TERMS & CONDITIONS
I. GENERAL
A. Your use of the online services available from DFS Group Limited and its affiliates ("DFS") trading as “DFS Galleria”, “T Galleria”, "DFS e-Shop" or any other trading name from time to time, as well as your related registration, is subject at all times to our Terms and Conditions of Use ("Terms") and our Privacy Policy.
B. We may update or revise these Terms from time to time, and such revisions shall be effective immediately upon posting the new Terms on DFS.com, DFS WeChat Mini Program or any other platform through which you may register with or through which we may advertise or promote our products from time to time ("DFS Platform(s)"). Your continued use of any DFS Platform after the Terms have been revised means that you accept all such revisions. If you disagree with the revisions made to the Terms, or to any of the provisions of the updated Terms, you must discontinue your use of DFS Platforms and our online services and cancel any DFS Platform registration or online services for which you have signed up.
C. The Terms, the Privacy Policy and any other posted rules or instructions regarding DFS Platforms constitute the entire agreement between you and DFS regarding your rights and obligations in respect of your access to DFS Platforms and use of our online services. If you have any questions about these Terms or the Privacy Policy, please contact our Data Protection Officer at Chinachem Golden Plaza, 8th Floor, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong (dpo@dfs.com).
D. These Terms are written in English. In case of any discrepancies between this English version and other translated versions of these Terms, the English version shall prevail.
II. DFS PLATFORM REGISTRATION
A. DFS Platforms may offer you the option to: (1) access DFS Platforms by registering with us and providing us with your personal data; and/or (2) access DFS Platforms through accounts you have registered with third parties (for example, WeChat). Unless specified otherwise in a specific DFS Platform, it is not mandatory for you to register with us in order to access that DFS Platform. Any personal data you provide to us will be handled in accordance with our Privacy Policy.
B. You represent that you will provide truthful and accurate information when you register with any DFS Platform.
C. You are solely responsible for all activities undertaken with your DFS Platform registrations, whether by yourself or by a third party with or without your authorization and for the security of your device or computer system used to access DFS Platforms.
III. USAGE OF DFS PLATFORMS
A. If you know or suspect that your DFS Platform registration, third party account used to access DFS Platforms, or any password connected to any of the foregoing is being misused or has been stolen, you are obligated to report the misuse or theft promptly to: Digital Team, Chinachem Golden Plaza, 9th Floor, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong. Your DFS Platforms registration is subject to termination or suspension if you or anyone using your DFS Platform registration violates these Terms or any applicable laws and regulations. If your DFS Platform registration is terminated, you may not register again without our written consent.
B. You may cancel your DFS Platform registration by sending written notice to DFS Group Limited, Attn: Digital Team, Chinachem Golden Plaza, 9th Floor, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong.
IV. LIMITED LICENSE
A. We grant you a limited, revocable, non-transferable and non-exclusive license to access and use DFS Platforms solely for personal, non-commercial purposes. In other words, you may not: sell, resell or exploit your DFS Platforms registration for commercial purposes, including, but not limited to, any collection and reproduction of any product listings or descriptions; make any derivative use of DFS Platforms or their content; download or copy DFS Platform information for the benefit of a third party; or use data mining, robots or any kind of data gathering and extraction tools.
B. You may not use any means to frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of DFS or of third parties associated with any of the products and services featured on DFS Platforms without the prior written consent of DFS or the relevant third party. You may not, without our express written permission in each case, use any meta tags or any other “hidden text” utilizing DFS’ name or trademarks or use any robot, spider, scraper or other automated means to access DFS Platforms for any purpose.
V. PROPRIETARY RIGHTS
A. Copyrights in DFS Platforms are owned by DFS. DFS Platforms may include photographs and descriptions of products and images provided by their manufacturers and suppliers, the copyrights of which may be owned by them, but the copyrights in DFS Platforms as a whole are owned by DFS. Although the contents of DFS Platforms may be viewed and cached to create a personal product or gift wish list, it may not be reproduced, distributed, altered or otherwise exploited for any purpose not expressly permitted by DFS. The rights in the trademarks, trade names, domain names and product names contained on DFS Platforms are owned by DFS and its licensors. Any use of the trademarks, trade names, domain names and product names without written consent of DFS and the relevant brand owners is strictly prohibited.
B. All other rights in the contents of and intellectual property in and used to create DFS Platforms are owned and reserved by DFS or its licensors.
VI. THIRD-PARTY SCAMS AND FRAUD
Occasionally, third parties create websites offering products for sale that fraudulently misrepresent themselves to be DFS, using unauthorized reproductions of DFS’ logos and other intellectual property of DFS and/or its brand vendors. DFS does not authorize and is in no way responsible for such fraudulent activity. Please report any such fraudulent site to the Legal and Compliance Department at DFS.legal@dfs.com.
VII. LIMITATIONS ON WARRANTY AND LIABILITY
A. We update our selections featured on DFS Platforms often to feature the latest products from the luxury brands you love. Please note that the merchandise availability can change without notice.
