently Asked Questions link at the bottom of the page. You may also contact us at clientservice@dfs.com or speak to one of our sales associates.

2. Points cannot be earned or redeemed in conjunction with any purchase for which another promotional discount or offer is accepted by DFS. Such other promotions include, but are not limited to, those associated with or sponsored by airlines, hotels, credit card issuers and travel agencies.

3. Points and/or status dollars cannot be earned, and no points and/or gift certificates can be redeemed, for the purchase of tobacco (including cigars). No points and/or status dollars can be earned, and no points and/or gift certificates can be redeemed, for the purchase of alcoholic beverages where the applicable law prohibits such earning and/or redemption or if DFS decides in its sole discretion not to allow such earning and/or redemption in any such jurisdiction(s).

4. Any purchaser presenting a DFS shopping card for a purchase is ineligible to earn points by presenting a LOYAL T Prestige Diamond Plus card for the same purchase.

C. Deduction of points and/or status dollars for refunds - If you return a product for which points were earned, DFS reserves the right to deduct from your account the amount of the points and/or status dollars earned in the original purchase transaction. If you do not have a sufficient number of points in the account, DFS reserves the right to offset the value of the negative point balance against the amount of the refund to you, or request you to eliminate the negative point balance by paying DFS the value thereof. No monetary refunds will be given for returned products that were purchased by using points.

D. Points expiry and account termination - Your account and all points in your account will expire if you make no purchase at DFS and T Galleria stores for a period of twenty-four (24) months. Either you may or DFS may at its discretion terminate your membership and account at any time. Upon termination of your account, all accumulated and unredeemed points shall be forfeited.

II. MEMBERSHIP

A. Tier Status. Each Cardholder is assigned to a membership tier upon enrollment. The membership tier is effective for 24 months. Based on your spending (not including your transactions on the date of enrollment or upgrade) during that period, your tier status will either be renewed, upgraded or, if your spending falls below the minimum spend criteria, downgraded. Please click on our LOYAL T link at the bottom of the page for more information.

B. You will not be enrolled as a member based solely on a purchase of tobacco products.

III. COLLECTION AND USE OF YOUR PERSONAL DATA

A. By completing the Customer Enrollment Form, signing it and submitting it to us, you agree that you provide your personal information voluntarily for the purposes of processing your enrollment in the program and to enable DFS to provide you with benefits and services under the program. You have the right to request access to and correct your personal information. Please refer to the DFS privacy policy posted at dfs.com for details.

B. We intend to use and transfer your personal information for (i) direct marketing and (ii) market research, but only if you consent. By providing your personal information on the Customer Enrollment Form, returning the signed Customer Enrollment Form to us, and by ticking the box provided on the previous page “I hereby expressly consent that my personal data provided herein (including my name, contact information, demographic data, interests, purchase history and shopping preference) can be used for direct marketing (including by email, SMS, telephone and postal methods) and market research purposes and my personal data can be transferred to any DFS Group companies and/or market research companies for such direct marketing and market research purposes”, you consent that

1. DFS may use the personal information that you have provided for direct marketing, that is, we may contact you about news, events and promotions related to DFS stores, our customer loyalty program and the following products and services: watches, jewelry, perfume and cosmetics, fashion and accessories, food and liquor;

2. DFS may transfer your personal information to any DFS Group companies for use by them in direct marketing for the above products and services, and

3. DFS may send your personal information to a market research company engaged by DFS, by transmission of electronic data or submission of documents, for the purpose of consumer research and that the market research company may contact you for such consumer research purpose.

C. You may withdraw your consent to the use of your personal information for direct marketing and/or to be contacted for consumer research at any time by emailing clientservice@dfs.com , or by writing to DFS at: DFS Group Limited, attn: Client Relationship Management, Room 901, 9/F., Chinachem Golden Plaza, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong.

T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (HONG KONG)

1. The T Galleria by DFS Gift Card (GC) is redeemable in full or as partial payment for goods sold in T Galleria by DFS and DFS Airport stores in the city where it was issued, excluding select brands and products, if any, as determined by DFS from time to time in its sole discretion.

2. The GC must be purchase with a minimum amount of HK$300 or above. Any decimal numbers will not be accepted.

3. The GC has a validity of 12 months from its date of purchase, after which the GC will expire without notice and any unused balance thereon will be forfeited. The GC will not be effective after its expiration date and cannot be reactivated for future use.

4. The expiration date and balance of GCs can be checked by visiting any of our T Galleria by DFS stores in the city where it was issued.

