條款及細則 中國澳門

條款及細則

本條款及細則(以下稱為「細則」)適用於DFS提供的任何網上服務的使用和註冊,此類網上服務可通過以下網址獲取:dfs.com(「網站」)。

 

本細則的目的是確定DFS與任何年滿18歲的非商業自然人之間的權利和義務,這些自然人出於滿足個人需求而希望使用網站(使用網站者稱為「用戶」)或在網站上購物(購物者稱為「顧客」)。特別是,本細則規定了顧客訂購的產品(定義見下文)的訂購、付款和退貨管理的條件。

 

本細則包括本序言、A部分中的一般條款以及明確指出適用於特定國家/地區的任何後續部分(「國家/地區特定部分」)中的條款。因此,DFS向顧客提供的產品之供應和購買以及服務的提供將受本序言、A部分以及提供該等產品和服務的具體國家/地區適用的國家/地區特定部分之約束。此外,除非另有說明,本細則中提述DFS等同於提述國家/地區特定部分中定義的DFS,提述的網站僅包括提供該等產品和服務的國家/地區適用的網站部分。如果A部分中的任何規定與國家/地區特定部分中的任何規定存在任何衝突,則以後者為準。

 

DFS可能不時更新或修訂本細則,此類更新和/或修訂將在網站上公佈修訂版本(「新條款」)後立即生效。

 

透過網站訂購任何產品即意味著無條件接受本細則。

 

在與顧客進行任何交易之前,特別是在舉辦推廣活動的情況下,網站上可能會列出任何特殊條件,此類特殊條件可以作為本細則的補充。

DFS同意透過網站出售包括家居用品、時裝和配飾在內的產品(「產品」),前提是任何此類銷售和所有權轉移僅在顧客於店內提取產品時發生。

 

網站上展示的產品符合相關司法管轄區適用的現行法律和標準。如果產品因不符合規定而需要從市場撤回,相關產品將盡快從網站下架。正在處理的訂單將自動取消,顧客對於涉及此類取消的投訴並無追索權。

 

在通常情況下,顧客在提交訂單之前可以在網站上看到產品的基本特點。網站展示產品的主要特點,具體包括產品規格、圖樣以及產品尺寸或容量的說明。

 

網站上展示的照片和圖像不具有合約效力,DFS不對該等照片和圖像負責。

 

顧客對選擇和購買產品承擔全部責任。顧客應查閱每件產品的描述,以瞭解其特性和重要特點。

 

顧客最遲應該在確認訂單時,對本細則中規定的合約詳情進行確認。

在遵守國家/地區特定部分的任何具體規定的前提下,產品以現行價格供應,而現行價格即網站上顯示的價格。

 

價格考慮了DFS可能在網站上授予的任何折扣。

 

貨幣轉換器所顯示的價格僅供參考。

 

這些價格是確定且不可修改的,如訂購時網站上所示。但是,DFS有權隨時修改價格,此類修改不會影響任何已生效的訂單。

 

 

DFS會定期檢視以核實收取的價格是否正確。惟某些價格可能包含錯誤。如果DFS在訂單中發現價格書寫錯誤,會盡快通知顧客。DFS有權取消受價格書寫錯誤影響的產品訂單。如果訂單已付款,顧客將獲退還已付的金額。

 

3.1 – 提交訂單

 

顧客可以根據以下步驟自行選擇想要在網站上訂購的產品:

  • 顧客將產品添加到購物袋中;

  • 顧客在檢查和修改(如有需要)購物袋的內容後,點擊「結帳」確認其購物袋;

  • 顧客輸入自己的個人資料;

  • 顧客選擇免稅或已完稅選項,並在適用時輸入其國際航班詳情;

  • 顧客輸入到店取貨所需的詳細聯絡方式,然後點擊「繼續」;

  • 如果適用,顧客選擇額外優惠(例如試用裝或禮品),然後點擊「繼續」;

  • 顧客同意遵守所有適用的國家/地區特定要求、本細則和DFS私隱政策;

  • 顧客指明信用卡類型和相應的卡號(或使用DFS接受的其他付款方式);

  • 顧客確認帳單地址正確無誤,然後點擊「核實訂單」;

  • 顧客在訂單摘要中檢查所有輸入的資料,並點擊「確認訂單」,以確認訂單摘要正確無誤並繼續付款;

  • 顧客被重新導向到可以完成訂單確認的摘要頁面。DFS會向顧客發送一封電子郵件,確認收到訂單。

 

建議顧客在確認訂單之前檢查訂單的詳細資料、總金額並更正任何錯誤。顧客有責任核實訂單和所提供的資料之準確性,並立即向顧客服務部報告或糾正任何錯誤。

 

DFS無意將網站上的產品出售予專業人士和其他商家,這些產品僅出售予消費者或非專業人士,用於滿足他們的個人需求。

 

因此,如果訂單中單件產品的數量可能超過顧客個人合理需求,則DFS有權拒絕訂單。

 

3.2 – 訂單生效

 

只要產品出現在網站上並且可從現有庫存中提貨,產品供應即為有效。顧客應瞭解,產品供應和某些產品可能僅在某些特定國家/地區適用。

 

DFS會在顧客確認訂單後最多1(一)個工作天內向顧客發送電子郵件,以確認訂單。根據細則和上述方法在網站上提交的任何訂單,在經顧客確認生效並且經DFS確認後,即構成顧客與DFS之間的出售協議。

 

在訂單提交後,如果由於任何原因造成全部或部分產品無法供應,DFS將盡快透過電子郵件告知顧客產品無法供應,並且告知顧客訂單已部分或全部取消。

 

在DFS取消訂單的情況下:

  • DFS顧客服務部將透過電子郵件聯絡並告知顧客;以及

  • DFS將取消相關產品的訂單並退款。

 

3.3 – 顧客責任

 

顧客進一步認可並同意,如果顧客不遵守國家/地區特定要求,顧客將負責承擔產品的所有適用稅項和關稅,包括但不限於增值稅(VAT)以及商品和服務稅(GST)。在此情況下,除顯示的價格外,顧客應承擔的所有適用稅項或關稅金額還將從顧客的信用卡或透過其他付款方式收取。

4.1 – 可用的付款方式

 

顧客可以使用以下方式支付訂單:Visa、萬事達卡、微信支付、支付寶和/或不時可用的其他付款方式。

 

在網站上實施的交易已委託予下方的安全網上付款平台:

 

Adyen N.V.

註冊於荷蘭,公司編號為34259528,地址:

Simon Carmiggeltstraat 6-50,

1011 DJ, Amsterdam,

The Netherlands

 

顧客的信用卡資料,包括信用卡號碼、到期日、信用卡識別碼(「CID」)和視覺密碼,均由服務提供商透過安全方式傳送至銀行,此類安全方式確保數據對第三方予以保密。

 

4.2 – 付款條款

 

提交訂單時,顧客可透過以下步驟支付訂單款項:

  • 顧客指明付款方式,提供信用卡號碼、持卡人姓名、到期日、CID和視覺密碼(如適用);
  • 顧客輸入帳單地址;
  • 顧客點擊「核實訂單」,以確認訂單的詳細資料;
  • 顧客確認訂單生效並同意支付有關價格。訂單生效後將從顧客使用的信用卡中扣款。

 

顧客可以使用DFS接受的其他付款方式,在此情況下,上述條款同樣適用,並且可進行任何必要的更改或調整。 

 

付款指令無法取消。顧客對訂單的付款不可撤銷,但不影響顧客在適用的非排他性消費者法律下可能擁有的任何權利。

 

4.3 – 打擊欺詐及消除未償債務

 

為打擊欺詐及消除未償債務,DFS有權在付款期間要求顧客提供更多資料,或者取消或暫停訂單。

 

4.4 – 電子發票:

 

只要符合發出訂單的國家/地區和即將收到或已經收到產品的國家/地區之稅收法律,而顧客在實際提取產品時全額支付了訂單款項,則DFS將向顧客開具發票。

 

 

只有在顧客全額支付產品價格後,產品所有權方轉移到顧客。

 

產品相關的損失和損壞風險只有在顧客實際擁有產品時方轉移到顧客,而不考慮產品所有權的轉移日期。因此,產品運輸過程中的風險由DFS承擔,直到顧客實際取得產品。

6.1 – 條件

 

按照商業慣例,DFS會在購買之日起30(三十)日內退款,退回的任何產品應附帶原包裝、完好無損、未使用、未洗滌、未損壞、未磨損,如適用,需附有與訂單相關的預付退貨標籤。

 

退款將按照訂購時使用的付款方式處理。

 

6.2 – 方法

  • 顧客準備包裝物料並妥善包裝相關產品,確保產品在運輸過程中得到充分保護;

  • 顧客聯絡顧客服務部安排退貨的實際細節;

  • DFS將在收到包裹後的2(兩)個工作天內檢查退回的商品。

 

顧客請知悉,在某些國家/地區,根據國家/地區的特定要求,顧客可能需要前往DFS店鋪並將產品退回DFS店鋪。顧客應聯絡顧客服務部以瞭解詳情。 

 

6.3 – 核查退回的產品

 

DFS將對每項退款請求進行合規性檢查。

 

檢查結束後,如果退貨產品符合本細則第6.1條的規定,DFS將按照訂購時使用的付款方式處理退款,最長期限為15(十五)個工作天。

 

不符合退貨規定條件的產品將不獲DFS接受,並將退還給顧客。

 

 

如果在訂購或提取產品期間出現任何困難,顧客可以透過clientservice@dfs.com或即時聊天功能聯絡顧客服務部(「顧客服務」)。

DFS貴賓會員計劃(「DFS旗下T貴賓會」「會員計劃」)包括四個等級:T貴賓會、翡翠卡、尊譽寶石卡和尊譽鑽石卡。會員計劃的優惠因等級而異,請點擊此處瞭解詳情。

 

每個帳戶只要在24個月的會員周期(「會員周期」)內至少作出一次合資格消費,且並無退貨、折扣、退款或調整的情況(「合資格消費」),即可獲分配會員等級。

 

DFS旗下T貴賓會的會員卡(「會員卡」)由DFS酌情發放,可以是電子卡或實體卡。DFS旗下T貴賓會的會員(「會員」)有權享受會員計劃的優惠及獎賞,此類優惠及獎賞由DFS根據本細則不時決定。DFS可以隨時更新或修改本細則,恕不另行通知。 