B. DFS Platforms, its contents and online services are provided on an “as-is” and “as-available” basis without representation, warranty or condition of any kind, express or implied, with respect to the operation of DFS Platforms and the information, content, materials and products included on DFS Platforms. To the fullest extent permitted by law, DFS disclaims all such representations, warranties and conditions, including, but not limited to, all warranties and conditions of merchantability and fitness for a particular purpose. In addition, DFS does not represent, warrant or undertake that the information accessible via DFS Platforms is accurate, complete or current. Price and availability information, if featured, is subject to change without notice. To the maximum extent permitted by applicable law, DFS will not be liable for any losses and damages of any kind arising out of or in connection with the use of DFS Platforms in violation of these Terms, unless such damages result directly from our willful breach of these Terms or our gross negligence. This is a comprehensive limitation of liability that applies to all damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, loss of data, income or profit, and loss of or damage to property and claims of or liability to third parties, provided that nothing in these Terms shall limit or exclude DFS's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation or any other liability to the extent that it may not be limited or excluded in accordance with applicable law.
VIII. OTHER LEGAL TERMS
A. You understand and agree that the Terms and the Privacy Policy are not intended to confer, and do not confer, any rights or remedies upon any third person or entity. If any part of these Terms or the Privacy Policy is held to be invalid or unenforceable, the remaining portions shall remain in full force and effect and shall be construed to reflect, as nearly as possible, the original intent of the parties.
B. DFS reserves the right to suspend or terminate your access to some or all of the DFS Platforms and their content and use at any time, with or without notice.
C. The execution, validity, interpretation and exercise of these Terms and the Privacy Policy and the resolution of any disputes hereunder and under the Privacy Policy shall be governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
D. The parties shall attempt in good faith to resolve any dispute between them promptly by negotiation. Either party may send the other a request to negotiate. If the negotiation does not result in resolution within 30 days of the notice, the parties shall endeavor to resolve the dispute by mediation in the English language. Any dispute which remains unresolved 90 days after appointment of a mediator, or if the parties are unable to agree on a mediator, mediation place or the mediation procedures, shall be resolved by binding arbitration by a sole arbitrator in accordance with the Hong Kong International Arbitration Centre Administered Arbitration Rules in force when the Notice of Arbitration is submitted in accordance with these Rules. The arbitration shall take place in Hong Kong. The language of the arbitration shall be English. Judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction thereof. These procedures will apply to any and all disputes that may arise between the parties or between their respective principals, officers, directors, employees, agents, subsidiaries, parents, predecessors, successors, assigns, heirs or related entities. The foregoing shall not prevent DFS from applying to a court of competent jurisdiction for provisional or interim measures or injunctive relief as may be necessary to safeguard the property or rights that are the subject matter of the dispute.
IX. COMMENTS AND FEEDBACK
We welcome your comments and feedback regarding DFS Platforms, our online services and these Terms. Any information, materials, suggestions, ideas or comments sent to DFS will not be treated as confidential, proprietary or trade secret information and, by submitting such information, you are expressly granting DFS an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information for any purpose whatsoever. You also waive any and all moral rights in such submissions to the fullest extent permitted by law. Unless required by law, DFS will not publicly attribute to you such information, materials, suggestions, ideas or comments without your prior written consent.
LOYAL T PROGRAM TERMS AND CONDITIONS
The Membership Card (“Card”), issued by DFS, entitles you to the program benefits and rewards determined by DFS, subject to these terms and conditions. DFS reserves the right to change or discontinue the benefits and these terms and conditions at any time without notice.
You must sign the Card immediately upon receipt and keep the Card under your personal control at all times. The Card remains the property of DFS. DFS may decline to issue you a replacement Card if it is lost, damaged or stolen. Your Card and any points earned are not transferable by you to anyone. Points can be redeemed only by the member presenting the Card in person. DFS shall be entitled to assume conclusively that the person presenting the Card for points redemption is the member. DFS will not be responsible for any points claimed to have been redeemed by any person other than the member. DFS’ records shall be conclusive as to the point balance or deficit in the member’s account.
I. Reward Points
A. Points Earning and Redemption
1. Points may be earned and redeemed by presenting the Card when you purchase merchandise at participating DFS and T Galleria stores worldwide. Not all DFS and T Galleria stores are participating stores, so at non-participating stores you will not be able to earn and redeem points for your purchases. For a list of participating brands and stores, please click on our LOYAL T link at the bottom of the page.
2. The actual points earned by the Cardholder are based on the amount spent (in U.S. dollars and excluding tax), membership tier and member status. Points earned from purchases made at DFS and T Galleria stores outside the U.S. are based on local currency converted to U.S. dollars.
3. Points cannot be earned by the LOYAL T Cardholder on the portion of the merchandise purchase that is reduced by redemption of points and gift certificates.
4. Please allow at least seven working days for points to be credited to your account upon submitting the request. Under some circumstances, it may take longer for your points to be credited.
5. If you miss earning points and status dollars because you did not present your Card at time of purchase, we will credit your account with the missing points and status dollars if you present your Card, sales receipt and proof of payment within six months after the date of purchase. Please allow four to six weeks for missing points and status dollars to be credited to your account. No points and status dollars may be earned for purchases made more than one month prior to the Cardholder's enrollment
6. You must present the Card to redeem points. The sales associate may ask to see your valid photo ID to verify your identity. Once you redeem your points, these cannot be restored back to your account.