5. GCs cannot be redeemed, returned or refunded for cash, or otherwise be resold or transferred for consideration subject to any limitations under the applicable law.

6. DFS is not responsible if any GC is lost, stolen, destroyed or used without the cardholder's permission.

7. GCs will not be replaced if lost or stolen. Damaged or defaced GCs will be accepted only if they are still readable by the card reader, but will not be replaced.

8. DFS may, in its sole discretion, refuse to accept and/or cancel any GC where it has reasons to believe that the GC has been stolen or fraudulently tampered with, or if there is a dispute over ownership of the GC. Any unused balance on the GC at the time of cancellation will not be refunded.

9. Adding value to GCs after purchase is not allowed.

10. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.

11. Gift cards cannot be used in conjunction with privilege discounts.

12. Purchase and/or use of the GCs entails the full acceptance of these terms and conditions, which have been made available upon purchase of GCs, and which are also available at T Galleria stores and/or on the website www.dfs.com.

13. DFS reserves the right to change these terms and conditions from time to time without notice. Please refer to www.dfs.com for updates. DFS’s interpretation of any of these terms and conditions shall be final.

T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (MACAU)

1. The T Galleria by DFS Gift Card ("GC") is redeemable in full or partial payment for goods sold in T Galleria by DFS stores in Macau, excluding select brands and products, if any, as determined by DFS from time to time in its sole discretion.

2. The GC must be purchased with a minimum amount of MOP$300 or above, to the nearest dollar.

3. GCs have a validity of 12 months from date of purchase.

4. The expiry date and balance of the GC can be checked by visiting any of our T Galleria by DFS stores in Macau.

5. GCs cannot be redeemed, returned or refunded for cash.

6. GCs will not be replaced if lost or stolen.

7. Damaged or defaced GCs will be accepted only if readable by the card reader.

8. Adding value to GC after purchase is not allowed.

9. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.

10. Gift cards cannot be used in conjunction with privilege discounts.

11. These terms and conditions may change from time to time. Please refer to www.dfs.com for updates.

12. DFS reserves the right to change the GC terms and conditions of use without notice. DFS’s interpretation of such terms and conditions shall be final.

T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (SINGAPORE)

1. The T Galleria by DFS Gift Card (GC) is redeemable in full or partial payment only for goods sold in T Galleria by DFS store in Singapore, excluding select brands and products, if any, as determined by DFS from time-to-time in its sole discretion.

2. The GC must be purchased with a minimum amount of S$50 and the maximum card amount is S$999, to the nearest dollar.

3. The GC has a validity of 12 months from its date of purchase, after which the GC will expire without notice and any unused balance thereon will be forfeited. The GC will not be effective after its expiration date and cannot be reactivated for future use.

4. The expiry date and balance of your GC can be checked by visiting any of our T Galleria by DFS stores in Singapore.

5. GCs cannot be redeemed, returned or refunded for cash.

6. GCs cannot be replaced if lost, stolen, destroyed or otherwise damaged. Damaged or defaced GCs will be accepted only if they are still readable by the card reader, but they will not be replaced.

7. DFS may, in its sole discretion, refuse to accept and/or cancel any GC where it has reasons to believe that the GC has been stolen or fraudulently tampered with, or if there is a dispute over ownership of the GC. Any unused balance on the GC at the time of cancellation will not be refunded.

8. LOYAL T Status Dollars and Points accumulation is not applicable when using your GC to make payment.

9. Gift cards cannot be used in conjunction with privilege discounts

10. Use of this GC constitutes acceptance of these terms and conditions. DFS reserves the right to amend the terms and conditions without prior notice. DFS’s interpretation of such terms and conditions shall be final.

T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (THE UNITED STATES, GUAM, SAIPAN)

1. The T Galleria by DFS Gift Card (GC) is redeemable in full or partial payment for goods sold in T Galleria by DFS stores in the United States, Guam, Saipan and participating DFS airport locations, excluding select brands and products, if any, as determined by DFS from time to time in its sole discretion. Please contact any of our sales representatives for details or visit our website for a current list of the participation DFS airport locations.

2. GCs may not be redeemed for the purchase of regulated products such as tobacco and liquor where applicable law prohibits such redemption or if DFS decides in its sole discretion not to allow such redemption in any jurisdiction(s) from time to time.

3. The GC must be purchased with a minimum amount of US$50 and the maximum card amount is US$2,000, to the nearest dollar.

4. The balance of the GC can be checked by visiting any of our T Galleria by DFS store and participating DFS airport locations in the United States, Guam, Saipan.