 

8.1 – 資格

 

會員計劃適用於年滿18歲的顧客,而T貴賓會持卡人(「持卡人」)只能將會員卡用於個人和非商業目的。

 

持卡人在任何時候都只能擁有一個活躍帳戶,DFS有權合併、修改或取消屬於同一持卡人的重複帳戶。

 

於某些司法管轄區,在持卡人僅購買煙草製品或酒精飲品的情況下,將不獲分配會員等級。

 

8.2 – 註冊

 

顧客可以在店鋪內由DFS銷售助理協助完成註冊流程,或在網上完成註冊(包括使用店內提供的二維碼透過微信註冊)。

 

透過網上渠道註冊會員計劃的持卡人將在購物當天賺取T貴賓卡積分(「積分」)。積分將在7(七)個工作天內記入持卡人的帳戶。

 

8.3 – 變更會員等級身份和續期

 

根據持卡人在會員周期內的淨合資格消費金額(即合資格消費金額減去稅項、折扣、退款、匯率和其他調整),以「等級金額」的形式記錄合資格消費。每消費1美元或等值金額,持卡人的會員帳戶將賺取1個等級金額。

 

如果持卡人在會員周期內賺取足夠的等級金額,符合升級到更高等級的資格,則會員等級的變更將在持卡人進行合資格消費之後的7天內完成。

 

如果持卡人在會員周期內未能賺取足夠保持現有等級的等級金額,則會員等級會降到下一個等級,並且等級金額將會歸零。

 

等級變更後,持卡人的會員周期將從變更當月起續期24個月。持卡人可以在微信上或者點擊此處在dfs.com上查看自己的等級身份和積分餘額。

 

8.4 – 賺取積分

 

持卡人在參加會員計劃的全球DFS店鋪和T廣場店鋪購物時憑會員卡可賺取積分獎賞。店內的銷售助理可能會要求持卡人出示附有照片的有效身份證件以核實身份。點擊此處查看參與計劃的品牌及店鋪列表。

 

如果持卡人在購物時未有出示會員卡,可以在購物之後的6個月內,憑會員卡、購物收據和付款證明要求補發積分,DFS將在收到要求後的6星期內將補發的積分記入持卡人帳戶。持卡人在登記成為會員前1個月以上之交易,恕不能獲取積分。

 

賺取的積分是基於扣除稅項、折扣、任何積分或禮券/優惠券或者交易中使用的任何等效付款形式的價值後,以美元計算的消費金額。在美國境外的DFS和T廣場店鋪購物所賺取的積分,是基於當地貨幣轉換為美元的金額,轉換時使用DFS當地匯率合作夥伴的每日或每月匯率。在法國,歐元兌換成美元是基於LCL的匯率加上加價。至於意大利,歐元兌換成美元是基於意大利銀行的匯率加上加價。

 

持卡人在惠顧服務(例如餐廳、美容服務等)、選購品牌/精品店商品、煙草和酒類等不符合條件的產品類別時,以及購物中的任何費用或稅項或者使用積分或禮品卡/禮券支付的部分,均不能賺取積分。 

 

積分將在合資格消費之後的7個工作天內記入持卡人的帳戶。持卡人每產生1美元的合資格消費均可賺取積分。所獲得的積分數量取決於會員等級:

會員等級

合資格消費每消費1美元可獲得的積分*

尊譽鑽石卡

4

尊譽寶石卡

2

翡翠卡

1

T貴賓會

1(僅限美妝產品)


*部分商品不包含在積分計劃內,詳情請向店內的銷售助理查詢。 

 

在計算記入持卡人帳戶的積分數量時,合資格消費的美元金額會乘以持卡人會員等級相對應的積分倍數;而在美國境外DFS店鋪和T廣場店鋪的合資格消費,計算方法則為將當地貨幣金額按照上述匯率轉換為美元金額後再乘以積分倍數。如果持卡人退回購買的商品,將使用相同的計算方法來確定應從其未結算積分餘額中扣除的積分數量。

 

在dfs.com或微信上購物所賺取的積分,將在持卡人前往參加會員計劃的店鋪內憑會員卡完成訂單並提取商品後24小時內發放。

 

8.5 – 兌換積分

 

500 T貴賓卡積分 = 5美元的淨合資格消費金額*

(*即合資格消費金額減去稅項、折扣、退款和其他調整)。

 

持卡人可以在交易中直接兌換積分,最低兌換額為500積分,惟積分優惠券除外,其需要至少1,000積分方可兌換。兌換單位必須為100積分的倍數。

 

積分可用於在全球參與計劃的T廣場和DFS店鋪購買商品。點擊此處查看參與計劃的店鋪及品牌列表。

 

積分不可兌換DFS網上平台或微信小程式上的任何預訂(DFS中國香港和中國澳門微信小程式除外)。

 

持卡人在參與計劃的任何店鋪使用積分購買商品時,或在參與計劃的所選店鋪提取透過DFS中國香港或中國澳門微信小程式預訂的產品時,必須出示會員卡。店內的銷售助理可能會要求持卡人出示附有照片的有效身份證件以核實身份。  已兌換的積分不可恢復,而賺取的積分不可轉讓,亦不可兌換現金。

 

積分只能由親身出示會員卡的持卡人進行兌換。如果有持卡人以外的任何人兌換積分,DFS將不為任何聲稱已被兌換的積分負責。持卡人帳戶中的積分餘額或逆差,均以DFS的紀錄為最終定論。

 

8.6 – 扣除退款的積分

如持卡人退回已賺取積分的產品,DFS保留從其帳戶中扣除該原始購物交易中所賺取的積分數量的權利。在發生退貨的情況下,如持卡人的積分餘額不足以退回已賺取的積分,或者帳戶最新的積分餘額為負數,則店鋪將按換貨處理而不予退款。

 

全部或部分使用積分、禮券或積分優惠券支付的交易一律不獲退款。此類交易只允許進行等價產品交換。

 

8.7 – 積分有效期及帳戶終止

 

T貴賓會等級持卡人如果未能在會員周期內完成合資格消費,會員帳戶將進入不活躍狀態。一旦進行合資格消費,T貴賓會等級的會員帳戶即自動重新啟動。屬於其他等級的持卡人如果未能按照現有等級的續期標準完成合資格消費,則會被降到下一等級。

 

記入持卡人帳戶的積分自合資格消費之日起24個月內有效。

 

持卡人可以隨時終止會員資格。如果會員違反本細則或涉嫌欺詐,DFS可隨時終止會員資格和相關帳戶。帳戶一旦終止,所有尚未兌換的累計積分一概作廢。

 

8.8 – 積分例外情況

 

積分賺取或兌換不適用於購買參與計劃的DFS和T廣場商店內的某些品牌/精品店或某些品牌的產品。T貴賓卡積分優惠券之兌換同樣亦只適用於購買由特選參與品牌提供的產品。點擊此處查看參與計劃的店鋪及品牌列表。

 

特定商品不符合賺取和/或兌換積分的條件。請向店內的銷售助理查詢不適用的商品列表。 

 

當帳戶被暫停、停用及/或終止或與DFS接受的其他推廣折扣或優惠的任何惠顧相關時,將無法獲得或兌換積分。此類其他推廣包括但不限於與航空公司、酒店、信用卡發卡機構和旅行社相關或任何其他DFS合作夥伴的推廣。

 

積分的賺取和兌換以及T貴賓卡積分優惠券和/或禮券的兌換不適用於購買煙草(包括雪茄)和酒精飲品(在某些司法管轄區,有適用法律禁止此類積分的賺取/兌換,或者DFS自行決定不允許此類賺取和/或兌換)。

 

如果產品的購買經確定超過以下「合理使用指南」的限制,則無法賺取積分。DFS可隨時更改該指南,恕不另行通知。根據該指南,每款美妝商品不得購買超過6件,或每月不得購買超過24件;至於腕錶及珠寶,任何品牌的同款商品不得購買超過3件,或每月不得超過4次交易;每款時尚商品不得購買超過3件,減價商品除外。任何未能遵守合理使用指南的會員卡濫用情況都可能導致持卡人的會員資格被永久終止,失去所有已賺取的積分,且並無任何索償權利。

 

8.9 – 私隱及資料保護 

 

填妥顧客登記表並提交給DFS,即表示持卡人同意自願提供個人資料,用於處理持卡人的會員計劃註冊事宜,並使DFS能夠向持卡人提供會員計劃的優惠和服務。持卡人有權要求存取和更正其個人資料。有關詳情請參閱相關DFS平台上發佈的DFS私隱政策。

 

DFS打算使用和轉移持卡人的個人資料作(i)直接營銷和(ii)市場研究用途,但前提是必須取得持卡人的同意。在顧客登記表上提供個人資料,將顧客登記表提交給DFS,並勾選顧客登記表上的「我同意我的個人資料用於網站DFS.com上載列之私隱政策中所述的直接營銷及其他用途。」方框,即代表持卡人同意:

  • DFS可以使用持卡人提供的個人資料進行直接營銷,亦即表示DFS可就與DFS商店相關的消息、活動和推廣活動、我們的T貴賓會計劃以及下列的產品和服務與持卡人聯絡:腕錶、珠寶、香水及化妝品、時裝及配飾、食品及酒精飲品;
  • DFS可能會將持卡人的個人資料轉移給任何DFS集團公司,供他們用於上述產品和服務的直接營銷;以及

  • 基於消費者研究的目的,DFS可以通過傳輸電子數據或提交文件,將持卡人的個人資料發送給DFS合作的市場研究機構,而市場研究機構可以聯絡持卡人進行此類消費者研究。

 

持卡人如果不再同意DFS使用其個人資料進行直接營銷和/或不想參與消費者研究,可以隨時發送電子郵件或以書面方式通知DFS,電郵地址為:dpo@dfs.com,通訊地址為:香港九龍尖沙咀東部麼地道77號華懋廣場8樓,DFS集團有限公司,收件人:資料保護主任。

 

8.10 – 法律責任  

 

如果由於持卡人的原因或者不可抗力事件造成未能執行會員計劃,DFS概不承擔任何法律責任。如果對累積的積分數量有爭議,除非另有證明,否則只有DFS數據庫中的所載資料方被視為真實資料。

 

 