B. Points Exceptions
1. Points cannot be earned or redeemed for purchases at certain brand boutiques or to purchase certain branded products within participating DFS and T Galleria stores. The same applies when redeeming LOYAL T gift certificates, which may only be used to purchase items from select participating brands. For more details, please click on our Frequently Asked Questions link at the bottom of the page. You may also contact us at clientservice@dfs.com or speak to one of our sales associates.
2. Points cannot be earned or redeemed in conjunction with any purchase for which another promotional discount or offer is accepted by DFS. Such other promotions include, but are not limited to, those associated with or sponsored by airlines, hotels, credit card issuers and travel agencies.
3. Points and/or status dollars cannot be earned, and no points and/or gift certificates can be redeemed, for the purchase of tobacco (including cigars). No points and/or status dollars can be earned, and no points and/or gift certificates can be redeemed, for the purchase of alcoholic beverages where the applicable law prohibits such earning and/or redemption or if DFS decides in its sole discretion not to allow such earning and/or redemption in any such jurisdiction(s).
4. Any purchaser presenting a DFS shopping card for a purchase is ineligible to earn points by presenting a LOYAL T Prestige Diamond Plus card for the same purchase.
C. Deduction of points and/or status dollars for refunds - If you return a product for which points were earned, DFS reserves the right to deduct from your account the amount of the points and/or status dollars earned in the original purchase transaction. If you do not have a sufficient number of points in the account, DFS reserves the right to offset the value of the negative point balance against the amount of the refund to you, or request you to eliminate the negative point balance by paying DFS the value thereof. No monetary refunds will be given for returned products that were purchased by using points.
D. Points expiry and account termination - Your account and all points in your account will expire if you make no purchase at DFS and T Galleria stores for a period of twenty-four (24) months. Either you may or DFS may at its discretion terminate your membership and account at any time. Upon termination of your account, all accumulated and unredeemed points shall be forfeited.
II. Membership
A. Tier Status. Each Cardholder is assigned to a membership tier upon enrollment. The membership tier is effective for 24 months. Based on your spending (not including your transactions on the date of enrollment or upgrade) during that period, your tier status will either be renewed, upgraded or, if your spending falls below the minimum spend criteria, downgraded. Please click on our LOYAL T link at the bottom of the page for more information.
B. You will not be enrolled as a member based solely on a purchase of tobacco products.
III. Collection and use of your personal data
A. By completing the Customer Enrollment Form, signing it and submitting it to us, you agree that you provide your personal information voluntarily for the purposes of processing your enrollment in the program and to enable DFS to provide you with benefits and services under the program. You have the right to request access to and correct your personal information. Please refer to the DFS privacy policy posted on the relevant DFS Platform for details.
B. We intend to use and transfer your personal information for (i) direct marketing and (ii) market research, but only if you consent. By providing your personal information on the Customer Enrollment Form, returning the signed Customer Enrollment Form to us, and by ticking the box provided on the previous page “I hereby expressly consent that my personal data provided herein (including my name, contact information, demographic data, interests, purchase history and shopping preference) can be used for direct marketing (including by email, SMS, telephone and postal methods) and market research purposes and my personal data can be transferred to any DFS Group companies and/or market research companies for such direct marketing and market research purposes”, you consent that
1. DFS may use the personal information that you have provided for direct marketing, that is, we may contact you about news, events and promotions related to DFS stores, our customer loyalty program and the following products and services: watches, jewelry, perfume and cosmetics, fashion and accessories, food and liquor;
2. DFS may transfer your personal information to any DFS Group companies for use by them in direct marketing for the above products and services, and
3. DFS may send your personal information to a market research company engaged by DFS, by transmission of electronic data or submission of documents, for the purpose of consumer research and that the market research company may contact you for such consumer research purpose.
C. You may withdraw your consent to the use of your personal information for direct marketing and/or to be contacted for consumer research at any time by emailing DPO@DFS.com , or by writing to DFS at: DFS Group Limited, attn: Data Protection Officer , 8/F., Chinachem Golden Plaza, 77 Mody Road, Tsimshatsui East, Kowloon, Hong Kong.
T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (HONG KONG)
1. The T Galleria by DFS Gift Card (GC) is redeemable in full or as partial payment for goods sold in T Galleria by DFS and DFS Airport stores in the city where it was issued, excluding select brands and products, if any, as determined by DFS from time to time in its sole discretion.
2. The GC must be purchase with a minimum amount of HK$300 or above. Any decimal numbers will not be accepted.
3. The GC has a validity of 12 months from its date of purchase, after which the GC will expire without notice and any unused balance thereon will be forfeited. The GC will not be effective after its expiration date and cannot be reactivated for future use.
4. The expiration date and balance of GCs can be checked by visiting any of our T Galleria by DFS stores in the city where it was issued.
5. GCs cannot be redeemed, returned or refunded for cash, or otherwise be resold or transferred for consideration subject to any limitations under the applicable law.