5. GCs cannot be redeemed, returned or refunded for cash.

6. GCs will not be replaced if lost or stolen.

7. Damaged or defaced GCs will be accepted only if readable by the card reader.

8. Adding value to GC after purchase is not allowed.

9. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.

10. Gift cards cannot be used in conjunction with privilege discounts.

11. Promotions do not apply to GCs unless specified.

12. GCs do not expire.

13. These terms and conditions may change from time to time. Please refer to www.dfs.com for updates.

14. DFS reserves the right to change the GC terms and conditions of use without notice. DFS’ interpretation of such terms and conditions shall be final.

T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (OKINAWA)

1. The T Galleria by DFS Gift Card ("GC") is redeemable in full or partial payment for goods sold in T Galleria by DFS and participating DFS Airport stores in Okinawa, excluding select brands and products, if any, as determined by DFS from time-to-time in its sole discretion.

2. The GC must be purchased with a minimum amount of JP¥5,000 or above.

3. GCs have a validity of 12 months from date of purchase.

4. The expiry date and balance of the GC can be checked by visiting any of our T Galleria by DFS stores in Okinawa.

5. GCs cannot be redeemed, returned or refunded for cash.

6. GCs will not be replaced if lost or stolen.

7. Damaged or defaced GCs will be accepted only if readable by the card reader.

8. Adding value to GC after purchase is not allowed.

9. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.

10. Gift cards cannot be used in conjunction with privilege discounts

11. These terms and conditions may change from time to time. Please refer to www.dfs.com for updates.

12. DFS reserves the right to change the GC terms and conditions of use without notice. DFS’ interpretation of such terms and conditions shall be final.

Instant Win

1. This Promotion runs from June 16 to 30, 2017 (both dates inclusive) (“Promotion Period”).

2. Subject to the purchase requirements in the below Point 3, this Promotion is applicable to any customer who makes the eligible purchase(s) in a single transaction at DFS Duty Free Store. The customer will then be qualified in participating in the Instant Win Lucky Draw (“Instant Win”).

3. The eligible purchase(s) is as follows:
• Spend HKD1,000 or above to get 1 chance for the lucky draw, with a maximum of 1 lucky draw card per transaction.

4. The Customer will have 1 chance to participate in the Instant Win upon the above said eligible purchase(s) on the same day.

5. Upon a purchase of HK$1000 or above, customers are entitled to a chance to participate in the lucky draw and may win the following prizes:
    - Travel voucher valued at HK$30,000
    - Premium lounge voucher
    - A signed bottle of whiskey
    - The Whiskey Festival coaster set   
    - A set of whiskey miniatures  
    - DFS exclusive gift

Some prizes may be taxable in your country. Please consult with your tax consultant. DFS shall bear no burden of the filing of taxes of the winners.

EXCLUSIVE LOYAL T OFFER

1. This Promotion is applicable to LOYAL T By DFS members (new and existing Prestige Diamond, Prestige Ruby and Jade members only) (“Members”) who purchase at T Galleria by DFS, Macau, Shoppes at Four Seasons and T Galleria by DFS, Macau, City of Dreams from June 15 to July 31, 2017 (both dates inclusive) (“Promotion Period”).

2. Upon purchases of any items in both Fashion & Accessories and Watches & Jewelry categories on the same day, 2X LOYAL T points will be rewarded to all transactions the Members made in the same store in accordance to their respective tiers in a single day within the Promotion Period.

3. Bonus LOYAL T points awarded in this Promotion will be added to the Members’ LOYAL T By DFS accounts after the valid transactions are processed.

4. Each Member can enjoy this Promotion multiple times during the Promotion Period.

5. These LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, and other membership points or service.

6. This Promotion cannot be enjoyed in conjunction with other membership points, promotions, privilege discounts and staff discount. LOYAL T points will be calculated based on the actual amount spent by the Members after any deduction.

7. Purchases of Fashion Clearance items are eligible for this Promotion.

8. Within the Promotion Period, Members who have been rewarded 2X LOYAL T points may receive a gift upon making LOYAL T points redemption, subject to the following requirements:

• 7,000 to 8,999 points – receive a set menu voucher from Portofino restaurant (for transactions made at T Galleria by DFS, Macau, Shoppes at Four Seasons) or Louvre Café (for transactions made at T Galleria by DFS, Macau, City of Dreams)

• 9,000 to 9,999 points – receive a branded fragrance item

• 10,000 points or more – receive a branded small leather good or fashion watch

9. Gifts are available on a first-come-first-served basis, while supplies last.

10. This Promotion is not applicable to the following brands:

• T Galleria by DFS, Macau, Shoppes at Four Seasons: Chanel, Dior, Dior Homme and Hermès

• T Galleria by DFS, Macau, City of Dreams: Dior, Dior Homme and Louis Vuitton

11. DFS Cotai Limitada may change, add, amend, cancel, remove or modify the terms and conditions of this Promotion, or otherwise revoke this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.