購買DFS旗下T廣場禮品卡(「禮品卡」)時並不會累積T貴賓會等級金額和積分。T貴賓會會員在使用禮品卡付款時可以賺取T貴賓會身份積分。

 

禮品卡不能與尊享折扣一起使用。除非另有說明,否則優惠不適用於禮品卡。

 

如果適用法律禁止此類兌換,又或如果DFS不時自行酌情決定不允許在任何地區內進行此類兌換,則禮品卡均不得兌換作購買受管制產品(如煙草和酒精飲品)之用。

 

如禮品卡遺失、被盜、遭破壞或在未經持卡人許可的情況下被使用,DFS概不負責。如禮品卡遺失或被盜,將不獲替換。如果損壞或有污損的禮品卡仍可透過讀卡器讀取,則該禮品卡仍然可被接受,但將不獲替換。任何有理由認為禮品卡已被盜或被欺詐篡改的禮品卡,或者如果禮品卡的所有權存在爭議,DFS可自行決定拒絕接受及/或取消有關的禮品卡。取消時,禮品卡上任何未使用的餘額將不予退還。

 

購買及/或使用禮品卡需要完全接受在購買禮品卡時提供的本細則,本細則也可在DFS和T廣場店鋪和/或相關DFS平台上獲得。DFS有權隨時更改本細則,恕不另行通知。請參閱相關DFS平台上的更新。DFS對本條款及細則擁有最終解釋權。

 

禮品卡可用於全額兌換或部分支付由其發卡城市的DFS旗下T廣場店鋪和DFS機場店銷售的商品,惟不包括DFS不時自行酌情的指定品牌和商品(如有)。

 

面值:不允許在消費後為禮品卡增值。

 

有效期:禮品卡的有效期通常為12個月的固定期限,但可能因國家/地區而異,並且在未來審查會員計劃時或作出更改。恕不發出禮品卡到期通知,到期後任何未使用的餘額將會作廢。禮品卡在其到期日期後將失效,並且無法重新激活以供將來使用。

 

到期日:持卡人可以前往發卡城市的DFS旗下T廣場店鋪核查禮品卡的到期日和餘額。

 

無現金價值:禮品卡不能兌現、退還或返現,或根據適用法律的任何限制以其他方式轉售或轉讓。

 

網站的內容屬於DFS的財產。網站上發佈的所有元素,例如聲音、圖像、照片、影片、文本、動畫、程式、圖像憲章、數據庫、軟件和其他基礎技術均受適用的知識產權法保護,此類元素附帶的所有權利,包括適用的知識產權,均屬於並將繼續作為DFS的財產,或在適用情況下已正式授予DFS。

 

嚴禁對此類內容的任何部分或全部進行複製,這可能構成對版權或商標的侵權,更嚴重的情況下或構成假冒和盜版。

DFS承認,顧客提供的個人資料只會在處理顧客訂單以及準備發票和銷售文件的必要範圍內收集和使用。

 

經顧客同意,DFS還可以收集顧客的身份識別資料,以用於DFS日後的推廣和營銷。

 

根據適用的私隱法,顧客擁有一項永久權利,可以存取、修改、糾正、反對、攜帶和限制處理與他們有關的任何資料。

 

顧客可以按照本細則和DFS資料保護政策中規定的方法來行使這項權利。

如果由於第三方的原因(即使可預見)或用戶或顧客的過錯,或發生不可抗力事件(超出一方合理控制範圍的任何情況,導致該方無法履行其在本細則下的義務),或發生DFS無法合理單獨控制的任何其他事件,而導致無法履行本細則下的義務,則DFS概不承擔責任。

 

對於使用網站期間造成的直接或間接損害(無論是否可預見),DFS概不負責。換言之,由於維護、技術問題、網際網絡擠塞或任何其他遙距傳輸系統故障,而導致網站無法正常運行,DFS在任何情況下均不承擔責任。

 

如果顧客遭受的損害完全由於提交訂單造成,而DFS需要對此承擔責任,則DFS的責任僅限於賠償顧客支付予DFS的訂單金額。

13.1 – 修改

 

DFS有權修改本細則,恕不另行通知。

 

本細則的任何修改在發佈後對網站用戶均有效力,但不適用於之前已完成的交易。

 

顧客購物時所適用的細則版本為相關訂單生效當天網站上發佈的有效版本。

 

13.2 – 部分無效

 

如本細則的任何條文被認定為無效、非法或不可執行,則本細則的執行效力等同於不包括此類條文時的效力。

 

13.3 – 證據協定

 

DFS、用戶和/或顧客(「相關方」)明確同意,出於本細則的目的,各方可以透過網站的顧客服務以電子方式或電話進行溝通。技術安全措施符合確保所交換數據機密性的預期用途。

 

相關方同意,各方之間交換的電子郵件可以有效證明所交換的內容及適用情況下的承諾,特別是關於傳輸和接受訂單的內容和承諾。

 

13.4 – 對DFS的提述

 

本細則A部分中提述的DFS包括DFS集團有限公司(辦公室位於香港九龍尖沙咀東部麼地道77號華懋廣場8樓)及其關聯公司。

本B部分僅適用於在澳洲使用服務和購買產品的用戶和顧客。

 

1- 定義

 

在本細則中,除非另有說明,否則相關詞語的定義如下: 

 

國家/地區特定要求:指澳洲就消費者保障、海關、消費稅、邊境防護和稅收相關的所有適用要求,特別是涉及顧客簽署密封聲明的要求。 

 

DFS:指澳洲的DFS Australia Pty Ltd (ACN 002 625 809),地址為155 George St, The Rocks, Sydney NSW 2000。 

 

價格:指網站上顯示的價格。該等價格以澳元表示,而在預設情況下,價格並不包含所有稅項和關稅。如果顧客不符合購買免稅產品的條件,則顧客必須點擊網站右上角的「已完稅」切換按鈕,查看包含所有適用稅項和關稅的價格。 

 

密封聲明:指就《2019年新稅收制度(商品及服務稅)條例》附表1第2和第3節表格中的第2項進行的申報。

 

旅客聲明:指就《2019年新稅收制度(商品及服務稅)條例》附表1第2和第3節表格中的第2項進行的密封聲明中包含之聲明。

 

2- 免稅出口流程

 

如果顧客同意執行以下操作並且自行承擔相關責任,則顧客將符合訂購免稅產品的條件: 

  • 無論是在網上還是在店內購買,在提交訂單時告知DFS自己打算在提取產品後60天內攜帶產品離開澳洲,並提供國際航班詳情。 

  • 在實際提取產品時出示國際旅行證件和護照,表明自己打算在60天內離開澳洲。 

  • 在實際提取購買的產品時,簽署信用卡授權書、旅客聲明和密封聲明。 

  • 遵守密封聲明中所載的條款。

  • 在離開澳洲之前,不得打開或改動裝有所購商品的密封袋;以及

  • 在提取產品後60天內攜帶產品離開澳洲。

 

如果顧客訂購了免稅產品,而DFS發現顧客在任何方面並沒有遵守第2條(本條)的規定,則A部分第3.3條將會適用。 

 

3- 店內取貨

 

顧客需要店內取貨並支付剩餘的款項,在此之後產品所有權即轉移到顧客。為此,顧客可能需要提供旅行證件、護照和/或其他身份證明,簽署密封聲明並執行上述B部分第2條規定的步驟。 

 

如果顧客在取貨日和取貨日後的7天內未提取產品,則此訂單將被取消,DFS將在訂單取消後的7天內向顧客退款。 

 

4- 法定擔保

 網站上銷售的產品符合澳洲現行的非排他性法定擔保,具體包括但不限於以下擔保:

 

4.1 – 品質合格擔保

 

在遵守《澳洲消費者法》第54條的前提下,提供給顧客的產品品質合格,是指產品符合同類商品通常具備的所有預期用途、其外觀和裝飾加工合格、無缺陷、安全且耐用,其中包括產品性質、價格、任何包裝上的說明、DFS或製造商所作出的任何陳述以及其他相關情況皆無疑義。 

 

4.2 – 適用性擔保

 

在遵守《澳洲消費者法》第55條的前提下,提供給顧客的產品適用於任何披露的目的以及DFS或製造商聲明為合理適用的任何目的。

 

4.3 – 根據文字說明提供產品的相關擔保

 

在遵守《澳洲消費者法》第56條的前提下,根據文字說明提供給顧客的產品(包括透過在網站上披露的方式展示)符合相應的文字說明。

 

4.4 – 退回有缺陷或不合規的產品

 

如果產品有缺陷或不合規的情況,顧客可以聯絡顧客服務部。提出申索後,如果顧客要退貨,應根據本細則A部分第6.2條的規定退回產品。

 

DFS將在合理時限內確認顧客所聲稱的退貨產品缺陷或不合規是否屬於上述法定擔保範圍或《澳洲消費者法》規定的其他擔保範圍,在適用情況下,DFS將履行相應的擔保。

 

4.5 – 製造商明示保證

 

這些法定擔保獨立於製造商對特定產品作出的任何明示保證。

 

4.6 – 無額外擔保

 

除非本細則中明確規定或提述,且適用法律不允許排除任何擔保、保證和條件,否則本細則排除法律明示或暗示的、與DFS履行本細則下的義務相關的、與供應或即將供應的任何產品相關的所有擔保、保證、條件、條款和義務,且B部分第4條(本條)規定的權利是顧客就缺陷產品享有的唯一排他性補救措施。 

 

5-保護個人資料

 

關於DFS在澳洲收集和處理顧客個人資料的事宜,私隱政策中有詳細說明,並且受《1998年私隱法令》(聯邦)約束。         

 

6- 適用法律和管轄權

 

本細則受澳洲新南威爾士州現行法律的約束和管轄。在未能友好解決任何爭議的情況下,相關方同意服從新南威爾士州和澳洲聯邦法院的專屬管轄權。 

 

 

本C部分僅適用於在中國香港使用服務和購買產品的用戶和顧客。 

 

1–定義

 

在本細則中,除非另有說明,否則相關詞語的定義如下: 

 

國家/地區特定要求:指與香港海關、消費稅、邊境防護和稅收相關的所有適用要求。 

 

DFS:指DFS集團有限公司,地址為香港九龍尖沙咀東部麼地道77號華懋廣場8樓 

 

價格:指網站上顯示的價格。這些價格以港元表示,並且包括任何適用的折讓金額和其他稅項及關稅。 

 