6. DFS is not responsible if any GC is lost, stolen, destroyed or used without the cardholder's permission.
7. GCs will not be replaced if lost or stolen. Damaged or defaced GCs will be accepted only if they are still readable by the card reader, but will not be replaced.
8. DFS may, in its sole discretion, refuse to accept and/or cancel any GC where it has reasons to believe that the GC has been stolen or fraudulently tampered with, or if there is a dispute over ownership of the GC. Any unused balance on the GC at the time of cancellation will not be refunded.
9. Adding value to GCs after purchase is not allowed.
10. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.
11. Gift cards cannot be used in conjunction with privilege discounts.
12. Purchase and/or use of the GCs entails the full acceptance of these terms and conditions, which have been made available upon purchase of GCs, and which are also available at T Galleria stores and/or on the relevant DFS Platform.
13. DFS reserves the right to change these terms and conditions from time to time without notice. Please refer to relevant DFS Platform for updates. DFS’s interpretation of any of these terms and conditions shall be final.
T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (MACAU)
1. The T Galleria by DFS Gift Card ("GC") is redeemable in full or partial payment for goods sold in T Galleria by DFS stores in Macau, excluding select brands and products, if any, as determined by DFS from time to time in its sole discretion.
2. The GC must be purchased with a minimum amount of MOP$300 or above, to the nearest dollar.
3. GCs have a validity of 12 months from date of purchase.
4. The expiry date and balance of the GC can be checked by visiting any of our T Galleria by DFS stores in Macau.
5. GCs cannot be redeemed, returned or refunded for cash.
6. GCs will not be replaced if lost or stolen.
7. Damaged or defaced GCs will be accepted only if readable by the card reader.
8. Adding value to GC after purchase is not allowed.
9. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.
10. Gift cards cannot be used in conjunction with privilege discounts.
11. These terms and conditions may change from time to time. Please refer to relevant DFS Platform for updates.
12. DFS reserves the right to change the GC terms and conditions of use without notice. DFS’s interpretation of such terms and conditions shall be final.
T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (SINGAPORE)
1. The T Galleria by DFS Gift Card (GC) is redeemable in full or partial payment only for goods sold in T Galleria by DFS store in Singapore, excluding select brands and products, if any, as determined by DFS from time-to-time in its sole discretion.
2. The GC must be purchased with a minimum amount of S$50 and the maximum card amount is S$999, to the nearest dollar.
3. The GC has a validity of 12 months from its date of purchase, after which the GC will expire without notice and any unused balance thereon will be forfeited. The GC will not be effective after its expiration date and cannot be reactivated for future use.
4. The expiry date and balance of your GC can be checked by visiting any of our T Galleria by DFS stores in Singapore.
5. GCs cannot be redeemed, returned or refunded for cash.
6. GCs cannot be replaced if lost, stolen, destroyed or otherwise damaged. Damaged or defaced GCs will be accepted only if they are still readable by the card reader, but they will not be replaced.
7. DFS may, in its sole discretion, refuse to accept and/or cancel any GC where it has reasons to believe that the GC has been stolen or fraudulently tampered with, or if there is a dispute over ownership of the GC. Any unused balance on the GC at the time of cancellation will not be refunded.
8. LOYAL T Status Dollars and Points accumulation is not applicable when using your GC to make payment.
9. Gift cards cannot be used in conjunction with privilege discounts
10. Use of this GC constitutes acceptance of these terms and conditions. DFS reserves the right to amend the terms and conditions without prior notice. DFS’s interpretation of such terms and conditions shall be final.
T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (THE UNITED STATES, GUAM, SAIPAN)
1. The T Galleria by DFS Gift Card (GC) is redeemable in full or partial payment for goods sold in T Galleria by DFS stores in the United States, Guam, Saipan and participating DFS airport locations, excluding select brands and products, if any, as determined by DFS from time to time in its sole discretion. Please contact any of our sales representatives for details or visit our website for a current list of the participation DFS airport locations.
2. GCs may not be redeemed for the purchase of regulated products such as tobacco and liquor where applicable law prohibits such redemption or if DFS decides in its sole discretion not to allow such redemption in any jurisdiction(s) from time to time.
3. The GC must be purchased with a minimum amount of US$50 and the maximum card amount is US$2,000, to the nearest dollar.
4. The balance of the GC can be checked by visiting any of our T Galleria by DFS store and participating DFS airport locations in the United States, Guam, Saipan.
5. GCs cannot be redeemed, returned or refunded for cash.
6. GCs will not be replaced if lost or stolen.
7. Damaged or defaced GCs will be accepted only if readable by the card reader.
8. Adding value to GC after purchase is not allowed.
9. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.
10. Gift cards cannot be used in conjunction with privilege discounts.
11. Promotions do not apply to GCs unless specified.
12. GCs do not expire.
13. These terms and conditions may change from time to time. Please refer to relevant DFS Platform for updates.
14. DFS reserves the right to change the GC terms and conditions of use without notice. DFS’ interpretation of such terms and conditions shall be final.
T GALLERIA BY DFS GIFT CARD TERMS & CONDITIONS (OKINAWA)
1. The T Galleria by DFS Gift Card ("GC") is redeemable in full or partial payment for goods sold in T Galleria by DFS and participating DFS Airport stores in Okinawa, excluding select brands and products, if any, as determined by DFS from time-to-time in its sole discretion.
