REFUND & EXCHANGE

At DFS, we offer a 100% quality guarantee on all merchandise we sell and want you to be pleased with your purchase. All merchandise is authentic and is sourced directly from suppliers. If for any reason you are not satisfied, you may return or exchange your purchase within 90 days after purchase. Merchandise must be presented with a receipt in its original packaging, with warranty card, jewelry certificate, tags, not used, worn, consumed or damaged.

WARRANTY & MAINTENANCE

For repair and maintenance services outside of the 90-day period, please refer to the brand-issued guarantee booklet. Warranty period and inclusions vary by brand and product type. For any warranty claims, the customer must present the original Warranty Card (physical or digital) along with the receipt. DFS will honor all recognized brand-issued warranties within the period of validity. For merchandise not covered by a brand-issued warranty, DFS will assist with repair and maintenance services at customer’s own cost.

Backpacks