2– 訂購

 

顧客可以根據以下步驟自行選擇想要在網站上訂購的產品:

  • 顧客將產品添加到購物袋中;

  • 顧客輸入自己的個人資料(例如姓名、出生日期、電郵地址和手機號碼);

  • 如要在DFS旗下的香港T廣場店鋪取貨,顧客應選擇「網購店取」。 

  • 送貨上門只適用於中國香港的地址;

  • 顧客在檢查和修改(如有需要)購物袋的內容後,點擊「結帳」確認其購物袋;

  • 顧客同意遵守所有適用的國家/地區特定要求、本細則和DFS私隱政策; 

  • 顧客指明信用卡類型和相應的卡號(或使用DFS接受的其他付款方式);

  • DFS會向顧客發送電子郵件或短訊,確認收到訂單(「訂單確認信」);

  • 如需取消「網購店取」的訂單,可以隨時透過即時聊天功能聯絡我們的顧客服務團隊。取消不收取費用;

  • DFS可在顧客取貨前的任何時間出於以下任何原因拒絕或取消訂單:(a)根據本細則,你不符合訂購相關產品的條件;(b)你訂購的任何產品無法供應;(c)你提供的資料不完整或有任何不準確;(d)產品文字說明(包括價格)有任何錯誤;

  • 如果DFS拒絕或不接受訂單,將不會收取任何費用。在此情況下,DFS會將惠顧金額按原付款方式退回;

  • 如果DFS拒絕、取消、不接受或撤銷已接受的訂單,DFS不承擔任何責任,你無權向DFS提出任何申索。

 

3– 店內取貨

 

顧客需要在訂單確認信中註明的日期前往相應的DFS旗下香港T廣場店鋪的取貨櫃檯提取產品。 

 

顧客必須在提取訂單時出示訂單確認信。顧客可能需要提供ID。

 

若顧客在預定取貨時間後的72小時內未提取產品,訂單將被取消,DFS會將購買金額按原付款方式以港元退回予顧客。 

 

在旺季及特別日子(如情人節、母親節),DFS或會酌情調整定價、訂單截止時間及取貨時間。惡劣的天氣情況(如八號颱風信號)可能會導致發貨至DFS中國香港店鋪的訂單出現延誤。

 

4– 法定擔保

 

網站上銷售的產品符合中國香港現行的非排他性法定擔保,具體包括但不限於以下擔保:

 

4.1 – 具可商售品質擔保

 

在遵守《香港貨品售賣條例》第16條的前提下,提供給顧客的產品具可商售品質,是指考慮到產品的任何文字說明、價格和所有其他相關情況,產品符合合理的人認為滿意的標準。產品的品質包括其外觀和裝飾加工、安全性和耐用性。產品不能有缺陷,包括不能有輕微缺陷,除非DFS已提請你注意該等缺陷。

 

4.2 – 適用性擔保

 

在遵守《香港貨品售賣條例》第16條的前提下,提供給顧客的產品適用於任何披露的目的以及DFS或製造商聲明合理適用的任何目的。

 

4.3 – 根據文字說明提供產品的相關擔保

 

在遵守《香港貨品售賣條例》第17條的前提下,根據文字說明提供給顧客的產品(包括透過在網站上披露的方式展示)符合相應的文字說明。

 

4.4 – 退回有缺陷或不合規的產品

 

如果產品有缺陷或不合規的情況,顧客可以聯絡顧客服務部。提出申索後,如果顧客要退貨,應根據本細則A部分第6.2條的規定退回產品。

 

DFS將在合理時限內確認顧客所聲稱的退貨產品缺陷或不合規是否屬於上述法定擔保範圍或《香港貨品售賣條例》規定的其他擔保範圍,在適用情況下,DFS將履行相應的擔保。

 

4.5 – 製造商明示保證

 

這些法定擔保獨立於製造商對特定產品作出的任何明示保證。

 

4.6 – 無額外擔保

 

除非本細則中明確規定或提述,且適用法律不允許排除任何擔保、保證和條件,否則本細則排除法律明示或暗示的、與DFS履行本細則下的義務相關的、與供應或即將供應的任何產品相關的所有擔保、保證、條件、條款和義務,且C部分第4條(本條)規定的權利是顧客就缺陷產品享有的唯一排他性補救措施。 

 

5– 適用法律和管轄權

 

本細則受中華人民共和國香港特別行政區現行法律約束和管轄。在未能友好解決任何爭議的情況下,相關方同意服從香港法院的專屬管轄權。

本D部分僅適用於在歐洲使用服務和購買產品的用戶和顧客。 

 

1– 私隱及資料保護

 

DFS作為《歐洲通用數據保護條例(EU 2016/679)》所定義的「數據控制者」,會致力於保護顧客的個人資料。DFS處理顧客資料的目的是為了執行T貴賓會計劃、遵守任何法律義務,或用於我們的合法利益,例如開展與我們的產品相關的研究和統計分析。 

 

在徵得顧客自願作出同意的情況下,DFS亦會將顧客的資料用於市場營銷用途,或向顧客發送通訊。在此情況下,基於我們的合法利益,DFS將根據顧客的購物偏好和興趣,在顧客已同意接收此類通訊的前提下,對顧客的資料進行自動化處理,以用於分析和通訊目的。 

 

數據控制者可以將顧客的個人資料傳送給DFS集團的其他公司,包括意大利的DFS Italia S.r.L和法國的DFS France SAS或其他可信賴的第三方(例如銀行、公司交易和特殊運營的其他實體,實現上述目的所需的諮詢服務、專業服務和技術服務提供商等),當中可能包括非歐盟國家的接收者。如需進一步瞭解DFS如何使用、為何使用你的資料(包括資料保留期限),以及與你的資料相關的權利,請查閱我們的私隱政策,或在店鋪中索取詳細公告。你亦可以透過dpofrance@dfs.com或dpo@dfs.com聯絡我們的資料保護主任(DPO)。

 

2– 意大利

 

在本條中,「DFS」是指意大利的DFS Italia S.r.L,地址為Sestiere Castello 6073 CAP 30122 Venezia, Italy  

 

本細則受意大利現行法律的約束和管轄。在未能友好解決任何爭議的情況下,相關方同意服從威尼斯法院的專屬管轄權。上述內容不會妨礙你以消費者的身份在你的居住地或住所的法院尋求補救的權利。

 

作為法院訴訟程式的替代方案,你應註意,如果你作為消費者與意大利的DFS Italia S.r.L之間發生爭議,歐盟委員會將提供網上爭議解決平台,以便在法庭之外解決爭議(歐盟法規第524/2013號第14條第1款)。如果你是消費者,可以通過以下連結作出投訴:http://ec.europa.eu/consumers/odr。應於網上爭議解決平台插入的電郵地址為dfs.legal@dfs.com

 

3– 法國 

 

在本條中,DFS是指法國的DFS France SAS,地址為21 rue de La Monnaie 75001, France  

 

3.1 – 巴黎新橋莎瑪麗丹百貨公司的會員優惠

 

無結帳收據換貨

 

會員可在購買後30天內,憑購買時使用的有效會員卡(電子卡或實體卡)作為證明,親自在莎瑪麗丹百貨公司換貨,退回的商品需附有原裝包裝。 

  • 任何已使用、磨損、修改、消耗或損壞的商品,或任何涉及個人衛生的商品,均不接受換貨。

  • T貴賓會會員帳戶中的購買紀錄將作為換貨依據。

 

免費個人造型指導

 

翡翠卡會員或更高等級會員每一曆年可在莎瑪麗丹百貨免費享用1次造型指導,時間最長2個小時。此服務需要提前預約,並需視乎預約時的安排而定。最遲可在預訂日期前48小時更改時間或取消預約。此項優惠不能結轉至下一個曆年,任何過期而未使用的個人造型指導將會作廢。

 

免費修改

 

會員憑有效會員卡在莎瑪麗丹百貨公司購買任何商品(特價商品和推廣商品除外)均可享用免費修改服務。修改服務的詳情請向店內的禮賓服務台查詢。已修改的商品恕不接受退換。

 

T貴賓會

翡翠卡

尊譽寶石卡

尊譽鑽石卡

簡單修改

複雜修改

特殊修改

加急服務

 

 

 

巴黎免費速遞(市內)

 

T貴賓會會員在莎瑪麗丹百貨公司購物滿200歐元,翡翠卡會員或更高等級會員在店內購物,憑有效會員卡可享有巴黎市內免費速遞服務。關於交貨時間表和詳細資料,請聯絡店內的銷售助理。

 

免費泊車

 

翡翠卡會員或更高等級的會員在莎瑪麗丹百貨公司購物滿100歐元,當天可在Indigo Louvre-Samaritaine停車場享用單次2小時的免費泊車,停車場地址:1 place du Louvre, 75001 Paris, France。會員可在新橋店鋪的顧客關係服務台憑當日的購買收據正本和有效會員卡,兌換一張當日的2小時免費泊車券。每位會員每天只能兌換和使用一張免費泊車券。

 

3.2 – 適用法律及管轄權

 

本細則受法國現行法律的約束和管轄。在未能友好解決任何爭議的情況下,相關方同意服從巴黎法院的專屬管轄權。

 

 

1.此推廣活動適用於所有在以下店鋪購物的現有和新加入的DFS旗下T貴賓會會員(「會員」):

• DFS旗下澳門T廣場四季名店

• DFS旗下澳門T廣場新濠天地店

•  DFS旗下澳門T廣場美妝世界澳門銀河店

 

2. 參與此推廣活動將被視為接受所有條款及細則,所有參加者均受條款及細則約束。

 

3. DFS的董事、管理層、員工及其相關人員不得參加此促銷活動。

 

4. 此推廣活動有效期為2021年4月10日至11日, 時間為下午1點至5點(「推廣期」)。

 

5.活動內容:

於推廣期內:

a)購買美妝及香水商品滿MOP$2,888,即有機會參與幸運抽獎一次。

 

6. 每位會員在每場抽獎只限中獎一次,但每名會員在推廣期內(2場抽獎)可多次參與及不限中奬次數。

 

7. 每位會員必須在現場參加幸運抽獎。

 

8.每位會員應在兌換櫃檯出示合資格的收據和商品。

a)下午1點至5點之購物單據為下午5時15分抽獎的有效單據。

 