2. The GC must be purchased with a minimum amount of JP¥5,000 or above.
3. GCs have a validity of 12 months from date of purchase.
4. The expiry date and balance of the GC can be checked by visiting any of our T Galleria by DFS stores in Okinawa.
5. GCs cannot be redeemed, returned or refunded for cash.
6. GCs will not be replaced if lost or stolen.
7. Damaged or defaced GCs will be accepted only if readable by the card reader.
8. Adding value to GC after purchase is not allowed.
9. LOYAL T Status Dollars and Points accumulation is not applicable when using GCs to make payment.
10. Gift cards cannot be used in conjunction with privilege discounts
11. These terms and conditions may change from time to time. Please refer to relevant DFS Platform for updates.
12. DFS reserves the right to change the GC terms and conditions of use without notice. DFS interpretation of such terms and conditions shall be final.
WELCOME OFFER FOR NEW LOYAL T MEMBERS: 888 BONUS POINTS
1. This promotion is applicable to any customer who enroll in the LOYAL T by DFS program and become a LOYAL T member (“New Members”) during the promotion period from September 1, 2018 to December 31, 2018 (both dates inclusive) (“Promotion Period”) at below DFS airports stores (“Participating Stores”).
- DFS, Hawaii Daniel K. Inouye International Airport
- DFS, Hawaii Kahului Airport
- DFS, Saipan International Airport
- DFS, Naha Airport
- DFS, Kansai International Airport
- DFS, Los Angeles International Airport
- DFS, San Francisco International Airport
- DFS, New York John F. Kennedy International Airport
- DFS, Singapore Changi Airport
- DFS, Abu Dhabi International Airport
2. New Members may earn 888 bonus LOYAL T points under this promotion upon making a single purchase and successful enrollment to LOYAL T by DFS program within Promotion Period.
3. Each New Member can only enjoy this promotion once during the Promotion Period. Bonus points will be credited to the Member’s LOYAL T by DFS account four to six weeks after Promotion Period.
4. Purchases using DFS Gift Cards and Gift Certificates will not be deemed eligible for this promotion.
5. All products in the Participating Stores (with the exception of tobacco and select brands and products) are eligible for this promotion. For details, please consult our in-store Client Services teams or email us at LOYALT@dfs.com.
6. This promotion cannot be enjoyed in conjunction with privilege discounts.
7. DFS Group reserves the right to change these terms and conditions of this Promotion without notice. To check for any update on the Loyal T program and this promotion, please visit DFS.com
8. The interpretation of such terms and conditions by DFS shall be final and conclusive.
9. If there is any inconsistency or ambiguity among the English version, Chinese version, Japanese version, Korean version and Italian version, the English version shall prevail.
VISIT THE FIRST EVER BOUCHERON POP-UP
1. This Promotion is applicable to all LOYAL T by DFS members (“Members”) who meet the spending criteria stated in point 2 at all DFS and T Galleria stores from September 1 to November 30, 2018 (both dates inclusive) (“Promotion Period”).
2. 2X LOYAL T points will be awarded to the Members in accordance to their respective tiers who meet the below requirement in a single transaction within the Promotion Period: purchase any one eligible product from Boucheron.
3. LOYAL T tier members can earn bonus points on non beauty purchases from this offer.
4. These bonus LOYAL T points will be added to the members’ LOYAL T by DFS account after the valid transaction is processed. These bonus LOYAL T points will be available for use after 7 working days of the transaction.
5. Each member can enjoy this promotion multiple times during the Promotion Period.
6. These bonus LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, other membership points or service of any kind.
7. This Promotion may not be used in conjunction with other promotions (e.g. Privilege/Staff Discount). It is calculated based on the net spending after any deduction.
8. DFS Group Limited may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.
9. The decision of DFS Group Limited in interpreting these terms and conditions shall be final and conclusive.
10. In case of any disputes, DFS Group Limited reserves the right to make the final decision.
11. If there is any inconsistency or ambiguity among the English, Chinese and Japanese versions, the English version shall prevail.
1. This Promotion is applicable to all LOYAL T by DFS members (“Members”) who meet the spending criteria stated in point 2 at all DFS and T Galleria stores from September 1 to December 31, 2018 (both dates inclusive) (“Promotion Period”).
2. 2X LOYAL T points will be awarded to the Members in accordance to their respective tiers who meet the below requirement in a single transaction within the Promotion Period: purchase any one eligible Bvlgari product: CSKU No. 43815802, 43815810.
3. LOYAL T tier members can earn bonus points on non beauty purchases from this offer.
4. These bonus LOYAL T points will be added to the members’ LOYAL T by DFS account after the valid transaction is processed. These bonus LOYAL T points will be available for use after 7 working days of the transaction.
5. Each member can enjoy this promotion multiple times during the Promotion Period.
6. These bonus LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, other membership points or service of any kind.
7. This Promotion may not be used in conjunction with other promotions (e.g. Privilege/Staff Discount). It is calculated based on the net spending after any deduction.