12. The decision of DFS Cotai Limitada in interpreting these terms and conditions shall be final and conclusive.

13. In case of any disputes, DFS Cotai Limitada reserves the right to make the final decision.

14. If there is any inconsistency or ambiguity among the English version and Chinese version, the English version shall prevail.

EXCLUSIVE LOYAL T OFFER

Earn 2X bonus points storewide!

1. This Promotion is applicable to all LOYAL T By DFS members (“Members”) who make purchase from T Galleria Singapore from July 1 to 31, 2017 (both dates inclusive) (“Promotion Period”). 

2. 2X Bonus Points will be awarded to Members, in accordance to their respective tiers' LOYAL T point earning structure, who makes any purchase from any category within the Promotion Period.

3. These bonus LOYAL T points will be added to the members’ LOYAL T by DFS account after the valid transaction is processed. These bonus LOYAL T points will be available for use after 7 working days of the transaction. 

4. Each member can enjoy this promotion multiple times during the Promotion Period. 

5. These bonus LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, other membership points or service of any kind. 

6. This Promotion may not be used in conjunction with other promotions (e.g. Privilege/Staff Discount). It is calculated based on the net spending after any deduction.

7. Louis Vuitton and Tobacco products are not applicable to this Promotion. Please check DFS.com for the latest update on brand availability. 

8. DFS Venture Singapore Pte Ltd may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.

9. The decision of DFS Venture Singapore Pte Ltd in interpreting these terms and conditions shall be final and conclusive.

10. In case of any disputes, DFS Venture Singapore Pte Ltd reserves the right to make the final decision. 

11. If there is any inconsistency or ambiguity among the English, Chinese and Japanese versions, the English version shall prevail.

EXCLUSIVE LOYAL T OFFER
DFS, Los Angeles International Airport


1. This Promotion is applicable to all LOYAL T By DFS members (“Members”) who make purchase at DFS, Los Angeles International Airport stores in all terminals from July 1, 2017 to August 31,2017 (both dates inclusive) (“Promotion Period”). 

2. 50% bonus points will be awarded to the Members in accordance to their respective tiers who meet the below requirement within the Promotion Period: 

• Make a purchase at DFS, Los Angeles International Airport stores in all terminals 

3. LOYAL T tier members can earn bonus points on non beauty purchases from this offer. 

4. These bonus LOYAL T points will be added to the members’ LOYAL T  by DFS account after the valid transaction is processed. These bonus LOYAL T points will be available for use after 7 working days of the transaction. 

5. Each member can enjoy this promotion multiple times during the Promotion Period. 

6. These bonus LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, other membership points or service of any kind. 

7. This Promotion may not be used in conjunction with other promotions (e.g. Privilege/Staff Discount). It is calculated based on the net spending after any deduction.

8. Selected brands: Hermès & Tobacco brands are not applicable to this Promotion. Please check DFS.com for the latest update on brand availability. 

9. DFS Group Limited may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.

10. The decision of DFS Group Limited  in interpreting these terms and conditions shall be final and conclusive. 

11. In case of any disputes, DFS Group Limited  reserves the right to make the final decision. 

12. If there is any inconsistency or ambiguity among the English, Chinese and Japanese versions, the English version shall prevail. 

DFS, New York John F. Kennedy International Airport
1. This Promotion is applicable to all LOYAL T members who make purchase at DFS, New York John F. Kennedy International Airport stores from July 1, 2017 to August 31, 2017 (both dates inclusive) (“Promotion Period”).

2. 50% bonus points will be awarded to the Members in accordance to their respective tiers in the Promotion Period in the following categories:
• Liquor, including wines and spirits
• Cosmetics & Fragrances
• Food/Gift/Health Supplement
• Fashion Watches
• Sunglasses

3. LOYAL T tier members can earn bonus points on non-beauty purchases from this offer.

4. These LOYAL T points will be added to the members’ LOYAL T By DFS account after the valid transaction is processed. These LOYAL T points will be available for use after 1 day of the transaction.

