DFS SELECT Membership Program Overview

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DFS SELECT Membership Program Overview

Holders of this SELECT card are entitled to a five percent (5%) privileged discount on Beauty product purchases at the T Galleria by DFS, Hong Kong, Tsim Sha Tsui East during specified hours only (currently 10:00 to 13:00 and 18:00 to 21:00 unless otherwise advised).

Products purchased using any DFS-issued Gift Cards or vouchers are not subject to the SELECT privileged discount.

Subject to product availability, the SELECT privileged discount may not apply to certain special or limited edition items, which are subject to change and are at the final discretion of DFS.

Membership to the DFS SELECT program is by invitation only from DFS. Each primary card will be entitled to a secondary (“Supplementary”) card for use by friends and family of the primary SELECT members.

DFS reserves the right to change, suspend, or terminate a member’s account and benefits under the SELECT program at its sole discretion and without notice.


Questions & Answers

Q: How do I obtain my new DFS SELECT member card and Supplementary Card?

Membership to the DFS SELECT program is by invitation only from DFS. Please visit our Concierge Desk at T Galleria by DFS, Hong Kong, Tsim Sha Tsui East, to verify your eligibility and obtain your SELECT card. You may also send an email to our Customer Service Officer at the store at TSTECustomerService@dfs.com.

Q: What happens with my current points balance under the existing LOYAL T program?

Any LOYAL T points that are outstanding in your account from July 2, 2019 will be exchanged to their equivalent value in DFS Gift Certificates.

Q: Can I earn LOYAL T points with my SELECT membership?

The DFS LOYAL T membership program and the DFS SELECT membership program are two separate programs. The new DFS SELECT program does not have the ability to “earn and spend” points. Instead, it offers cardholders a privileged discount of five percent (5%) on all Beauty products purchased at our T Galleria by DFS store in Tsim Sha Tsui East, within specified daily hours.

Q: Can I register for the LOYAL T program again?

Our Terms and Conditions stipulate that DFS products purchased within the DFS LOYAL T program may be used solely for personal and non-commercial purposes. As we have identified that you are a commercial purchaser of DFS products, we are now inviting you to join the DFS SELECT membership program that has been specially designed to suit your needs.

Q: Are there purchase limits within the SELECT membership program?

Yes, our Reasonable Use Guidelines apply to all our customers equally. These may change from time to time depending on availability of stock. Also, subject to product availability, the SELECT privileged discount may not apply to certain special or limited items, which are subject to change and are at the final discretion of DFS.

Q: How can I replace the SELECT card?

You must sign the Card immediately upon receipt and keep the Card under your personal control at all times. If you lose or misplace the card, you should contact the Customer Service Officer at T Galleria by DFS, Tsim Sha Tsui East.

Q: Does the SELECT card entitle me to discounts on Fashion or Watches and Jewelry?

The SELECT card offers cardholders a privileged discount of five percent (5%) on Beauty products only, purchased at our T Galleria by DFS store in Tsim Sha Tsui East, within specified daily hours.

Q: Can I enjoy the SELECT membership discount on online purchases?

The SELECT card offers cardholders a privileged discount of five percent (5%) on Beauty products only, purchased at our T Galleria by DFS store in Tsim Sha Tsui East, within specified daily hours.

Q: Who do I contact for questions?

If you have a question on your former LOYAL T membership, please email DFS.LoyalTPolicy@dfs.com.

If your question is about the SELECT membership program and next steps to collect your card, please email TSTECustomerService@dfs.com .

DFS SELECT Membership Program Overview

Holders of this SELECT card are entitled to a five percent (5%) privileged discount on Beauty product purchases at the T Galleria by DFS, Hong Kong, Tsim Sha Tsui East during specified hours only (currently 10:00 to 13:00 and 18:00 to 21:00 unless otherwise advised).

Products purchased using any DFS-issued Gift Cards or vouchers are not subject to the SELECT privileged discount.

Subject to product availability, the SELECT privileged discount may not apply to certain special or limited edition items, which are subject to change and are at the final discretion of DFS.

Membership to the DFS SELECT program is by invitation only from DFS. Each primary card will be entitled to a secondary (“Supplementary”) card for use by friends and family of the primary SELECT members.

DFS reserves the right to change, suspend, or terminate a member’s account and benefits under the SELECT program at its sole discretion and without notice.


Questions & Answers

Q: How do I obtain my new DFS SELECT member card and Supplementary Card?

Membership to the DFS SELECT program is by invitation only from DFS. Please visit our Concierge Desk at T Galleria by DFS, Hong Kong, Tsim Sha Tsui East, to verify your eligibility and obtain your SELECT card. You may also send an email to our Customer Service Officer at the store at TSTECustomerService@dfs.com.

Q: What happens with my current points balance under the existing LOYAL T program?

Any LOYAL T points that are outstanding in your account from July 2, 2019 will be exchanged to their equivalent value in DFS Gift Certificates.

Q: Can I earn LOYAL T points with my SELECT membership?

The DFS LOYAL T membership program and the DFS SELECT membership program are two separate programs. The new DFS SELECT program does not have the ability to “earn and spend” points. Instead, it offers cardholders a privileged discount of five percent (5%) on all Beauty products purchased at our T Galleria by DFS store in Tsim Sha Tsui East, within specified daily hours.

Q: Can I register for the LOYAL T program again?

Our Terms and Conditions stipulate that DFS products purchased within the DFS LOYAL T program may be used solely for personal and non-commercial purposes. As we have identified that you are a commercial purchaser of DFS products, we are now inviting you to join the DFS SELECT membership program that has been specially designed to suit your needs.

Q: Are there purchase limits within the SELECT membership program?

Yes, our Reasonable Use Guidelines apply to all our customers equally. These may change from time to time depending on availability of stock. Also, subject to product availability, the SELECT privileged discount may not apply to certain special or limited items, which are subject to change and are at the final discretion of DFS.

Q: How can I replace the SELECT card?

You must sign the Card immediately upon receipt and keep the Card under your personal control at all times. If you lose or misplace the card, you should contact the Customer Service Officer at T Galleria by DFS, Tsim Sha Tsui East.

Q: Does the SELECT card entitle me to discounts on Fashion or Watches and Jewelry?

The SELECT card offers cardholders a privileged discount of five percent (5%) on Beauty products only, purchased at our T Galleria by DFS store in Tsim Sha Tsui East, within specified daily hours.

Q: Can I enjoy the SELECT membership discount on online purchases?

The SELECT card offers cardholders a privileged discount of five percent (5%) on Beauty products only, purchased at our T Galleria by DFS store in Tsim Sha Tsui East, within specified daily hours.

Q: Who do I contact for questions?

If you have a question on your former LOYAL T membership, please email DFS.LoyalTPolicy@dfs.com.

If your question is about the SELECT membership program and next steps to collect your card, please email TSTECustomerService@dfs.com .