8. DFS Group Limited may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.
9. The decision of DFS Group Limited in interpreting these terms and conditions shall be final and conclusive.
10. In case of any disputes, DFS Group Limited reserves the right to make the final decision.
11. If there is any inconsistency or ambiguity among the English, Chinese and Japanese versions, the English version shall prevail.
GET THE PERFECT GIFT AT OUR PERSONALIZATION GIFT SHOP
(1) Only merchandise purchased from our Personalization Gift Shop ("Gift Shop") can be personalized.
(2) We will not provide personalization services on merchandise that is not purchased from the Gift Shop.
(3) Merchandise and personalization services from the Gift Shop are not associated with any store promotional programs and cannot be redeemed as gifts with purchase, LOYAL T rewards, etc.
(4) Once Merchandise is personalized in any manner including without limitation, monogramming (hot stamp), embroidery, iron-on patches and printed (ribbons only), said Merchandise cannot be returned or exchanged.
(5) Hot stamping, embroidery and iron-on patches are performed by hand. Buyer agrees and fully accepts any imperfections and variations which may result as part of the manual craftsmanship.
EARN 1,000 POINTS NOW!
1. This Promotion is applicable to members of LOYAL T by DFS (“Members”) who activate their online LOYAL T account from 15 November, 2018 to 31 January, 2019 (both dates inclusive and referred to as the “Promotion Period”).
2. 1,000 bonus points will be awarded to the Members upon their successful activation of their online LOYAL T account prior to the expiry of the Promotion Period (“Award”).
3. These bonus LOYAL T points will be credited to the members’ LOYAL T by DFS account approximately 4 to 6 weeks following the end of the Promotion Period.
4. Each Member will only be awarded the Award once for this Promotion.
5. These bonus LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, other membership points or service of any kind.
6. No purchase is required for this Promotion.
7. DFS Group may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.
8. DFS Group Limited reserves the sole right to interpret these terms and conditions and such interpretation shall be deemed final and conclusive.
9. If there are any inconsistencies or ambiguities between the English, Traditional Chinese, Simplified Chinese, Japanese, Korean and Italian language versions of these terms & conditions, the English version shall prevail.
1. This promotion is applicable to every customer who registers to the DFS Newsletter or follows us on WeChat from November 15 to December 31, 2018. This promotion is redeemable only upon purchases at Jo Malone at T Galleria by DFS, Hong Kong, Tsim Sha Tsui East, T Galleria Beauty by DFS, Hong Kong, Causeway Bay and T Galleria by DFS, Hong Kong, Canton Road between November 15 to December 31, 2018 (“Promotion Period”).
2. Upon registering to the DFS Newsletter or following DFS Official on WeChat, the welcome email/WeChat Coupon will contain a barcode which will entitle the customer to the following during the Promotion Period.
3. The Gift (2 Cologne Vials from Jo Malone) is only valid for one single redemption upon purchase of any products at Jo Malone (“Eligible Purchase”). No cumulative usage of the welcome email/WeChat Coupon is allowed. These gifts are given out on a first-come first-serve basis. Limited quantities (3000 pcs) are available.
4. The Gift (2 Cologne Vials from Jo Malone) is redeemable upon showing the DFS welcome email/WeChat Coupon barcode to a Jo Malone sales associate, at the Jo Malone Counter, at the above DFS store and upon meeting the Eligible Purchase.
5. The validity period of each barcode is from November 15 to December 31, 2018
6. DFS may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice.
7. In case of any disputes, DFS Group Limited reserves the right to make final decision.
If there are any inconsistencies or ambiguities between the English, Traditional Chinese, Simplified Chinese, Japanese, Korean and Italian language versions of these Terms & Conditions, the English version shall prevail.
ALL-NEW CHIVAS REGAL XV WHISKY
1. Bonus points will be awarded to the Members in accordance to their respective tiers who meet the below requirement in a single transaction within the Promotion Period:
· Purchase Chivas Regal XV at DFS, Singapore Changi Airport and redeem 700 bonus points
· Purchase Chivas Regal 18YO at DFS, Singapore Changi Airport and redeem 1,000 bonus points
· Purchase Chivas Regal XV and Chivas Regal 18YO and redeem 2,500 bonus points
2. LOYAL T tier members can earn bonus points on non-beauty purchases from this offer.
3. These bonus LOYAL T points will be added to the members’ LOYAL T by DFS account after the valid transaction is processed. These bonus LOYAL T points will be available for use after 7 working days of the transaction.
4. Each member can enjoy this promotion multiple times during the Promotion Period.
5. These bonus LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credit, other membership points or service of any kind.
6. This Promotion may not be used in conjunction with other promotions (e.g. Privilege/Staff Discount). It is calculated based on the net spending after any deduction.
Only CHIVAS XV & CHIVAS 18 applicable for this Promotion. Please check DFS.COM for the latest update on brand availability.
DFS Group Limited may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.
The decision of DFS Group Limited in interpreting these terms and conditions shall be final and conclusive.
In case of any disputes, DFS Group Limited reserves the right to make the final decision.
If there is any inconsistency or ambiguity among the English version, Chinese version and Japanese version, the English version shall prevail.