5. Each member can enjoy this promotion multiple times during the Promotion Period.

6. These LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, other membership points or service of any kind.

7. This Promotion may not be used in conjunction with Privilege/Staff Discount. It is calculated based on the net spending after any deduction.

8. DFS Group Limited may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.

9. The decision of DFS Group Limited in interpreting these terms and conditions shall be final and conclusive.

10. In case of any disputes, DFS Group Limited reserves the right to make the final decision.

11. If there is any inconsistency or ambiguity among the English, Chinese and Japanese versions, the English version shall prevail.

DFS, San Francisco International Airport

1. This Promotion is applicable to all LOYAL T By DFS members (“Members”) who make purchase at SFO DFS stores in all terminals from July 1, 2017 to August 31, 2017 (both dates inclusive) (“Promotion Period”).

2. 50% bonus points will be awarded to the Members in accordance to their respective tiers who meet the below requirement within the Promotion Period:
• Make a purchase DFS, San Francisco International Airport stores in all terminals 

3. LOYAL T tier members can earn bonus points on non beauty purchases from this offer.

4. These bonus LOYAL T points will be added to the members’ LOYAL T  by DFS account after the valid transaction is processed. These bonus LOYAL T points will be available for use after 7 working days of the transaction.

5. Each member can enjoy this promotion multiple times during the Promotion Period.

6. These bonus LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, other membership points or service of any kind.

7. This Promotion may not be used in conjunction with other promotions (e.g. Privilege/Staff Discount). It is calculated based on the net spending after any deduction.

8. Selected brands: Hermès & Tobacco brands are not applicable to this Promotion. Please check DFS.com for the latest update on brand availability.

9. DFS Group Limited may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.

10. The decision of DFS Group Limited in interpreting these terms and conditions shall be final and conclusive.

11. In case of any disputes, DFS Group Limited reserves the right to make the final decision.

12. If there is any inconsistency or ambiguity among the English, Chinese and Japanese versions, the English version shall prevail.

EXCLUSIVE SUMMER OFFERS AT THE AIRPORT

DFS, Hong Kong International Airport

Promotion period valid from July 14 to August 15, (both dates inclusive) ([Promotion period]).

Customers are required to present a valid same-day boarding pass and original receipt(s) to redeem cash coupons.

Each customer can only redeem cash coupon once with a maximum amount of HK$5,000 per day.

Customers can redeem cash coupons by presenting a maximum of two original receipts of transactions made by electronic payment (Credit Card, Debit Card, EPS Card or Alipay) in different shops. The payments must be made by the same cardholder.

A maximum of two original merchant same-day sales receipts issued by different merchants are needed to get the coupon.

Octopus card payment is not an eligible electronic payment. Record of payment from the Alipay app is required as payment proof.

Customers are required to visit redemption counter in person, for document verification purposes. Store staff will only accompany a customer to visit redemption counter if required.

Please remind the customer to spare sufficient time for coupon redemption before boarding, as document verification may require a longer waiting time.

Purchase of tobacco product is not eligible for cash coupon redemption. Purchase requirement will be calculated after the deduction of any tobacco purchase amount from the total receipt amount.

For promotion details, detail terms and conditions, please visit www.hongkongairport.com

LOYAL T HKDT

 1. This Promotion is applicable to all LOYAL T members (new and existing) (“Members”) who purchase any products at T Galleria by DFS, Hong Kong (Causeway Bay, Canton Road and Tsim Sha Tsui East) from July 1 to August 31, 2017 (both dates inclusive) ("Promotion Period").

2. In order to be eligible to this Promotion, Member must first make a purchase (“1st Transaction”) which meets the following point redemption requirement in order to earn bonus points.
- During July 1 to 31, 2017: Redemption of 1,000 or above LOYAL T points
- During August 1 to 31, 2017: Redemption of 500 or above LOYAL T points

3. Upon making the qualified redemption, Members will earn 2X points on purchases of fashion, watches, jewelry and accessories in the original and all subsequent transactions in the same store on the same day.

4. The bonus LOYAL T points offer will be awarded to the Members on the net spending amount paid excluding the points used for redemption in accordance with their respective tier upon a qualified purchase in a single transaction.

5. These bonus LOYAL T points will be added to the members’ LOYAL T by DFS account after the valid transaction is processed. These bonus LOYAL T points will be available for use after 10 working days of the transaction.