9.抽獎活動將在店內舉行,每次抽獎將會抽出10名獲獎者(「獲獎者」)。

 

10.獲獎者將在店內被點名3次,並要求出示有效的收據和T貴賓會員卡以確認身份。

 

11. 如獲獎者被點名3次後未能出現,獲獎者將被視為放棄獎品。

a) 如首次獲獎者未能出現,將於現場重新抽出第二位獲獎者或第三位獲獎者替補。

b) 如兩輪後均未能抽出替補者,未被領取之獎品將沒收。

 

12. DFS保留在獲獎者沒法出示有效收據的情況下選擇其他獲獎者的權利。

 

13. 每位獲獎者將可獲價值MOP$1,000至MOP$5,000不等的獎品乙份,獎品總值約為MOP$126,000(「獎品」)。

 

14. 此推廣活動不可與任何其他推廣優惠、尊享或員工折扣同時享用。

 

15. 禮品或任何未經使用的部分禮品不可兌換成其他利益,包括及不限於DFS禮品卡、現金或其他貨幣、店鋪信用額、會員積分、任何種類的服務或任何形式的推廣活動。

 

16. 如獎品(或部份獎品)未能提供,根據法律所定明,DFS保留以價值相等的獎品(或部份獎品)取代的權利。

 

17. 如獲獎者需作出退換,退款程序只可於獎品同時退回的情況下進行,獎品須為原狀、未被使用、打開及沒有破損。

 

18. 所有參加者均在沒有報酬情況下授權予DFS於任何媒體無限期使用其名字、類似信息、相片及/或聲音(如得獎),包括相片、影片及/或相似錄像),以及推廣由DFS製造、分發及/或提供的任何產品。

 

19. 除了法例中任何不得免除或限制的責任,DFS(包括所有主管、員工及代理商)將不會對此即時抽獎的任何直接、間接、特殊或相應引致的個人或永久受傷、死亡或任何損失或損毀(包括失去機會)而承擔責任。

 

20. 如英文、繁體中文及簡體中文版本當中有任何不一致性或不清晰之處,一概以英文版本為準。

 

21. DFS集團保留對此推廣活動進行修改、增加、修訂、取消、刪除或其他調整而不作另行通知的權利。請登入DFS.com查看本次推廣活動的最新詳情及其條款及細則。

 

22. 如果由於任何超出DFS合理控制範圍的原因(包括但不限於技術困難、未經授權的干擾或欺詐),促銷受到任何方式的干擾或無法預期進行,在法律允許的最大範圍內,DFS保留自行決定(a)取消任何參賽者的資格或(b)在遵守監管機構的任何書面指示的情況下酌情修改、暫停、終止或取消促銷活動的權利。

 

23. 如有任何爭議,將以DFS集團之最終決定為依歸。 

 

24. 如DFS確認任何與此推廣活動的收據是以欺詐手段所得,或為收據的轉載或複印版本,DFS有權在任何時候自行決定取消發放任何獎項。

Terms and Conditions

To participate, you must have your personal Instagram account that is set to public. You must upload a photograph of yourself that represents one (1) of three (3) themes, namely “No Filter”, “Empowerment”, and “Diversity”. The photograph must be uploaded on to your personal Instagram profile (feed, not stories). The caption of the photograph should embrace your chosen theme and encourage others to celebrate their individuality. The caption must include the hashtag “#FirstClassBeauty2021”, and mention your chosen theme (“No Filter”, “Empowerment”, or “Diversity”). The caption must also mention the “@dfsofficial” Instagram page. Using the hashtag “#DFSBestSelfForward” in your submission is encouraged. No purchase is necessary to enter or win. A purchase does not improve your chances of winning.

The Contest is organised by DFS Group Limited (CR No.: 0034425), a limited liability company incorporated in the Hong Kong SAR of the People’s Republic of China (“Hong Kong”) with its business address at 8/F, Chinachem Golden Plaza, 77 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong (“DFS”). Participation in the Contest constitutes acceptance of these Terms and Conditions. By entering the Contest, you have fully understood and agree to be bound by these Terms and Conditions.

This Contest takes place online on Instagram. The Contest is in no way endorsed or sponsored by Instagram. Any questions, comments or complaints regarding the Contest must be directed to DFS.

1. Start / End Dates  

1.1. The Contest starts on 11 August 2021 at 12:00 A.M. Hong Kong Time (“HKT”) and ends on 28 August 2021 at 11:59 P.M. (HKT) (the “Contest Period”). Entrants may enter the Contest at any time during the Contest Period.

1.2 The sole determinant of time for the purposes of this Contest, including receipt of a valid Submission (defined below), will be the Contest computer servers (“Contest computers”). Proof of transmission (screenshots or captures, etc.) or attempted transmission does not constitute proof of delivery or receipt by the Contest computers or DFS. DFS is not responsible for any entries that are late, lost, misdirected, or not received.

2. Who can Enter 

2.1. To be eligible to participate, you must be an individual currently legally residing in Hong Kong or Macau SAR and at least 18 years old at the time of their entry to the Contest. Proof of eligibility may be required by DFS.
2.2. Directors, officers, management personnel, employees and affiliated persons of DFS, and their immediate family members, are not allowed to participate in the Contest. Parents, siblings, spouse, children and grandparents are considered as immediate family members.  

3. How to Enter
3.1 To enter the Contest: -
(a) during the Contest Period, you must have your personal Instagram account that is set to public;
(b) you must personally upload a photograph of yourself that represents one of the three themes, namely, “No Filter”, “Empowerment”, and “Diversity” (each a “Theme” and collectively the “Themes”), to your own Instagram profile (Feed, not Stories) during the Contest Period (each such photograph of yourself shall be referred to as a “Portrait”, and each uploading of a Portrait together with the caption shall be referred to as a “Submission”);
(c) the caption of the Portrait should embrace your chosen Theme and encourage others to do so as well;
(d) the caption must include the hashtag “#FirstClassBeauty2021,” and mention your chosen Theme (“No Filter”, “Empowerment”, or “Diversity”); and
(e) the caption must also mention the “@dfsofficial” Instagram page.
3.2 Using the hashtag “#DFSBestSelfForward” in your Submission is encouraged.
3.3 No purchase is necessary to enter or win. A purchase does not improve your chances of winning.
3.4 Each entrant shall only be eligible for a maximum of one (1) Submission during the Contest Period.
3.5 An entrant may only use one (1) personal Instagram account/ username to participate in the Contest.
3.6 DFS reserves the right to, in its sole and absolute discretion, exclude or disqualify any of the following entrant(s) and/or Submission(s), and forfeit the Prize(s) (as defined below) won (if applicable): -
(a) any person who is found to have entered the Contest with more than one (1) Instagram account and all the Submission(s) made by such person;
(b) all incomplete or non-conforming Submission(s) and the relevant entrant(s); and
(c) Submissions with the same Portrait by the same or different entrant(s) and/or Instagram account(s).
3.7 DFS will not verify receipt of Submissions. Submissions that are late, lost, stolen, undelivered, illegible, contain false information, damaged, misdirected, mutilated, garbled or incomplete, altered or otherwise irregular, generated by script, macro or other automated or mechanical means, that have been submitted through illicit means or by any means which subvert the entry process or that do not conform with or satisfy any or all of the conditions set out in these Terms and Conditions will be void. Multiple entrants are not permitted to share the same email address. Any attempt by any entrant to enter the Contest by using multiple/different email addresses, identities, registrations and logins, or any other methods will void that entrant's entries and that entrant may be disqualified. Use of any automated program to enter will result in disqualification.

4. Content Restrictions
4.1 Each Submission shall conform to the following content restrictions, failing which shall result in immediate disqualification and removal from the Contest in DFS’ sole and absolute discretion:-
(a) Your Submission (both the Portrait and the caption) must be original and unique, and you must have all necessary rights, title, and interests in and to the Submission for the purposes of the Contest. For the avoidance of any doubt, your Portrait cannot be something that you have copied or downloaded (e.g. from the worldwide web, stock photography or otherwise), and must not be a modification, enhancement or alteration of a third party’s pre-existing work;
(b) It is your sole responsibility to make sure that the person(s) depicted in your Portrait (if any) have given his/her/their explicit consent for the photograph to be taken, submitted and uploaded for the purposes of the Contest and that no intellectual property rights of any person or entity are violated by your Submission. Company may reject or remove any Submission if it believes in its sole discretion that such required consent has not been collected and/or any third party’s intellectual property rights have been violated;
(c) The Submission must not contain any material that violates or infringes the intellectual property rights or other rights of any other person or entity;
(d) The Submission must not contain any material that is inappropriate, indecent, obscene, hateful, tortious, defamatory, slanderous or libelous (including without limitation nudity, violence, obscenity, profanity, pornography, illegal activity or anything offensive in nature);
(e) The Submission must not contain any material that promotes bigotry, racism, hatred or harm against any group or individual or promotes discrimination of any kind;
(f) The Submission must not contain any material that is unlawful, in violation of or contrary to any applicable laws and regulations;
(g) The Submission must not contain any material that promotes illegal drugs or firearms (or the use of any of the foregoing), or any activities that may appear unsafe or dangerous, or any particular political agenda or message;
(h) The Submission must not depict DFS in any way that would constitute trade disparagement or defamation, contain any defamatory or negative statements about DFS, its personnel, its products, and/or its services;
(i) The Submission must be consistent with the image and values of DFS and be consistent with and satisfy the purposes of the Contest;
(j) The Submission must not have been submitted previously in a promotion or contest of any kind or exhibited or displayed publicly through any means prior to the Contest;
(k) The Submission must not contain commercial content or promotions for any products or services other than products and services of DFS; and
(l) The Submission must not contain any identifiable third party products, trademarks, brands and/or logos, other than those of DFS (e.g. any buildings, products appearing in your Submission must not contain any visible logos, trademarks or other third party materials unless the appropriate consents have been obtained --- NOTE: all identifiable third party products, trademarks, brands and/or logos for which consent has not been obtained by the entrant must be blurred out so as to be unrecognizable).

5. Warranties and Representations
5.1 By entering the Contest, you warrant and represent the following :-
(a) the Submission is your original work;
(b) you are the sole and exclusive author and owner of the Submission;
(c) the Submission does not and will not violate or infringe any rights (including without limitation intellectual property rights) of any third parties;
(d) the third party(ies) appearing in the Submission (if any) has/have given you the appropriate explicit consent to be photographed and such photograph(s) being used in accordance with these Terms and Conditions;
(e) all information you have provided in respect of the Contest is true and accurate; and
(f) it shall be lawful for you to enter the Contest and make the Submission.