EMPORIO ARMANI Free Gift upon Sign Up
1. This promotion is applicable to every customer who registers to the DFS Newsletter from December 1 to 31, 2018. This promotion is redeemable only upon purchases at Emporio Armani Watches at T Galleria by DFS, Singapore from December 1 to 31, 2018
2. Upon registering to the DFS Newsletter , the welcome email will contain a barcode which will entitle the customer to the following during the Promotion Period.
3. The Gift (A pair of Emporio Armani headphones) is only valid for one single redemption upon purchase of any Emporio Armani Watch (“Eligible Purchase”). No cumulative usage of the welcome email is not allowed. These gifts are given out on a first-come first-serve basis. Limited quantities (100 pcs) are available.
4. The Gift (A pair of Emporio Armani headphones) is redeemable upon showing the DFS welcome email barcode to a sales associate at the Emporio Armani watch counter at T Galleria by DFS, Singapore and upon meeting the Eligible Purchase.
5. The validity period of each barcode is from December 1 to 31, 2018.
6. DFS may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice.
7. In case of any disputes, DFS Group Limited reserves the right to make final decision.
If there are any inconsistencies or ambiguities between the English , Traditional Chinese , Simplified Chinese, Japanese , Korean and Italian language versions of these Terms & Conditions, the English version shall prevail.
EXCLUSIVE 2X BONUS POINTS OFFER
1. This Promotion is applicable to all LOYAL T by DFS members (“Members”) who make purchase at the following DFS Fashion and Watch boutiques at Changi Airport Departure Transit Halls between December 10 to December 31, 2018 (both dates inclusive) (“Promotion Period”).
• DFS Fashion Avenue at T3
• Burberry at T1, T2, T3
• Coach at T1, T4
• Gucci at T1, T2, T3
• Furla at T4
• Tory Burch at T1, T2
• Fendi at T1
• Moncler at T1
• DFS Watch South & Watch North at T2
• Omega at T2
2. 2X bonus points will be awarded to the Members in accordance to their respective tiers who meet the below requirements within the Promotion Period.
3. These bonus LOYAL T points will be added to the members’ LOYAL T by DFS account after the valid transaction is processed. These bonus LOYAL T points will be available for use after 7 working days of the transaction.
4. Each member can enjoy this promotion multiple times during the Promotion Period.
5. These bonus LOYAL T points cannot be exchanged for cash, coupons, DFS Gift Cards, DFS Vouchers, store credits, other membership points or service of any kind.
6. This Promotion may not be used in conjunction with other promotions (e.g. Privilege/Staff Discount).
7. DFS Venture Singapore Pte Ltd may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.
8. The decision of DFS Venture Singapore Pte Ltd in interpreting these terms and conditions shall be final and conclusive.
9. If there are any inconsistencies or ambiguities between the English and Simplified Chinese language versions of these terms & conditions, the English version shall prevail.
1. This Lucky Draw Promotion is applicable to all LOYAL T members (“Members”) who purchase Martell Cordon Bleu products from DFS Stores at Singapore Changi Airport from January 15 to February 28, 2019 (both dates inclusive) (“Promotion Period”). Eligible products listed below:
a. MARTELL CORDON BLEU 1L
b. MARTELL CB EXTRA 1L
c. MARTELL CB CNY 2019 LE 1L
2. Members will automatically enter the Lucky draw via their LOYAL T account after purchasing any Martell Cordon Bleu products in the above said stores during the Promotion Period.
3. The below schedule indicates the purchase must be made within a specific purchase period (“Purchase Period”) in order to be entitled to the lucky draw occurring on the following day :
3.1 Lucky Draw will take place on March 4, 2019 for all purchases made from January 15 to February 28, 2019.
4. One winner will be randomly drawn by DFS’s Marketing team for a chance to win a prize of 888,888 LOYAL T bonus points. Each transaction equals to one chance to enter the lucky draw.
5. The winner will be notified no later than three days after the draw, via their contact information provided in their LOYAL T account. If for any reason, the winner cannot be reached or does not respond to our call within 7 days, DFS reserves the right to forfeit all rights to claim the prizes
6. This prize will be credited to the winner’s LOYAL T account on within 7 days of the announcement.
7. The bonus LOYAL T points cannot be transferred to third parties or exchanged for DFS Gift Card/Certificate, cash, gift certificates, coupons, store credits, other membership points or any services in any kind.
8. This Lucky Draw Promotion can be used in conjunction with other points, DFS gift cards/gift certificates, complimentary services or other promotions. The bonus LOYAL T points will be calculated based on the net spending value.
9. Employees of DFS Group (“DFS”), Martell Group and its affiliation are not allowed to participate in this Lucky Draw promotion. This Lucky Draw Promotion is also not available to privilege discounts.
10. DFS and Martell Group reserves the rights to end this Lucky Draw Promotion early, or to amend, vary, modify, delete, withdraw or make changes to these terms and conditions without notice at any time.
11. DFS and Martell Group’s interpretation of these terms and conditions shall be final and conclusive.
12. In case of any discrepancies between the English, Chinese, Japanese, Korean and Italian versions of these Terms and Conditions, the English version shall prevail.