6. These LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, other membership points or service.

7. Point redemption in the form of LOYAL T Gift Certificate will not be eligible for this promotion.

8. This Promotion can be used in conjunction with other membership points, DFS Gift Cards, vouchers, privileges, services or other promotions. It will becalculated based on the actual amount spent by the Member after any deduction.
• Loyal T tier members can earn 2X points on non-beauty purchase from this offer.

9. This promotion is not applicable to following select boutique and purchases:
     - T Galleria by DFS, Hong Kong, Canton Road : Van Cleef & Arpels and FENDI boutique
     - T Galleria by DFS, Hong Kong, Tsim Sha Tsui East : Louis Vuitton

10. Please check DFS.com for the latest update on brand availability.

11. DFS may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit www.dfs.com for the latest update of this Promotion and its terms and conditions.

12. The decision of DFS Group Limited in interpreting these terms and conditions shall be final and conclusive.

Beauty Lucky Draw Terms & Conditions

The following Terms & Conditions are only applicable to the relevant lucky draw occuring in the following locations: T Galleria by DFS, Okinawa

1. Beauty Lucky Draw (“Lucky Draw”) is applicable to any customers (“Customers”) who make a purchase JPY5,000 or more in beauty in a single transaction at T Galleria by DFS, Okinawa from August 1, 2017 to August 31, 2017 (both dates inclusive) (“Promotion Period”).

2. Upon making a qualified purchase, Customers will be eligible to receive an entry form and participate in the Lucky Draw by placing the completed entry form into the box located in the store.

3. The Lucky Draw date will be held on September 7, 2017.

4. 10 potential winners ("Potential Winners") will be randomly drawn by the DFS Okinawa Marketing Team. Each of the potential winners will receive one Lucky Draw prize.

5. The Lucky Draw prize is a round-trip, economy class Japan Airlines flight ticket from Tokyo (Haneda) to Naha.

6. The ticket will be valid from October 1, 2017 till March 31, 2018 (black-out dates included).

7. The Potential Winners will be notified by telephone or email based on the information provided by the Potential Winners in the completed entry forms. The DFS Okinawa Marketing Team will be responsible in contacting the winners, and provide guidance in redeeming the prizes. 

8. If, for any reason, the winner cannot be reached or does not respond to our call within 5 working days from the draw date; DFS reserves the right to forfeit the winner’s right to claim the prize or may assign the prize to another winner.

9. The Potential Winners may be required to provide or produce information or documentation for identity verification purposes only. Any personal information collected in this Lucky Draw will be treated as strictly confidential and will be destroyed upon the announcement of the Potential Winners.

10. Should any dispute arise, the decision of DFS Okinawa K.K. shall be final and conclusive.

11. In case of any discrepancies between the English or other language versions of these Terms & Conditions, the English version shall prevail.

1. This Promotion is applicable to all new and existing LOYAL T by DFS members (“Members”) who make a purchase(s) at the following T Galleria by DFS, Macau stores, operated by DFS Cotai Limitada (“DFS”), from July 10 to December 31, 2017 (both dates inclusive) (“Promotion Period”):

• T Galleria by DFS, Macau, Shoppes at Four Seasons

(Level 1, Shoppes at Four Seasons, Estrada da Baía de N. Senhora da Esperança, s/n, Cotai Strip®, Macau)

• T Galleria by DFS, Macau, City of Dreams

(The Shops at The Boulevard, City of Dreams, Estrada do Istmo Coloane, Cotai, Macau)

• T Galleria Beauty by DFS, Macau, Galaxy Macau

(Shop G043 & G045, Galaxy Macau™ Resort, Cotai, Nascente da Avenida Marginal Flor de Lótus e a Sul da Estrada da Baía de Nossa Senhora da Esperança, Macau)

• T Galleria by DFS, Macau, Studio City

(Shop 1095 & 1121, Level 1, Studio City, Estrada do Istmo, Cotai, Macau)

2. In order to enjoy the offer, payment must be settled with an eligible Bank of China credit card or debit card with a Bank of China logo.

 3. Upon purchase of any 3 items (except Van Cleef & Arpels) with an eligible Bank of China credit card or debit card on the same day in the same store, the Member will be entitled to a weekly lucky draw chance upon registration at the designated concierge counter.

 4. In the event that there are more than 3 items purchased under the same transaction, the Member is entitled to only one lucky draw entry with that particular receipt. However, each Member can participate in the lucky draw multiple times during the Promotion Period.

 5. Transactions must be made by the same Member in the case of combined receipts.

6. Members who make a purchase at T Galleria by DFS, Macau, City of Dreams will be automatically granted 2X weekly lucky draw chances.

