MAY 12, 2014, Hong Kong – DFS Group (DFS), the world’s leading luxury travel retailer, today officially presents Beauty Concierge at T Galleria Hong Kong, Canton Road. This one-of-a-kind, complimentary and highly bespoke service enhances the wide array of beauty products and brands at T Galleria Hong Kong, and further establishes T Galleria as a lifestyle hub that immerses customers in a seamless luxury retail environment evocative of travel.
Designed with the needs of travellers in mind, the luxurious T Galleria Hong Kong is the ideal destination to satisfy your beauty needs before travelling abroad. Situated in a dedicated space at T Galleria Hong Kong on Canton Road, Tsim Sha Tsui, Beauty Concierge offers a modern lounge with a relaxing environment where customers can unlock the world of luxury and elevate their shopping experiences by enjoying a wealth of complimentary beauty services, ranging from skin analysis and treatments to personalised shopping support services.
“Beauty Concierge reflects our dedication to making customers look and feel beautiful through multi-brand product experiences and bespoke services,” said Benjamin Vuchot, Region President, Asia North, DFS Group. “It’s also a shining example of how T Galleria by DFS remains the ultimate shopping destination for customers in the heart of the city. The great thing is your don’t need your passport to shop here. Customers can have access to beauty travel retail sets before they travel as well as those international customers visiting our T Galleria’s as part of their journey.”
Services at Beauty Concierge – access to which is currently only available by appointment – are grouped into five categories: skin analysis, skin treatments, makeup consultation, personalised services, and specialty massages.
The skin analysis, which comprises the taking of VISIA® multi-spectral scans of customers’ faces, an advanced technology used by dermatologist to create unique complexion profiles, usually serves as a starting point. From there, customers can then select from a variety of multi-brand skin and makeup treatments administered by professionally trained beauty advisors and makeup artists, and specifically targeted towards their unique profiles. T Galleria Hong Kong is the only retailer of its kind in Hong Kong with an in-house VISIA® machine.
When it comes to purchasing beauty products to take home with them, seasoned and multilingual personal shoppers can help customers select products suitable for their complexion profiles. In yet another personal touch, selected items can also be engraved on site.
Finally, recognising that beauty is not only about looking great, but also feeling great, DFS ensured that the new facility was fitted with a fully equipped facial suite, where guests can receive soothing scalp, hand, eye, and face treatments.
Centrally located at the heart of Hong Kong’s shopping district, the 115,000 square feet T Galleria Hong Kong, Canton Road provides DFS’s signature seamless shopping experience and showcases an expertly curated selection of the world’s most-desired brands of beauty & fragrances, fashion & accessories, and watches & jewellery. As with all DFS stores worldwide, customers of T Galleria Hong Kong, Canton Road can enjoy worry-free shopping with 100% Worldwide Guarantee for all products including watches and jewellery.
In addition to the Beauty Concierge, with the global launch of LOYAL T, the world’s most extensive luxury rewards programme by DFS earlier this year, members can earn status dollars and redeem points for shopping rewards at 26 airport and Galleria stores in 10 countries and across three continents and enjoy luxurious and exclusive privileges as well as a range of other highly bespoke services including the personal shoppers.