The Fortune Catcher
1. DFS Group Limited, a company incorporated under the laws of Hong Kong (34425) with its registered office address at 1401 Hutchison House, 10 Harcourt Road, Hong Kong (“DFS”).
2. Participation in this Promotion is deemed acceptance of these Terms and Conditions and all entrants are bound by these Terms and Conditions.
3. No persons employed by DFS are allowed to participate in this Promotion.
4. Entries into the Promotion open on February 1, 2019 and close on February 17, 2019 ("Promotional Period").
5. To enter, individuals must complete the following steps during the Promotional Period:
Individuals must spend the designated threshold or more in a DFS store in a signed transaction to get 1 (one) chance to enter the Promotion. Each customer can participate in this promotion up to 3 times per day, during the entire promotion period.
"T Galleria by DFS, Hong Kong, Canton Road:
Spend HK$6,888 for a chance to play. "
"T Galleria by DFS, Hong Kong, Causeway Bay:
Spend HK$3,888 for a chance to play."
"T Galleria by DFS, Hong Kong, Tsim Sha Tsui East:
Spend HK$6,888 for a chance to play."
"T Galleria by DFS, Macau, City of Dreams:
Spend MOP$6,888 for a chance to play."
"T Galleria by DFS, Macau, Shoppes At Four Seasons:
Spend MOP$6,888 for a chance to play."
"T Galleria by DFS, Macau, Galaxy Macau:
Spend MOP$2,888 for a chance to play."
"T Galleria by DFS, Macau, Studio City:
Spend MOP$2,888 for a chance to play."
"T Galleria by DFS, Macau, MGM Cotai:
Spend MOP$2,888 for a chance to play."
"T Galleria by DFS, Macau, MGM Macau:
Spend MOP$2,888 for a chance to play."
"T Galleria by DFS, Singapore:
Spend SG$588 for a chance to play."
"DFS, Singapore Changi Airport (Fashion Avenue):
Spend SG$1,288 for a chance to play."
"DFS, Singapore Changi Airport (WJA):
Spend SG$1,288 for a chance to play."
"T Galleria by DFS, Angkor:
Spend US$1,000 for a chance to play."
"T Galleria by DFS, Bali:
Spend 10,000,000 IDR for a chance to play."
"DFS, Bali Ngurah Rai International Airport:
Spend 8,000,000 IDR for a chance to play."
"DFS Galleria Cairns:
Spend AU$1,200 for a chance to play."
"T Galleria by DFS, Sydney:
Spend AU$2,000 for a chance to play."
"T Galleria by DFS, Auckland:
Spend NZ$680 for a chance to play."
"T Galleria by DFS, Okinawa:
Spend JPY$50,000 for a chance to play."
"DFS, Abu Dhabi International Airport:
Spend US$800 for a chance to play."
"T Galleria by DFS, Hawaii:
Spend US$888 for a chance to play."
"T Galleria by DFS, Guam:
Spend US$1,288 for a chance to play."
"T Galleria by DFS, Saipan:
Spend US$1,188 for a chance to play."
"DFS, Saipan International Airport:
Spend US$1,188 for a chance to play."
6. This Promotion shall not apply in conjunction with other existing promotional offers and privilege/employee discount.
Terms and Conditions apply. While supplies last. See store for details.
7. The Prize, or any unused portion, is not transferable or exchangeable for any other benefits including without limitation DFS Gift Cards, cash or other monetary value, store credits, membership points, any complimentary services or other promotions in any kind, unless otherwise specified.
8. Winners must redeem the Prize by presenting the coupon and a same day purchase receipt at in-store redemption counter within same day (“Collection Period”).
9. If the Prize (or part of the Prize) is unavailable, DFS, in its sole discretion and to the extent permitted by law, reserves the right to substitute the Prize (or that part of the Prize) with a prize that is of equal value and/or specification. DFS warrants that any substitution of the Prize will not be of lesser value to the Prize or the part thereof.
10. Should the Prize remain uncollected after the expiry of the Collection Period, the winner is deemed to have forfeited the Prize.
11. If a winner seeks refund for items they purchased to which resulted in them winning the prize, such refund shall only be processed on the basis that the winner also returns the prize in its original, unused, unopened and undamaged state.
12. All entrants are hereby deemed to consent to DFS using their name, likeness, image and/or voice in the event that they are the winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting the Promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by DFS.
13. Apart from any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal or permanent injury or loss of life; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way from this Promotion.
14. If there are any inconsistencies or ambiguities between the English, Traditional Chinese or Simplified Chinese language, Japanese, Korean and Italian versions of these Terms & Conditions, the English version shall prevail.
15. DFS may change, add, amend, cancel, remove or otherwise modify this Promotion at any time without prior notice. Please visit DFS.com for the latest update of this Promotion and its terms and conditions.
16. If the Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of DFS, including but not limited to technical difficulties, unauthorised intervention or fraud, DFS reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate.
17. In case of any disputes, DFS reserves the right to make the final decision.
18. In the event any receipt used in connection with this Promotion is determined by DFS to have been obtained fraudulently or to be a reprint or copy of an original receipt, DFS shall have the right, at any time and in its sole discretion, to cancel the issuance of any prize.