 7. Purchases of Fashion Clearance items are eligible for this Promotion.

 8. The Member should present the original receipt(s) together with the Bank of China credit card and/or debit card to the staff at the concierge counter:

• Shoppes at Four Seasons store: L1 Fashion Concierge next to Burberry;

• City of Dreams store: L2 Concierge;

• Galaxy Macau and Studio City stores: Beauty Concierge.

 9. The Member should fill in their name and contact number on an iPad and will be entitled to weekly lucky draw chance(s) in accordance to the number of purchased items.

 10. Cut-off time for entries will be 7PM every Sunday for the weekly lucky draw to be held at 8PM every Sunday via an automated digital program. A total of 25 draws will take place and 25 prizes will be given away during the promotion period. A DFS staff will check the list of winners from an online backend portal and contact the winners respectively.

11. The winners should claim their prizes before February 28, 2018. Otherwise, DFS reserves the right to make a replacement draw and the prizes will be given to the next drawn winners.

 12. The prizes are round-trip economy class air tickets for 2 people, valid till June 30, 2018. Destinations are Paris (2 sets), New York (1 set), Maldives (4 sets), Tokyo (4 sets), Okinawa (7 sets), Sydney (1 set), Dubai (4 sets), Hawaii (1 set) and Venice (1 set):

Week #

Entry Period
(Monday - Sunday)

Draw Date
(Sunday)

Announcement Date
(Monday)

Destination

1

Jul 10 - 16

Jul 16

Jul 17

Paris, France

2

Jul 17 - 23

Jul 23

Jul 24

New York City, United States of America

3

Jul 24 - 30

Jul 30

Jul 31

Maldives

4

Jul 31 - Aug 6

Aug 6

Aug 7

Tokyo, Japan

5

Aug 7 - 13

Aug 13

Aug 14

Okinawa, Japan

6

Aug 14 - 20

Aug 20

Aug 21

Okinawa, Japan

7

Aug 21 - 27

Aug 27

Aug 28

Sydney, Australia

8

Aug 28 - Sep 3

Sep 3

Sep 4

Dubai, United Arab Emirates

9

Sep 4 - 10

Sep 10

Sep 11

Honolulu, Hawaii

10

Sep 11 - 17

Sep 17

Sep 18

Venice, Italy

11

Sep 18 - 24

Sep 24

Sep 25

Paris, France

12

Sep 25 - Oct 1

Oct 1

Oct 2

Maldives

13

Oct 2 - 8

Oct 8

Oct 9

Tokyo, Japan

14

Oct 9 - 15

Oct 15

Oct 16

Okinawa, Japan

15

Oct 16 - 22

Oct 22

Oct 23

Okinawa, Japan

16

Oct 23 - 29

Oct 29

Oct 30

Dubai, United Arab Emirates

17

Oct 30 - Nov 5

Nov 5

Nov 6

Dubai, United Arab Emirates

18

Nov 6 - 12

Nov 12

Nov 13

Maldives

19

Nov 13 - 19

Nov 19

Nov 20

Tokyo, Japan

20

Nov 20 - 26

Nov 26

Nov 27

Tokyo, Japan

21

Nov 27 - Dec 3

Dec 3

Dec 4

Okinawa, Japan

22

Dec 4 - 10

Dec 10

Dec 11

Okinawa, Japan

23

Dec 11 - 17

Dec 17

Dec 18

Maldives

24

Dec 18 - 24

Dec 24

Dec 25

Dubai, United Arab Emirates

25

Dec 25 - 31

Dec 31

Jan 1

Okinawa, Japan

 13. The prizes will be awarded “as is”. The prizes are subject to air transportation availability, blackout dates, holidays, and other restriction may apply. Final departure date may be selected by DFS in its sole discretion. No changes will be made to travel details once any portion of the travel arrangements has been made.

14. There are circumstances in which DFS cannot provide the prizes as described for reasons beyond its reasonable control. In those circumstances, DFS will provide an alternative prize or prizes of equal or greater value to the prizes.

15. The prizes are non-transferable and cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, membership points or services in any kind.

16. All items purchased under this Promotion are non-refundable and non-exchangeable.

17. This Promotion is not applicable to purchases of T Galleria by DFS Gift Cards.

18. This Promotion cannot be enjoyed in conjunction with any other promotional offers.

19. This Promotion is applicable in conjunction with the use of DFS Gift Cards, DFS Gift Certificates, LOYAL T by DFS membership points, complimentary services or other promotions. However, the purchase requirement will be calculated based on the actual amount spent by the customer after any deduction.