6. Determination of Winners
6.1 The following process will be used to determine the winning entry: -
(a) After the Contest Period, Submissions will be judged by a panel of judges selected by DFS, which may include members of DFS’ marketing team and DFS’ advertising and promotional agencies (the “Judging Panel”); and
(b) All Submissions (both the Portrait and the caption) will be judged at the sole and absolute discretion of the Judging Panel according to the following criteria in equal measure: (i) quality, meaning the brightness and evenness of illumination, contrast, resolution, geometry and colour; (ii) creativity, meaning the artistic interpretation of one of the Themes; and (iii) uniqueness, meaning unlike anything else and originality.
6.2 By submitting a Submission, entrants agree to abide by the aforesaid process of winner selection and the Judging Panel’s decision, which shall be final and binding in all matters related to the Contest.

7. Prizes
7.1 There are a total of three (3) bundles of prizes (each bundle a “Prize” and collectively the “Prizes”), each of which includes one (1) Guerlain – Limited Edition KISSKISS Creamy Shaping Lip Color, one (1) Shu Uemura – Cleansing Oil (mini size), one (1) Shiseido – ULTIMUNE Power Infusing Concentrate (full size), and one (1) Clé de Peau Beauté – Cleansing Cream Oil (full size), at a total cost of around HK$2,195.00.
7.2 One (1) winner will be selected per Theme. The odds of winning a Prize depend on the number, quality, creativity and uniqueness of eligible Submissions received.
7.3 If a Prize (or part of the Prize) becomes unavailable for reasons beyond DFS’ control, DFS, to the extent permitted by law, reserves the right to substitute the Prize (or that part of a Prize) with a prize that in DFS’ discretion is determined to be of equal or similar value and that is reasonably similar to the original Prize.
7.4 The Prizes will be addressed and mailed to the winners according to their contact details shared with DFS after the winners have been announced.
7.5 All Prizes are non-negotiable, non-transferrable and not redeemable for cash, coupons, DFS Gift Cards, DFS vouchers, store credits, any other forms of credit, and/or any other membership points or services. Prizes are provided "as is" without further representation, warranty or guarantee of any kind, express or implied. In no event shall DFS be obligated to award any of the Prizes should it determine, in its sole and absolute discretion, that the Submissions are unsatisfactory. Winners are solely responsible for all federal, state, and local taxes and other fees associated with the receipt and/or use of the Prizes.

8. Notification of Winners and Prize Collection
8.1 Winners will be announced on DFS’ official Instagram Page (i.e. “dfsofficial” Instagram page) on 1 September 2021 (HKT).
8.2 Winners will also be contacted by DFS via Instagram’s Direct Message feature with the Instagram usernames used by the winners to enter the Contest (each a “Registered Instagram Username”) on 1 September 2021 (HKT).
8.3 If requested by DFS, a winner shall within three (3) days of Prizes notification: -
(a) sign and return a liability / publicity release and/or license agreement (in DFS’ standard form without amendment); and/or
(b) submit release(s) and/or authorization(s) (in DFS’ standard form without amendment) from any and all third party(ies) appearing in his/her Submission (if applicable), without any payment or consideration to be paid by DFS,failing which may result in disqualification of the Submission and the winner, as well as the forfeiture of the Prize, in DFS’ sole and absolute iscretion.
8.4 If one of the following events occurs, the Prize(s) shall be forfeited and DFS reserves the right to award such Prize(s) or any part thereof to other winner(s) or reserve entries, if applicable, in its sole and absolute discretion: -
(a) a winner cannot be contacted with the Registered Instagram Username within three (3) days of the Prize notification;
(b) a winner rejects his/her Prize; and
(c) a winner fails to comply with these Terms and Conditions.
8.5 Winners’ names and/or usernames and Submissions may be published on DFS’ website and/or social media channel(s) (including, but not limited to, DFS’ official Instagram page).
8.6 An entrant is not deemed a winner of any Prize, even if the winning notification should so indicate, unless and until the entrant's eligibility has been verified, all required documents returned and executed, and the entrant has been notified that the acceptance and verification process is complete.

9. Intellectual Properties
9.1 By entering the Contest, you agree for DFS to feature your Submission on DFS’ website and/or social media channel(s) (including, but not limited to, DFS’ official Instagram page) and you agree:-
(a) to give DFS a royalty-free, irrevocable, non-exclusive license to use, reproduce, modify, publish, create derivative works from, and display such Submissions in whole or in part, on a worldwide basis and in perpetuity, and to incorporate it into other works, in any form, media or technology now known or later developed (and the right to sub-license and assign) for the purposes of implementing the Contest, product and brand marketing and promotions by DFS and/or all commercial purposes;
(b) that DFS dealing with your Submissions in any way that may otherwise violate or infringe your moral rights, and you agree not to assert your moral rights (if any) in respect of your Submissions against DFS or its assigns, licensees or successors; and
(c) that you shall execute all such documents and take such other steps as may from time to time be necessary for the purposes above.

10. Conditions, Limitations and Liabilities
10.1 By entering the Contest, you agree to release, hold harmless and indemnify DFS, its advertising and promotional agencies, the Judging Panel and any member of DFS, or other party in any way involved in the development or administration of this Contest, including suppliers of materials or services related to the Contest and all of their respective shareholders, directors, officers, employees, agents, representatives, successors and assigns (the “Releasees”) for all losses, costs, damages or claims arising as a result of or in connection with your Submissions, participation in the Contest, judging of Submissions, the awarding, accepting, arranging or use of the Prizes, non-compliance with these Terms and Conditions or any applicable laws and regulations and/or violation or infringement of any third party rights.
10.2 Without limiting the generality of the foregoing, the Releasees are not responsible for and expressly disclaim any and all liabilities associated with: -
(i) incorrect or inaccurate Submission information, including communication failures or human error that may occur in the receipt or processing of Submissions, or for destruction of or unauthorized access to, or alteration of, Submissions in a manner that is not expressly allowed under these Terms and Conditions;
(ii) late, lost, stolen, misleading, damaged, misdirected, garbled, incomplete, altered or otherwise irregular Submissions or transmissions, those that have been submitted through illicit means or do not conform with or satisfy any or all of the conditions of the Terms and Conditions;
(iii) any loss, damage, or claims caused by, or in any way related to an awarded Prize or the Contest itself;
(iv) any problems or technical malfunctions;
(v) any errors, omissions, incorrect or inaccurate information in any Contest-related materials, including, without limitation, printing or advertising errors or the failure of or problems with any equipment or programming associated with or used in the Contest howsoever caused;
(vi) the security or privacy of information transmitted via computer networks or for breaches of privacy due to interference by third party computer "hackers" or otherwise;
(vii) any claims regarding the judging of Submissions, or the awarding, accepting, arranging or use of the Prizes; or
(viii) electronic communications which are undeliverable as a result of any form of active or passive filtering of any kind.
Submission material/data that has been tampered with or altered is void.
10.3 Releasees shall not be liable: -
(a) for exercising DFS’ rights under these Terms and Conditions or as otherwise permitted by law, if the Contest cannot take place or if any Prize cannot be awarded or redeemed due to causes beyond its control or otherwise not allowed under the applicable laws and regulations;
(b) for technical malfunctions, errors or failure of any kind, lost Submissions, lost or unavailable network connections, Instagram, Internet or ISP availability, or failed, incomplete or delayed computer or mobile device transmissions which may limit one’s ability to enter the Contest, including any damage to any computer or mobile device relating to or resulting from participating in the Contest; and
(c) for damages or losses of any kind, including direct, indirect, incidental, consequential or punitive damages.

11. Reservation of Rights
11.1 DFS reserves the right to, at its sole and absolute discretion and without any prior notice whatsoever:-
(a) cancel, terminate, modify, extend or suspend the Contest or amend or substitute any of these Terms and Conditions at any time and for any reason, including without limitation where the administration, security, fairness or proper conduct of the Contest shall be corrupted or affected by virus, bugs, fraud or other causes beyond its control, or the receipt of an insufficient number of Submissions; and/or
(b) disqualify any entrant or Submission for any reason, including without limitation for non-compliance with these Terms and Conditions, tampering with the entry process or the operation of the Contest, attempting to undermine the legitimate operation of the Contest by cheating, hacking, deception or other unfair playing practices, acting in an unsportsmanlike manner or intending to annoy, abuse, threaten or harass any other entrants or DFS representatives. ANY ATTEMPT BY AN INDIVIDUAL TO DELIBERATELY DAMAGE THE CONTEST INSTAGRAM PAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS CONTEST IS A VIOLATION OF CRIMINAL AND CIVIL LAWS, AND SHOULD SUCH AN ATTEMPT BE MADE, DFS WILL DISQUALIFY ANY SUCH INDIVIDUAL AND RESERVES THE RIGHT TO SEEK DAMAGES AND OTHER REMEDIES (INCLUDING ATTORNEYS’ FEES) FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW, AND TO BAN OR DISQUALIFY AN ENTRANT FROM THIS AND FUTURE CONTEST(S).
11.2 In the event that the operation of the Contest or any part thereof (a) shall require any prior approval, consent and/or permit from any competent authorities of any jurisdictions; and/or (b) under these Terms and Conditions (as may be amended or substituted from time to time) shall be contrary to any applicable laws and regulations of any jurisdictions, the relevant jurisdictions shall automatically be excluded from the Contest and no entrants of such jurisdictions shall be eligible to enter into the Contest.
11.3 DFS reserves the rights to conduct verification of the Submission(s) by contacting the entrant(s) and to request additional information relevant to the participation in the Contest.
11.4 DFS’ decisions are final and binding in all matters relating to the Contest.

12. Disputes and Governing Law
12.1 If a dispute arises between the entrant and DFS, DFS encourages entrants to try and resolve the dispute by first contacting DFS to seek a resolution. If a dispute cannot be resolved, then the entrant and DFS irrevocably submits to the exclusive jurisdiction of the courts of Hong Kong.
12.2 These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute, controversy or claim arising out of or relating to these Terms and Conditions, or the breach, termination or invalidity of these Terms and Conditions, shall be submitted exclusively to the competent Courts in Hong Kong.