20. This Promotion is applicable in conjunction with the accumulation of LOYAL T by DFS membership points.

21. DFS may change, add, amend, cancel, remove or modify the terms and conditions of this Promotion, or otherwise revoke this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.

22. DFS accepts no responsibility for any loss, damages, or injury incurred to Promotion or in connection with taking up the prizes. Once the prizes have been awarded to the winners, DFS takes no responsibility for the prizes being damaged, delayed or lost in transit.

23. Except for any liability that cannot be excluded by law, DFS (including its officers, employees and agents) excludes all liability (including negligence), for any personal or permanent injury or loss of life; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of this Promotion.

24. DFS assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alterations of entries, and reserves the right to take any action that may be available. If for any reason this Promotion is not capable of running as planned, due to causes including, but not limited to tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of DFS which corrupt or affect the administration security, fairness, integrity or proper conduct of this Promotion, DFS reserves the right in its sole discretion, to the fullest extent permitted by law, to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend this Promotion.

25. The decision of DFS in interpreting these terms and conditions shall be final.

26. If there is any inconsistency or ambiguity among the English and Chinese versions of these terms and conditions, the English version shall prevail.

27. This Promotion is applicable to all new and existing LOYAL T by DFS members (“Members”) who make a purchase at T Galleria by DFS, Macau, Shoppes at Four Seasons, T Galleria by DFS, Macau, City of Dreams, T Galleria Beauty by DFS, Macau, Galaxy Macau and T Galleria by DFS, Macau, Studio City from July 10 to December 31, 2017 (both dates inclusive) (“Promotion Period”).

28. Upon purchases of any 3 items with eligible Credit Card or Debit Card with Bank of China logo on the same day, a weekly lucky draw chance will be rewarded to the Members made in the same store in a single day within the Promotion Period.

29. Each Member can enjoy this Promotion multiple times during the Promotion Period. For example, 2 weekly lucky draw chances will be rewarded to Members upon purchase of any 6 items or more, 3 weekly lucky draw chances will be rewarded to Members upon purchase of any 9 items or more, and so on.

30. Members who purchase at T Galleria by DFS, Macau, City of Dreams will be rewarded 2X weekly lucky draw chances.

31. Weekly Lucky Draw

i. The Member should present the eligible receipt(s) settled with eligible Credit Cards or Debit Cards with Bank of China logo to the staff at the concierge counter.

• Shoppes at Four Seasons: Fashion Concierge next to Burberry;

• City of Dreams: Concierge on Level 2;

• Galaxy Macau and Studio City: Beauty Concierge.

ii. The Member should fill in their name and contact number on the iPad and will receive respective weekly lucky draw chances in accordance to their purchased items.

iii. The Weekly Lucky Draw will be held every Sunday at 8PM. There will be a total of 25 Draws to be held and 25 prizes will be given out during the Promotion Period. A DFS staff will randomly draw and contact the Winner.

vi. The Winners should claim their prize within 2 weeks. Otherwise, DFS reserves the right to make a replacement draw and the prize will be given to the next drawn winners.

v. The prizes are round-trip economy class air tickets for 2 people, valid till June 30, 2018. Destinations are Paris (2 sets), New York (1 set), Maldives (4 sets), Tokyo (4 sets), Okinawa (7 sets), Sydney (1 set), Dubai (4 sets), Hawaii (1 set), and Venice ( 1 set).

32. The lucky draw prizes cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, and other membership points or service.

33. This Promotion cannot be enjoyed in conjunction with other membership points, promotions, privilege discounts and staff discount. LOYAL T points will be calculated based on the actual amount spent by the Members after any deduction.

34. Purchases of Fashion Clearance items are eligible for this Promotion.

35. Prizes are available on a first-come-first-served basis, while supplies last.

 36. This Promotion is not applicable to the following brands:

 • T Galleria by DFS, Macau, Shoppes at Four Seasons: Chanel, Dior, Dior Homme and Hermès

• T Galleria by DFS, Macau, City of Dreams: Dior, Dior Homme and Louis Vuitton

37. DFS Cotai Limitada may change, add, amend, cancel, remove or modify the terms and conditions of this Promotion, or otherwise revoke this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.

 38. The decision of DFS Cotai Limitada in interpreting these terms and conditions shall be final and conclusive.

 39. In case of any disputes, DFS Cotai Limitada reserves the right to make the final decision.

 40. If there is any inconsistency or ambiguity among the English and Chinese versions, the English version shall prevail.