13. General
13.1 Each of the provisions in these Terms and Conditions shall be construed independently of every other such provision. In the event that any one or more of the provisions of these Terms and Conditions shall be determined by any court or competent authority to be illegal, invalid and/or unenforceable in any respect, then such determination shall not affect any other provision of these Terms and Conditions, all of which shall remain in full force and effect. You agree that in place of the unenforceable provision or provisions shall be substituted a new provision or provisions as like in force and effect as may be permitted by law.
13.2 Any person other than an entrant to the Contest or DFS shall not benefit from or be entitled to enforce any provision of these Terms and Conditions. Any person other than an entrant to the Contest or DFS shall not benefit from or be entitled to enforce any provision of these Terms and Conditions. DFS shall not be required to notify or obtain the consent of any party in order to rescind or vary these Terms and Conditions.
13.3 Intellectual Property: All intellectual property, including but not limited to trademarks, trade names, designs, Contest materials, web pages, source code, drawings, illustrations, logos, slogans and representations are owned by either DFS and/or their respective affiliates or authorized licensors. All rights are reserved. Unauthorized copying or use of any copyrighted materials or intellectual property without the express written consent of its owner is strictly prohibited.

14. Use of Data
14.1 DFS will be collecting personal data of entrants for the purposes of conducting this Contest, which may include disclosure to third parties for the purpose of processing and conducting the Contest, and for promotional purposes surrounding this Contest, in accordance with its Privacy Policy available at https://www.dfs.com/en/privacy-policy. By entering the Contest, entrants agree to DFS’ collection and usage of personal data and acknowledge that they have read and accepted DFS’ Privacy Policy. The personal data collected will be retained for as long as required to fulfil the aforesaid purposes.
14.2 The personal data provided by entrants to the Contest will be used to send them promotional, marketing or publicity communications only if they consent to such use.
14.3 DFS will also ask entrants to allow DFS to use their name, entry, image and/or voice in the event that they are a winner in any media for a one (1) year period of time without remuneration for the purpose of promoting this Contest (including any outcome) and/or promoting products manufactured, distributed and/or supplied by DFS.
14.4 Entrants have the right to withdraw their consent and to access, change and/or update and/or delete their personal data.
14.5 Entrants may contact DFS if they have questions or requests about privacy and data protection at 8/F, Chinachem Golden Plaza, 77 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong during DFS’ office hours or at dpo@dfs.com.

15. Translations; Terms and Conditions Govern
15.1 These Terms and Conditions shall be in English only, which language shall prevail, govern and control in all aspects, and all translated versions of these Terms and Conditions in any other language shall be for reference only and shall not be binding. In the event of any discrepancy or inconsistency between the English version and any translated version, the English version shall prevail.
15.2 In the event of any discrepancy or inconsistency between the Terms and Conditions and disclosures or other statements contained in any Contest related materials, the Terms and Conditions shall prevail, govern and control.

 

Terms and Conditions

To participate, you must have your personal Facebook account. You must leave a comment sharing how using beauty products has empowered you and allowed you to embrace your true self under the Giveaway post. ‘Liking’ the DFS’ Facebook Page and tagging one (1) friend may increase your chances of your entry being considered. No purchase is necessary to enter or win. A purchase does not improve your chances of winning.
The Giveaway is organised by DFS Group Limited (CR No.: 0034425), a limited liability company incorporated in the Hong Kong SAR of the People’s Republic of China (“Hong Kong”) with its business address at 8/F, Chinachem Golden Plaza, 77 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong (“DFS”). Participation in the Giveaway constitutes acceptance of these Terms and Conditions. By entering the Giveaway, you have fully understood and agree to be bound by these Terms and Conditions.
This Giveaway takes place online on Facebook. The Giveaway is in no way endorsed or sponsored by Facebook. Any questions, comments or complaints regarding the Giveaway must be directed to DFS.

1. Start / End Dates
1.1. The Giveaway starts on 16 August 2021 at 12:00 A.M. Hong Kong Time (“HKT”) and ends on 23 August 2021 at 11:59 P.M. (HKT) (the “Giveaway Period”). Entrants may enter the Giveaway at any time during the Giveaway Period.
1.2. The sole determinant of time for the purposes of this Giveaway, including receipt of a valid Submission (defined below), will be the Giveaway computer servers (“Giveaway computers”). Proof of transmission (screenshots or captures, etc.) or attempted transmission does not constitute proof of delivery or receipt by the Giveaway computers or DFS. DFS is not responsible for any entries that are late, lost, misdirected, or not received.

2. Who can Enter
2.1 To be eligible to participate, you must be an individual currently legally residing in Hong Kong or Macau SAR and at least 18 years old at the time of their entry to the Giveaway. Proof of eligibility may be required by DFS.

3. How to Enter
3.1 To enter the Giveaway, during the Giveaway Period, you must leave a comment sharing how using beauty products has empowered you and allowed you to embrace your true self under the Giveaway post on DFS’ Facebook Page (each such posting of a comment shall be referred to as a “Submission”).
3.2 ‘Liking’ the DFS’ Facebook Page and tagging one (1) friend may increase your chances of your entry being considered.
3.3 No purchase is necessary to enter or win. A purchase does not improve your chances of winning.
3.4 Each entrant shall only be eligible for a maximum of one (1) Submission during the Giveaway Period.
3.5 An entrant may only use one (1) Facebook personal account to participate in the Giveaway.
3.6 DFS reserves the right to, in its sole and absolute discretion, exclude or disqualify any of the following entrant(s) and/or Submission(s), and forfeit the Prize(s) (as defined below) won (if applicable): -
(a) any person who is found to have entered the Giveaway with more than one (1) Facebook account and all the Submission(s) made by such person; and
(b) all incomplete or non-conforming Submission(s) and the relevant entrant(s).
3.7 DFS will not verify receipt of Submissions. Submissions that are late, lost, stolen, undelivered, illegible, contain false information, damaged, misdirected, mutilated, garbled or incomplete, altered or otherwise irregular, generated by script, macro or other automated or mechanical means, that have been submitted through illicit means or by any means which subvert the entry process or that do not conform with or satisfy any or all of the conditions set out in these Terms and Conditions will be void. Multiple entrants are not permitted to share the same email address. Any attempt by any entrant to enter the Giveaway by using multiple/different email addresses, identities, registrations and logins, or any other methods will void that entrant's entries and that entrant may be disqualified. Use of any automated program to enter will result in disqualification.

4. Content Restrictions
4.1 Each Submission shall conform to the following content restrictions, failing which shall result in immediate disqualification and removal from the Giveaway in DFS’ sole and absolute discretion:-
(a) Your Submission must be original and unique, and you must have all necessary rights, title, and interests in and to the Submission for the purposes of the Giveaway. For the avoidance of any doubt, your Submission cannot be something that you have copied or downloaded (e.g. from the worldwide web, or otherwise), and must not be a modification, enhancement or alteration of a third party’s pre-existing work;
(b) The Submission must not contain any material that violates or infringes the intellectual property rights or other rights of any other person or entity;
(c) The Submission must not contain any material that is inappropriate, indecent, obscene, hateful, tortious, defamatory, slanderous or libelous (including without limitation nudity, violence, obscenity, profanity, pornography, illegal activity or anything offensive in nature);
(d) The Submission must not contain any material that promotes bigotry, racism, hatred or harm against any group or individual or promotes discrimination of any kind;
(e) The Submission must not contain any material that is unlawful, in violation of or contrary to any applicable laws and regulations;
(f) The Submission must not contain any material that promotes illegal drugs or firearms (or the use of any of the foregoing), or any activities that may appear unsafe or dangerous, or any particular political agenda or message;
(g) The Submission must not depict DFS in any way that would constitute trade disparagement or defamation, contain any defamatory or negative statements about DFS, its personnel, its products and/or its services;
(h) The Submission must be consistent with the image and values of DFS and be consistent with and satisfy the purposes of the Giveaway;
(i) The Submission must not have been submitted previously in a promotion or giveaway of any kind or exhibited or displayed publicly through any means prior to the Giveaway;
(j) The Submission must not contain commercial content or promotions for any products or services other than products and services of DFS; and
(k) The Submission must not contain any identifiable third party products, trademarks, brands and/or logos, other than those of DFS (e.g. any buildings, products appearing in your Submission must not contain any visible logos, trademarks or other third party materials unless the appropriate consents have been obtained).

5. Warranties and Representations
5.1 By entering the Giveaway, you warrant and represent the following :-
(a) the Submission is your original work;
(b) you are the sole and exclusive author and owner of the Submission;
(c) the Submission does not and will not violate or infringe any rights (including without limitation intellectual property rights) of any third parties;
(d) all information you have provided in respect of the Giveaway is true and accurate; and
(e) it shall be lawful for you to enter the Giveaway and make the Submission.

6. Determination of Winners
6.1 Winners will be determined by the following criteria: -
(a) the score given by a panel of judges selected by DFS, which may include members of DFS’ marketing team and its advertising and promotional agencies (the “Judging Panel”) at their sole and absolute discretion according to the following criteria in equal measure: (i) creativity, meaning the artistic interpretation of how using beauty products has empowered the entrant; and (ii) uniqueness, meaning unlike anything else and originality – ninety percent (90%); and
(b) the number of ‘likes’ received by the Submission – ten percent (10%).
6.2 By submitting a Submission, entrants agree to abide by the aforesaid process of winner selection and the Judging Panel’s decision, which shall be final and binding in all matters related to the Giveaway.

7. Prizes
7.1 There are a total of five (5) bundles of prizes (each bundle a “Prize” and collectively the “Prizes”), each of which includes one (1) Guerlain – Limited Edition KISSKISS Creamy Shaping Lip Color and one (1) Shu Uemura – Cleansing Oil (mini size), at a total cost of around HK$401.00.
7.2 At the end of the Giveaway Period, five (5) winners will be selected. In the event of a tie, all Submission scores based on the criterion specified in Section 6.1 (a) will be re-assessed by the Judging Panel to determine the five (5) winners. The odds of winning a Prize depend on the number, creativity, uniqueness and quality of eligible Submissions received.
7.3 If a Prize (or part of the Prize) becomes unavailable for reasons beyond DFS’ control, DFS, to the extent permitted by law, reserves the right to substitute the Prize (or that part of a Prize) with a prize that in DFS’ discretion is determined to be of equal or similar value and that is reasonably similar to the original Prize.
7.4 The Prizes will be addressed and mailed to the winners according to their contact details shared with DFS after the winners have been announced.
7.5 All Prizes are non-negotiable, non-transferrable and not redeemable for cash, coupons, DFS Gift Cards, DFS vouchers, store credits, any other forms of credit, and/or any other membership points or services. Prizes are provided "as is" without further representation, warranty or guarantee of any kind, express or implied. In no event shall DFS be obligated to award any of the Prizes should it determine, in its sole and absolute discretion, that the Submissions are unsatisfactory. Winners are solely responsible for all federal, state, and local taxes and other fees associated with the receipt and/or use of the Prizes.

8. Notification of Winners and Prize Collection
8.1 Winners (i.e. the Facebook usernames used by the winners to enter the Giveaway (each a “Registered Facebook Username”)) will be announced on DFS’ Facebook page and via Facebook comment under the Giveaway post on 27 August 2021 (HKT).
8.2 Winners will also be contacted by DFS via Facebook’s private message feature with the Registered Facebook Usernames on 27 August 2021 (HKT).
8.3 If requested by DFS, winners shall within three (3) days of Prizes notification, sign and return a liability / publicity release and/or license agreement (in DFS’ standard form without amendment), failure of which may result in disqualification of the Submission and the winner, as well as the forfeiture of the Prize, in DFS’ sole and absolute discretion.
8.4 If one of the following events occurs, the Prize(s) shall be forfeited and DFS reserves the right to award such Prize(s) or any part thereof to other winner(s) or reserve entries, if applicable, in its sole and absolute discretion: -
(a) a winner cannot be contacted with the Registered Facebook Username within three (3) days of the Prize notification;
(b) a winner rejects his/her Prize; and
(c) a winner fails to comply with these Terms and Conditions.
8.5 An entrant is not deemed a winner of any Prize, even if the winning notification should so indicate, unless and until the entrant's eligibility has been verified, all required documents returned and executed, and the entrant has been notified that the acceptance and verification process is complete.

9. Conditions, Limitations and Liabilities
9.1 By entering the Giveaway, you agree to release, hold harmless and indemnify DFS, its advertising and promotional agencies, the Judging Panel and any member of DFS, or other party in any way involved in the development or administration of this Giveaway, including suppliers of materials or services related to the Giveaway and all of their respective shareholders, directors, officers, employees, agents, representatives, successors and assigns (the “Releasees”) for all losses, costs, damages or claims arising as a result of or in connection with your Submissions, participation in the Giveaway, judging of Submissions, the awarding, accepting, arranging or use of the Prizes, non-compliance with these Terms and Conditions or any applicable laws and regulations and/or violation or infringement of any third party rights.
9.2 Without limiting the generality of the foregoing, the Releasees are not responsible for and expressly disclaim any and all liabilities associated with: -
(i) incorrect or inaccurate Submission information, including communication failures or human error that may occur in the receipt or processing of Submissions, or for destruction of or unauthorized access to, or alteration of, Submissions in a manner that is not expressly allowed under these Terms and Conditions;
(ii) late, lost, stolen, misleading, damaged, misdirected, garbled, incomplete, altered or otherwise irregular Submissions or transmissions, those that have been submitted through illicit means or do not conform with or satisfy any or all of the conditions of the Terms and Conditions;
(iii) any loss, damage, or claims caused by, or in any way related to an awarded Prize or the Giveaway itself;
(iv) any problems or technical malfunctions;
(v) any errors, omissions, incorrect or inaccurate information in any Giveaway-related materials, including, without limitation, printing or advertising errors or the failure of or problems with any equipment or programming associated with or used in the Giveaway howsoever caused;
(vi) the security or privacy of information transmitted via computer networks or for breaches of privacy due to interference by third party computer "hackers" or otherwise;
(vii) any claims regarding the judging of Submissions, or the awarding, accepting, arranging or use of the Prizes; or
(viii) electronic communications which are undeliverable as a result of any form of active or passive filtering of any kind.
Submission material/data that has been tampered with or altered is void.
9.3 Releasees shall not be liable: -
(a) for exercising DFS’ rights under these Terms and Conditions or as otherwise permitted by law, if the Giveaway cannot take place or if any Prize cannot be awarded or redeemed due to causes beyond its control or otherwise not allowed under the applicable laws and regulations;
(b) for technical malfunctions, errors or failure of any kind, lost Submissions, lost or unavailable network connections, Facebook, Internet or ISP availability, or failed, incomplete or delayed computer or mobile device transmissions which may limit one’s ability to enter the Giveaway, including any damage to any computer or mobile device relating to or resulting from participating in the Giveaway; and
(c) for damages or losses of any kind, including direct, indirect, incidental, consequential or punitive damages.

10. Reservation of Rights
10.1 DFS reserves the right to, at its sole and absolute discretion and without any prior notice whatsoever:-
(a) cancel, terminate, modify, extend or suspend the Giveaway or amend or substitute any of these Terms and Conditions at any time and for any reason, including without limitation where the administration, security, fairness or proper conduct of the Giveaway shall be corrupted or affected by virus, bugs, fraud or other causes beyond its control, or the receipt of an insufficient number of Submissions; and/or
(b) disqualify any entrant or Submission for any reason, including without limitation for non-compliance with these Terms and Conditions, tampering with the entry process or the operation of the Giveaway, attempting to undermine the legitimate operation of the Giveaway by cheating, hacking, deception or other unfair playing practices, acting in an unsportsmanlike manner or intending to annoy, abuse, threaten or harass any other entrants or DFS representatives. ANY ATTEMPT BY AN INDIVIDUAL TO DELIBERATELY DAMAGE THE GIVEAWAY FACEBOOK PAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS GIVEAWAY IS A VIOLATION OF CRIMINAL AND CIVIL LAWS, AND SHOULD SUCH AN ATTEMPT BE MADE, DFS WILL DISQUALIFY ANY SUCH INDIVIDUAL AND RESERVES THE RIGHT TO SEEK DAMAGES AND OTHER REMEDIES (INCLUDING ATTORNEYS’ FEES) FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW, AND TO BAN OR DISQUALIFY AN ENTRANT FROM THIS AND FUTURE GIVEAWAY.
10.2 In the event that the operation of the Giveaway or any part thereof (a) shall require any prior approval, consent and/or permit from any competent authorities of any jurisdictions; and/or (b) under these Terms and Conditions (as may be amended or substituted from time to time) shall be contrary to any applicable laws and regulations of any jurisdictions, the relevant jurisdictions shall automatically be excluded from the Giveaway and no entrants of such jurisdictions shall be eligible to enter into the Giveaway.
10.3 DFS reserves the rights to conduct verification of the Submission(s) by contacting the entrant(s) and to request additional information relevant to the participation in the Giveaway.
10.4 DFS’ decisions are final and binding in all matters relating to the Giveaway.

11. Disputes and Governing Law
11.1 If a dispute arises between the entrant and DFS, DFS encourages entrants to try and resolve the dispute by first contacting DFS to seek a resolution. If a dispute cannot be resolved, then the entrant and DFS irrevocably submits to the exclusive jurisdiction of the courts of Hong Kong.
11.2 These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute, controversy or claim arising out of or relating to these Terms and Conditions, or the breach, termination or invalidity of these Terms and Conditions, shall be submitted exclusively to the competent Courts in Hong Kong.

12. General
12.1 Each of the provisions in these Terms and Conditions shall be construed independently of every other such provision. In the event that any one or more of the provisions of these Terms and Conditions shall be determined by any court or competent authority to be illegal, invalid and/or unenforceable in any respect, then such determination shall not affect any other provision of these Terms and Conditions, all of which shall remain in full force and effect. You agree that in place of the unenforceable provision or provisions shall be substituted a new provision or provisions as like in force and effect as may be permitted by law.
12.2 Any person other than an entrant to the Giveaway or DFS shall not benefit from or be entitled to enforce any provision of these Terms and Conditions. Any person other than an entrant to
the Giveaway or DFS shall not benefit from or be entitled to enforce any provision of these Terms and Conditions. DFS shall not be required to notify or obtain the consent of any party in order to rescind or vary these Terms and Conditions.
12.3 Intellectual Property: All intellectual property, including but not limited to trademarks, trade names, designs, Giveaway materials, web pages, source code, drawings, illustrations, logos, slogans and representations are owned by either DFS and/or their respective affiliates or authorized licensors. All rights are reserved. Unauthorized copying or use of any copyrighted materials or intellectual property without the express written consent of its owner is strictly prohibited.

13. Use of Data
13.1 DFS will be collecting personal data of entrants for the purposes of conducting this Giveaway, which may include disclosure to third parties for the purpose of processing and conducting the Giveaway, and for promotional purposes surrounding this Giveaway, in accordance with its Privacy Policy available at ttps://www.dfs.com/en/privacy-policy. By entering the Giveaway, entrants agree to DFS’ collection and usage of personal data and acknowledge that they have read and accepted DFS’ Privacy Policy. The personal data collected will be retained for as long as required to fulfil the aforesaid purposes.
13.2 The personal data provided by entrants to the Giveaway will be used to send them promotional, marketing or publicity communications only if they consent to such use.
13.3 DFS will also ask entrants to allow DFS to use their name, entry, image and/or voice in the event that they are a winner in any media for a one (1) year period of time without remuneration for the purpose of promoting this Giveaway (including any outcome) and/or promoting products manufactured, distributed and/or supplied by DFS.
13.4 Entrants have the right to withdraw their consent and to access, change and/or update and/or delete their personal data.
13.5 Entrants may contact DFS if they have questions or requests about privacy and data protection at 8/F, Chinachem Golden Plaza, 77 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong during DFS’ office hours or at dpo@dfs.com.

14. Translations; Terms and Conditions Govern
14.1 These Terms and Conditions shall be in English only, which language shall prevail, govern and control in all aspects, and all translated versions of these Terms and Conditions in any other language shall be for reference only and shall not be binding. In the event of any discrepancy or inconsistency between the English version and any translated version, the English version shall prevail.
14.2 In the event of any discrepancy or inconsistency between the Terms and Conditions and disclosures or other statements contained in any Giveaway related materials, the Terms and Conditions shall prevail, govern and control.